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Moving Beyond the Click and Mortar

White Paper Published By: Adobe
Adobe
Published:  Mar 03, 2017
Type:  White Paper
Length:  19 pages

To set themselves apart, companies need to shift to an experience-first approach that keeps customers engaged as they move from device to store and back again. Read Moving Beyond Click and Mortar: 5 Steps to Experience Excellence to learn how you can blend digital and physical channels into a fully connected customer journey.

 

Read the guide to learn how top retailers:

  • Shift from channel-first to customer-first
  • Build unique experiences around their brand story
  • Differentiate their experiences with digital



Tags : 
customer experience, customer journey, brand story, digital experience


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