business process management

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Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn how to deliver lean business process management (BPM) via collaborative process-centric web applications inexpensively and quickly.You can develop applications in days rather than months, deploy in minutes and get a quick return on that precious IT investment. Define processes easily, and get them online quickly. Mashup technology for lean BPM makes it simple to build collaborative process-centric applications, without coding.
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collaborative, process-centric applications, serena software, serena, bpm, business process management, it investment, business mashups, crm, customer relationship management, erp, enterprise resource planning, esb, enterprise service bus, soa, service-oriented architecture, api, unified, virtual, deployable
    
SERENA Software, Inc
Published By: IBM     Published Date: Nov 08, 2013
Because all processes should be aligned to customer metrics, process improvement is an important goal for organizations in every industry. This paper illustrates the impact analytics can make on business processes through real-world examples based on IBM client experiences, and describes the steps organizations can take to refine quality, warranty, financial, inventory and other processes that are essential to achieving operational excellence.
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ibm, embedding business analytics, organizational processes, business analytics, building smarter processes, insight and alignment, consistent information, accurate information, business intelligence, connect business processes, performance management, customer metrics, internal processes, external processes, competitive benchmarking, critical insight and alignment
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
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business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation, corporate portals, document management, information management, records management, search and retrieval, search engines
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation, content management system, corporate portals, document management, information management, records management, search and retrieval
    
IBM
Published By: Polycom     Published Date: Jun 08, 2016
"Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. One of the software leaders in the UC space is Microsoft. As organizations look past IM and presence to explore other productivity and efficiency gains that might come with Skype for Business integration, the next logical step is Enterprise Voice. In this brief, you’ll gain valuable insight into the following 3 common questions companies ask before deploying Skype for Business Enterprise Voice: 1. What are the risks of deploying Skype for Business Enterprise Voice? 2. What is the quality of Skype for Business Enterprise Voice? 3. How can Skype for Business Enterprise Voice transform my company? Step inside this whitepaper for guidance from UC industry analyst, ZK Research. "
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business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity
    
Polycom
Published By: Polycom     Published Date: Jun 08, 2016
Whether you are planning to retire legacy phone systems or have already adopted Skype for Business, organizations are looking past IM and presence and exploring other productivity and efficiency gains. And the most logical first step is Voice. Discover how to take full advantage of Skype for Business in this white paper from ZK Research: The Top 10 Ways to Maximize Your Skype for Business Investment. 2 ways are to make Skype for Business part of your BYOD strategy and consolidate infrastructure. Find out the remaining 8 ways to maximize your investment - and how to make it work for you.
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Published By: Polycom     Published Date: Sep 07, 2016
"Seeing is believing. How we connect and collaborate is changing. It’s no longer about reviewing a PowerPoint deck or a document sent out in advance in the meeting invite over a voice bridge. It’s now about collaborating and working in real time with voice, video and content sharing—as a team. Together, Microsoft and Polycom make it simple. Watch now an interactive session covering the following hot topics: How the new Office 365 Services and Skype for Business Online change the collaboration experience and reduce conferencing/communications costs. How you can turn your conference rooms and huddles spaces into productive, collaborative workspaces. Polycom RealPresence Trio and how it accommodates our 3 collaboration needs: Voice, Content and Video. How easy it is to set up and how easy it is for users to connect. How flexible your workspace transition plan can be. Don’t miss this session featuring Polycom and Skype for Business solutions experts, Peter Huboi and Jovito Salonga, for a d
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business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity
    
Polycom
Published By: Polycom     Published Date: Jun 08, 2016
"Build your business case. There is a transformational shift around enterprise voice solutions as organizations move from the PBX to unified communications (UC) for their voice needs. In parallel, many organizations are moving their existing on-premises infrastructure into the cloud. This brief outlines the benefits and considerations such as: • Microsoft Office 365 and the cloud • Selecting phones for Skype for Business • Replacing the PBX and making the transition • And more Download this brief that helps you realize the benefits that UC and collaboration brings to the modern workplace."
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Published By: Polycom     Published Date: Sep 07, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Published By: Polycom     Published Date: Sep 07, 2016
View the on-demand webinar, “Create Exceptional Meeting Experiences with Skype for Business and Polycom: A Q&A with Jeff Schertz, Skype for Business MVP” for a conversation about Polycom’s newest solutions and see how they elevate the collaboration possibilities of Skype for Business. And how they can enhance your meeting experiences.
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Published By: K2     Published Date: Apr 27, 2015
Download this free report to ensure you have the knowledge you need to retain your customers as you head into 2015.
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business process management, cloud-based work orchestration, smart process apps, bpm market, "low-code" platforms, dynamic case management
    
