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Driving Efficiency Across the Board at Trader Interactive

White Paper Published By: Groove
Groove
Published:  May 16, 2018
Type:  White Paper
Length:  5 pages

Trader Interactive provides marketing services and technology solutions to customers across seven verticals. Their customer support team was bogged down with associating support requests with the appropriate cases in Salesforce, and they needed a solution to streamline their work. Now, the customer support team enjoys Gmail integration with Salesforce, and the sales team takes advantage of multi-step campaigns, email tracking, and much more. Overall, they’ve been able to work more efficiently and provide better value to their customers. Let’s check out their story.



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