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Published By: Ring Central     Published Date: Mar 21, 2016
Gartner Inc., the world’s leading information technology research and advisory firm, has positioned RingCentral in the Leaders Quadrant of the 2015 report, Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide,* as a result of its ability to execute and the completeness of vision.
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ring central, gartner, unified communications, cloud, phone systems
    
Ring Central
Published By: IBM     Published Date: Jun 19, 2008
We're dedicated to helping small and medium-sized businesses find the right systems hardware while protecting their investments with flexible, scalable products that can grow as business grows. The Systems advisor tool can help you, too. By answering a few quick questions, we'll identify products that can help meet your business needs. Let's get started.
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ibm, express seller, hardware, systems hardware, server hardware, servers, infrastructure
    
IBM
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance agents and advisors rely on contact centers to tap into expertise and handle business and technical issues. Policyholders and members make inquiries or changes to their policies, or conduct financial transactions. Claimants call in to report accidents and check on the status of their claims. The list could go on, but the meaning is clear. Contact centers are major contributors to many key parts of the insurance business, especially the parts that require direct interaction with customers or agents. As a result, contact centers now play a critical role in an insurer’s journey toward becoming more customer-centric.
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interactive intelligence, contact centers, insurance industry, prospects, customers, product information, quotes, members
    
Interactive Intelligence
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Chartered in 1973, San Francisco-based Spectrum Federal Credit Union serves over 12,000 members. When the issue arose on how to protect their members’ personal data residing on backup tapes, Spectrum FCU took no chances – they and their Techical Advisory Board made the decision to encrypt this important information with the help of NeoScale Systems, an undisputed leader in this emerging market.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.
Published By: Subrago     Published Date: Apr 30, 2009
The key objective of this white paper is to highlight the key issues and discuss processes and controls required to build a high performing IT support organization.
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it support, subrago, it costs, customer transaction, high performing it support, it dependency, tolerance level, production services
    
Subrago
Published By: CSRSI - The Payment Advisors     Published Date: Aug 05, 2010
Most merchants don't know how to read their merchant statements. With a little knowledge, merchants can learn how to reduce their processing costs by reducing costly errors by staff, and correct errors by processors.
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merchant processing, merchant statement, chargebacks, downgrades, fraud, pci compliance, csrsi
    
CSRSI - The Payment Advisors
Published By: EZappt     Published Date: Nov 19, 2010
Automating and Managing Student Advising Activity in Higher Education
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advising management software, appointment management, software
    
EZappt
Published By: ACT-IAC     Published Date: Feb 03, 2011
Comments by the American Council for Technology-Industry Advisory Council represented in Office of Management and Budget memorandum
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federal it, technology, communications, acquisition, government, omb
    
ACT-IAC
Published By: Lantern Capital Advisors - Corporate Finance Consulting     Published Date: Feb 07, 2011
White Paper describing the financial planning steps required for growing companies to unlock growth and manage growth.
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corporate finance, corporate financial planning steps, corporate financial planning
    
Lantern Capital Advisors - Corporate Finance Consulting
Published By: Vendor Management Solutions, LLC     Published Date: Apr 12, 2011
Outsourcing advisors available for small and mid-sized companies.
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outsourcing, governance, consultants, advisor, strategic sourcing
    
Vendor Management Solutions, LLC
Published By: Adaptive Planning     Published Date: Oct 19, 2011
Surveys show that most CFOs want to upgrade their role from accounting specialists to strategic or business partners. But few CFOs have actually made the change, primarily because they have neither the time nor the necessary capabilities within the current finance team. But for those who do make the change, the rewards are tangible. This chapter lays out a number of important steps that the CFO and the finance team need to take to position themselves as trusted and valued business partners within the organization.
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harvard, adaptive, marketry, cfo, analyst, financial managers, financial planning, budget
    
