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Intelligent & Proactive Customer Care Outlook 2015

White Paper Published By: IBM
IBM
Published:  Feb 02, 2016
Type:  White Paper
Length:  8 pages

Read this report to gain more insights from the Telecoms.com Intelligence survey, and learn why telecommunications operators need analytics to understand their customers—and maintain their loyalty.



Tags : 
ibm. telecom, data, analytics, customer management, customer loyalty, crm & customer care


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