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Published By: Ricoh     Published Date: Mar 11, 2019
Today’s CIOs no longer just oversee technology. They are now key strategists who guide their organizations and give them the tools they need to stay competitive. A study by Forbes Research stated that five years ago, a CIO’s most critical skill was deploying technology. Now, the #1 way that CIOs provide value is by contributing to the corporate strategy, so they can advance business objectives and drive revenue.1 In particular, CEOs rely on the CIO for guidance around digital transformation. Organizations must transform how they operate and take advantage of new technologies to better engage customers and employees. Digital transformation falls squarely on the shoulders of IT leaders. CIOs are under pressure to drive transformation – overcoming barriers such as cultures that are resistant to change, employees who want to upload files anywhere, and increased concerns about data security. CEOs also expect CIOs to achieve results now. The longer you wait, the more likely you will fall beh
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Ricoh
Published By: Cisco EMEA     Published Date: Mar 26, 2019
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally. As a result, customers are asking more questions during the buying cycle about how their data is captured, used, transferred, shared, stored, and destroyed. In last year’s study (Cisco 2018 Privacy Maturity Benchmark Study), Cisco introduced data and insights regarding how these privacy concerns were negatively impacting the buying cycle and timelines. This year’s research updates those findings and explores the benefits associated with privacy investment. Cisco’s Data Privacy Benchmark Study utilizes data from Cisco’s Annual Cybersecurity Benchma
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Cisco EMEA
Published By: Epicor     Published Date: Apr 11, 2019
With the speed at which technology is advancing, manufacturers cannot afford to use outdated manufacturing software. “Legacy” manufacturing management systems drag down your company with inefficiencies that are both apparent and hidden. These can prevent you from keeping up with your competition and achieving your growth potential. This Epicor white paper details why manufacturing industry technology experts say delaying this important business decision often places your company at risk. By using legacy manufacturing software, not only are you unable to tap into the latest technology trends, but you leave your business vulnerable to: • Duplicate or inaccurate data • Clunky system performance • Security concerns A modern manufacturing ERP solution can eliminate these risks. Download the white paper to learn why implementing new manufacturing software built for business growth may be the most important step you take for the success of your company.
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erp, manufacturing, industry 4.0
    
Epicor
Published By: Dell EMC     Published Date: May 23, 2017
Digital information has quickly become the lifeblood of business success, enabling firms to become more operationally efficient and to better serve their customers. As companies seek to harness their data in new ways, the infrastructure that houses that data can falter under the strain. In response, new innovations have emerged to help address the concerns of managing and protecting these increasingly important data capacities. While some vendors focus innovation development on software alone and allow the hardware to remain commodity, Dell Technologies is delivering some impressive hardware innovation with Isilon’s next generation hardware to complement its software’s disruptive capabilities.
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Dell EMC
Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
As business becomes more global and teams can often be dispersed across cities or continents, businesses have begun adapting telecommuting as an added corporate culture benefit and as a way to recruit and retain key talent. As a result, managers may find themselves forced to respond to an all-new set of needs and concerns from their staffs. How does the international team leader ensure that the necessary lines of communication stay up when there are thousands of miles and half a dozen time zones separating offices?
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communication, performance, accountability, video conferencing
    
LifeSize, a division of Logitech
Published By: Blue Coat Systems     Published Date: Jun 26, 2013
As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.
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saas, application, line-of-business owners, lobs, software-as-a-service, technology, strategy
    
Blue Coat Systems
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.
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strategies, saas, application, lob, bluecoat
    
Blue Coat Systems
Published By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"Oracle, DigitasLBi and Spindrift surveyed over 300 director level ecommerce professionals around the globe to determine their investments, strategy and business concerns. Download this research report to learn key trends in eCommerce budgets and technology investments; criteria used to measure success and performance; and actions you can take to improve digital business success."
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Oracle Commerce Cloud
Published By: CA Technologies     Published Date: Jan 14, 2015
Whether you were at the forefront of the mobility era or are just now catching up—or, most likely, somewhere in between—you’ve already experienced first-hand the business impact of ubiquitous smartphones and tablets. From employees to customers, mobile devices spawned an explosion in new applications, data, support needs, security concerns, and other issues. They’ve reset expectations for organizational speed and flexibility. They’ve dramatically increased the surface area for potential security attacks. All this, and the mobile era is still just in its infancy.
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mobile busienss, smartphones, tablets, applications, data, support needs, security attacks, organizational speed
    
CA Technologies
Published By: F5 Networks Inc     Published Date: Oct 19, 2012
Private cloud computing can better align IT with business concerns by making IT efficient, responsive, and cost-effective. Learn how to start your private cloud with automation and orchestration to gain operational efficiency and financial benefits.
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private cloud, cloud automation, cloud orchestration, cloud security, secure cloud computing, applications in the cloud, data in the cloud, scalable private cloud
    
F5 Networks Inc
Published By: Dell EMC     Published Date: Aug 22, 2017
Digital information has quickly become the lifeblood of business success, enabling firms to become more operationally efficient and to better serve their customers. As companies seek to harness their data in new ways, the infrastructure that houses that data can falter under the strain. In response, new innovations have emerged to help address the concerns of managing and protecting these increasingly important data capacities. While some vendors focus innovation development on software alone and allow the hardware to remain commodity, Dell Technologies is delivering some impressive hardware innovation with Isilon’s next generation hardware to complement its software’s disruptive capabilities.
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Dell EMC
Published By: Workday     Published Date: Jul 19, 2017
Today’s business climate demands that corporations have a flexible computing infrastructure. Because of the agility it provides, cloud computing is garnering interest in many organisations. As they look at such possible deployments, however, some CIOs become hamstrung by security concerns. They feel that the traditional method of securing information in premises-based systems is the best way. While that option worked for many years, the threat landscape today is more diverse and more potentially damaging than ever before.
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security, it department, system set-up, cloud suppliers, frameworks, human resources, enterprise financial, planning data
    
