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How to Provide Global Service

White Paper Published By: Zendesk
Zendesk
Published:  Aug 26, 2016
Type:  White Paper
Length:  14 pages

To meet the demands of an increasingly globalized world, companies of all sizes are finding that they need global customer support. The “follow-the-sun” model that provides 24/7/365 support was once only feasible for large companies with offices in different time zones. However, today, even small and mid-sized companies can provide outstanding, round-the-clock support.

The key to success is in understanding the variety of ways to provide global customer support. Download this eBook from Zendesk for insights into:

  • The factors to consider about your team and your customer’s needs before going global
  • What questions you should be asking about your company
  • Choosing an approach to global support that suits your needs
Download “How to Provide Global Support” to learn more key considerations and best practices for providing global customer support.



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