Adaptive Planning
Published By: IBM     Published Date: Apr 04, 2013
What is a workload-optimized system? Simply put, it is one that matches architecture to the needs it is purchased for. Systems performance is no longer defined only by the fastest processor or other leading benchmarks, but rather by the ability to deploy new services faster, with higher quality, and within financial objectives. Commoditization has led some to think that financial objectives will lead to Intel-based systems for all uses. In this Advisory, we show that this is not the case, and by way of example, we demonstrate how Power Systems can be less expensive for ongoing operational costs and initial outlay.
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business value, processor, new services faster, higher quality, financial objectives, intel-based, commoditization
    
IBM
Published By: ChannelAdvisor     Published Date: May 06, 2014
A round-up of the most helpful ad extensions retailers can use to improve the reach of their Google paid search ads. In an effort to walk the fine line between helping searchers find what they need and keeping advertisers happy, Google is constantly testing, innovating and rolling out new ways to present advertisements to online shoppers.
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reachmail, amazon errors, retailer mistakes, optimize search terms, order defect rate, negative feedback, business impact, avoiding errors
    
ChannelAdvisor
Published By: Salesforce     Published Date: Nov 19, 2015
In the next five years, more than $2 trillion is expected to transfer between generations. To capitalize on this massive redistribution of wealth, today’s financial advisors need to meet the demands of today’s clients who are social, mobile, more connected, better informed and looking to collaborate with their advisors when they want, where they want.
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salesforce, financial services, cloud, mobile, data
    
Salesforce
Published By: FICO     Published Date: Nov 10, 2015
"Ever wonder how FICO Blaze Advisor moved a US Insurance Company from 100% manual to 99% automated underwriting? FICO Blaze Advisor decision rules management system created a central, standardized and user friendly system for ACG Michigan"
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FICO
Published By: IBM     Published Date: Jul 20, 2016
A successful business case is one that enables your organisation’s business leaders to make the right decisionabout a Talent Analytics investment. In this report we highlight the key aspects you need to think about as you create your own business case for Talent Analytics, starting with getting a clear handle on why it is a worthwhile investment for your organisation, but also addressing considerations such as budget and resourcing concerns, how you can measure the success of your initiative and demonstrate ROI, and the major risks you need to bear in mind over the lifetime of the initiative.
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ibm, mwd advisors, talent analytics
    
IBM
Published By: IBM     Published Date: Aug 09, 2016
Download this white paper to learn: - How you can scale the expertise of your best agent using cognitive technology - The 5-step process behind how Watson Engagement Advisor works - What you can do to improve customer engagement
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ibm, watson, customer engagement, customer experience, cognitive computing, watson engagement advisor, millennials
    