Workday
Published By: Rackspace     Published Date: Feb 12, 2019
The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team. Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration. Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
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Rackspace
Published By: ADP     Published Date: Oct 05, 2012
In this whitepaper, ADP provides valuable insight into the past, present and future status of the economic market with regard to the specific concerns of midsized business owners today versus four years ago.
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economy, economics, smb, midsized business owners, business concerns, compliance, government regulations, human capital management
    
ADP
Published By: ADP     Published Date: Oct 10, 2012
In this whitepaper, ADP provides valuable insight into the past, present and future status of the economic market with regard to the specific concerns of midsized business owners today versus four years ago.
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economy, economics, smb, midsized business owners, business concerns, compliance, government regulations, human capital management
    
ADP
Published By: Jamf     Published Date: Mar 20, 2018
The word is out. Apple has officially arrived in the enterprise. Once thought of as only for consumers, Apple has not so quietly created a $25 billion enterprise business — with no signs of slowing. If you want to join the Apple at work movement, but have questions yourself about security best practices or, more likely, need to alleviate the security concerns of your executives or information security team, we can help. Topics covered include: How the Apple ecosystem is structured How Apple management differs from Windows What security features are unique to the Apple ecosystem What to consider when adding new Apple devices What Apple integrations are available to leverage what you already have
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Jamf
Published By: Sage People     Published Date: May 15, 2018
Your customers won't rave about a simple payment experience. They won’t congratulate you when they can pay for an “online exclusive” product at the till. They won’t talk on social media about the slickness of the online checkout process. But they will make a lot of noise about a bad experience. And your conversion rates and sales will take a hit. These payment niggles have a particularly big impact on hospitality business with ambitious growth targets. Download the Insider’s Guide to catching payment niggles before they become critical concerns.
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Sage People
Published By: Avaya     Published Date: Dec 18, 2013
By now, we’re all aware of what a powerful force social media can be for a business — be it positive or negative. But how should your business address what’s happening in social media? Avaya believes you should do it in same way you take on other customer concerns — with your contact center.
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avaya, social media, contact center, customer service, customer concern, cem, customer experience management
    
Avaya
Published By: MuleSoft     Published Date: Jan 25, 2016
APIs are a strategic business necessity, but with the rising cost of API security breaches, it's important to develop a security strategy alongside an API strategy. This whitepaper will lay out the top security concerns around APIs, how the IT industry is addressing them, and how Anypoint Platform, MuleSoft's enterprise application integration platform, can keep your APIs safe and secure.
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security, business metrics, best practices, business intelligence, enterprise applications
    
MuleSoft
Published By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
Published By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: Actiance, Inc.     Published Date: Jan 15, 2015
Government and public sector agencies are just beginning to realize how social networks can improve business results. With access to real-time communication, collaboration, and social networking platforms, agencies can improve internal process efficiencies that help them provide better services to their constituents. But first, these agencies have to consider regulatory requirements like the Freedom of Information Act (FOIA) which require compliant use of these networks and the content people create on them. Read this paper to gain an understanding of: What the regulatory landscape of the public sector looks like What concerns you should be aware of from a legal perspective
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electronic communications, public sector, social networking platforms, compliance, real-time communication
    
Actiance, Inc.
Published By: Actiance, Inc.     Published Date: Jan 15, 2015
Social Media Risks and Benefits for the Pharmaceuticals Industry Drug makers are just beginning to realize how social networks can improve business processes. Social media helps your organization share information and exchange ideas with your customers quickly, but doing so can involve considerable risk. That’s because social media is subject to the scrutiny of regulators, legislators, and litigators. So, what seems like a spoon full of sugar is often a tough pill to swallow when you consider regulatory requirements from agencies like the FDA. On top of that, increasing litigation has made it a business requirement to consider solutions that help bring down skyrocketing legal costs. Not having technology in place to help manage these requirements and increasing risks, or doing so without careful planning, can be a costly mistake. Read this paper to gain an understanding of: What the regulatory landscape of the pharmaceuticals industry looks like What concerns you should be aware of f
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social media, increased risks, business processes, regulatory requirements
    
Actiance, Inc.
Published By: FICO     Published Date: Dec 04, 2017
Whether you’re onboarding new customers, cross- or up-selling, getting your supply chain or logistics right, or even collecting unpaid debt, making the best choice of decisions means weighing not just what’s right for your department – but what is best for the business overall. Not to mention what is optimal for your customers and partners. And let’s face it, even with the availability of business intelligence and other analytic tools, it’s hard to know what constitutes the right actions to take in an era where Big Data consistently throws you curveballs. Prescriptive Analytics can help – but for most organizations, there are more questions and concerns than answers about how to implement it successfully. Read our white paper on how Prescriptive Analytics can transform your business decisions and actions – leveraging your existing analytics investment and organizational DNA while helping you drive transparency, customer experience, and profits
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business, results, optimal, customer, experience, tools, analytics, big data
    
FICO
Published By: Microsoft Azure     Published Date: Apr 05, 2018
Even when you’re confident that a move to the cloud is good for your business, it’s natural to have questions and concerns about making the change. After all, if your business is running effectively with on-site technology, you’ll likely want to learn more about the security and payoffs from a cloud-based suite of tools before taking the next step.
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Microsoft Azure
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