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Published By: Motorola     Published Date: Feb 06, 2008
Striving to exceed expectations of clients in 44 countries requires Russell Investment Group associates to remain accessible to clients and each other no matter where they are. That includes availability before and after "regular" office hours in every region of the world. Unfortunately, their former mobility solution wasn't getting the job done.
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motorola, motorola good, case study
    
Motorola
Published By: AT&T     Published Date: Jun 30, 2008
In 2000, ICEE began to scrutinize the inefficiencies they found in the ICEE machine repair process. With so many field technicians servicing so many machines, streamlining the process would be no small feat. The company's existing paper-based system required that field technicians fill out paper work orders at the end of each job. One copy was given to the customer, one was filed at the regional office, and another was sent to headquarters in Ontario. This left a long, inefficient and error-prone paper trail.
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wireless, field technicians, repair, mobile service, service, on-site repair, on-site service, wireless data systems, field service, field service automation, at&t, att
    
AT&T
Published By: CEEOA     Published Date: Dec 03, 2010
CEEOA released its annual report on the state of IT outsourcing service providers market in the CEE region 'Central and Eastern Europe IT Outsourcing Review 2010'.
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it outsourcing, software development, research, cee region
    
CEEOA
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