K2
Published By: K2     Published Date: Jun 10, 2015
Business process management (BPM) needs can vary widely, from top-down business transformation initiatives to smart process applications to enterprise resource planning, marketing, social and more. With this breadth and depth of reach, BPM – and BPA, business process automation – are more than a couple of buzzwords, they are absolutely mission critical.
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K2
Published By: K2     Published Date: Jan 07, 2016
Is it time to reframe BPM through a modern lens? This is what a recent Forrester report claims, after conducting an online survey of over 3,300 businesses. While 33 percent of companies are already implementing or using a BPM solution and an additional 30 percent are interested in using BPM, only 17 percent of companies made a formal request to use BPM in the last year.
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bpm, business process management, forrester report, bpm solutions
    
K2
Published By: K2     Published Date: Jan 07, 2016
A business can only go as far and as fast as the information that powers it. Almost every part of a successful business relies on information being available to the right people at the right time. Nevertheless, information flow is hindered when business processes are outdated, inefficient and inflexible. And overcoming these obstacles has traditionally been left to overwhelmed IT departments.
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bpm, business processes, effective cost management
    
K2
Published By: K2     Published Date: Jan 07, 2016
When driving any major change within an organization, strategy and execution are intrinsic to a project’s success. Nevertheless, closing the gap between strategy and execution remains a challenge for many organizations, as explored in a recent Process Excellence Network report: “Shift Business Excellence Into High Gear: Drive Strategic Performance Through Process Excellence.” Companies tend to focus more on execution than strategy for quick results, instead of taking the time needed to understand the parts that make up the whole, so the right execution plan can be put in place to deliver the best outcomes. A large part of closing this gap is understanding that business operations don’t fit neatly within the traditional organizational hierarchy. Business processes are often messy, collaborative efforts that span people, departments and systems, making them difficult to manage within a hierarchical structure. Business process management (BPM) helps by redefining an organization accordin
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business transformation, organizational change, process excellence network, strategic performance
    
K2
Published By: K2     Published Date: Jan 07, 2016
The business context for process excellence and business process management (BPM) has changed dramatically since the 2009-to-2010 recession. During the recession, BPM software and services saw impressive double-digit growth as a result of enterprises slashing costs and boosting worker productivity. Now, executive agendas have shifted to focus on growing revenue, expanding the customer base, and delivering new digital products and services. Enterprise and process architects are reshaping their business cases for BPM around these new drivers. This is not an easy task. However, process excellence will play a critical role for forward-thinking enterprise architects that invest the time to link BPM to new front-office drivers to help the organization drive digital transformation. This report replaces “Building The Case For Your BPM Initiative” in the business process management playbook and provides guidance on developing revenue and customer-focused business cases.
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bpm, business process management, process excellence, best practices
    
K2
Published By: K2     Published Date: Jan 07, 2016
BPM platforms help solution architects and business outcome owners accelerate application development, transform business processes, and digitalize business processes to exploit business moments. This research provides an overview of many of the products used to address these needs.
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gartner market, business process management, bpm
    
K2
Published By: IBM     Published Date: Nov 12, 2013
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
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business operations, business process management, bpm, process automation, smarter process, banking, financial services
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
A Smarter Process approach helps leaders in the public sector to increase citizen loyalty and engagement. Gain visibility and the ability to quickly change operational systems with intelligent automation. Increase efficiencies and lower costs.
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government, smarter process approach, agility, business process management, bpm, cities, efficient government
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
A Smarter Process vision for healthcare. We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have set a high bar - in the way they engage customers throughout the entire sales process -not just during the commercial transaction, but before, during and after the transaction. Can healthcare and life sciences meet the challenge?
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
Tags : 
smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: IBM     Published Date: Nov 14, 2013
IBM Business Process Manager is a business process management platform designed to help enhance the visibility and management of an organization's business processes. Read this white paper to learn how you can help enable the optimization of the business value of your SAP implementation by using a BPM approach.
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business operations, business process management, bpm, process automation, smarter process, smarter process approach, agility, analytics, process automation, sap, ibm
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
A Smarter Process vision for healthcare. We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have set a high bar - in the way they engage customers throughout the entire sales process -not just during the commercial transaction, but before, during and after the transaction. Can healthcare and life sciences meet the challenge?
Tags : 
business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management, business analytics, business intelligence, content management system, document management, information management, search and retrieval
    
IBM
Published By: IBM     Published Date: Jul 31, 2014
Read this new paper and learn why more organizations are responding to this dilemma by choosing cloud-based ICM.
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ibm, business analytics, sales, incentive compensation management, icm, icm requirements, icm solutions, sales process management, cloud based icm
    
IBM
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