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Psychology and CX Series: Rational actors, emotional reactors

White Paper Published By: Clicktale
Clicktale
Published:  Sep 26, 2016
Type:  White Paper
Length:  7 pages

In the fourth paper of the Clicktale Psychology and Customer Experience Series, we delve into the rational and emotional processes that impact shopper intent. We show how emotion-based learning can yield business results and provide concrete tips to help you identify emotional processes and respond to them most effectively.




Tags : 
clicktale, psychology, customer experience, emotion-based learning, shopper intent, business results, website development, emerging marketing


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