IBM
Published By: AWS     Published Date: Oct 07, 2019
Cyberattacks and undetected threats present constant risks to the safety of critical data and applications. CrowdStrike can help you overcome that risk with unified endpoint protection and real-time monitoring. This solution helps your organization gain visibility across your entire AWS environment and automatically detect and mitigate threats before they impact your business. Register now to learn how CrowdStrike has helped Oak Hill Advisors (OHA), a global investment firm, secure the assets in their AWS environment by immediately assessing issues and automating their incident responses.
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AWS
Published By: Fiserv     Published Date: Nov 08, 2017
"Learn how you can reduce loan defects, improve data quality and simplify compliance in the mortgage lending process. Co-presented with Craig Focardi, mortgage industry executive and technology advisor, this webinar provides insights into mortgage lending process challenges and how they impact experiences for lenders and borrowers, as well as the overall performance of the loan. The webinar also provides suggestions for reducing loan defects and strategies to correct them."
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Fiserv
Published By: ChannelAdvisor     Published Date: Jul 20, 2018
As e-commerce continues to grow at a remarkable rate of 24%, manufacturers are faced with what’s arguably the biggest challenge yet: How to create meaningful connections with consumers while simultaneously maintaining relationships with retailers and minimizing channel conflict. It may be new territory, but armed with the right knowledge and tools, it’s possible to create a successful mix of digital marketing, selling and fulfilling activities. In this white paper, we cover the four critical components that all brands should be watching, including: - Relationships with retailers - Connections with consumers - The importance of quality of product content - How to maximize sales on marketplaces
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ChannelAdvisor
Published By: ChannelAdvisor     Published Date: Jan 17, 2019
"If you’re an online retailer, you’re already familiar with the selling power of Amazon. With more than 310 million active user accounts and 44% of all online retail sales in the US going through the marketplace, this e-commerce giant’s influential position continues to expand. But for brands and retailers that want to succeed on Amazon, simply listing your products on the site is not nearly enough. In addition to being proactive and up-to-date with Amazon’s ever-evolving trends and requirements, you must also take steps to ensure your products and brand stay one step ahead of competitors. In this eBook, we’ll share some of the most important strategies that online retailers and manufacturing brands should employ to succeed on Amazon including how to optimize your search terms and listings, maximize your advertising options, keep your products competitive and more.
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ChannelAdvisor
Published By: ChannelAdvisor     Published Date: Jan 17, 2019
"With millions of sellers and billions of products to compete with on marketplaces, it’s easy to get buried in data every day — and still feel behind. And this is now true across almost all product verticals, as more and more niche categories become intense competitive battlegrounds. Shoppers know they have multiple options for purchasing the same item, and it’s no longer your product descriptions and images alone that capture attention. If you want to consistently rise to the top of results, a structured pricing strategy is a must. In this eBook, you’ll learn: - Complications of marketplace pricing - Benefits of strategic pricing - Pricing best practices - And more"
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ChannelAdvisor
Published By: ChannelAdvisor     Published Date: Jan 17, 2019
"Whether you call yourself a company, brand, brand manufacturer, manufacturer, wholesaler, branded manufacturer or one of the other myriad of categorizations out there, there’s never been a better time to focus on direct-to-consumer (D2C) marketplaces as part of your go-to market strategy. Some 60% of consumers are already visiting your website instead of your retailers’ sites, and more than half will opt to buy directly from brand manufacturers when given the option. After years of relying on marketplaces to handle so many mission-critical activities, it can be challenging to build a successful D2C model that thoroughly addresses them all. This process will require a new way of thinking for you, a cultural shift for your employees and a lot of logistics for everyone involved. But how can you know when it’s time to start selling on e-commerce marketplaces? While the benefits of transitioning to a D2C marketplace model are undeniable, it also requires a significant investment of time
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ChannelAdvisor
Published By: TIBCO Software     Published Date: Jul 22, 2019
FINANCIAL SERVICES’ HISTORY OF DISRUPTION Financial Services is an industry driven by disruption. Transformative business models such as low-cost brokerages, innovative investment products like ETFs, and the huge regulatory mandates like Gramm-Leach-Bliley are but a few examples. Here are some others: • New fintech firms such as a recent nine billion dollar investment in Ant Financial Services Group and myriad other venture capital-led fintech startups targeting well established segments across the financial services industry • Robo-advisor services powered by artificial intelligence and machine learning intermediating financial advisors and portfolio managers alike • Ever changing regulatory and risk management mandates, such as GDPR, Basel III, and Open Banking, transforming customer engagement and capital allocation Read this whitepaper to learn how you can overcome these and other disruptions.
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TIBCO Software
Published By: KPMG     Published Date: Sep 13, 2018
Companies are facing more complex challenges than ever, requiring a variety of disciplines to come together to set a future vision and strategy. Historically, says Alec Binder, director, advisory at KPMG, these challenges have been treated as technology problems that can be solved simply by buying a better platform or solution. However, as explained in Part 1 of this series on KPMG’s Technology Strategy and Selection (TSS) framework, that outlook often does not drive the outcomes or the value that companies are expecting. For large transformations, a business-driven, technology-support effort is becoming an imperative, not a nice-to-have. The modular approach of the TSS framework allows for the right services and business ideas to be brought in seamlessly and holistically — toward setting a future vision and choosing technology that truly drives change.
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KPMG
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