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Published By: Conduent     Published Date: Jul 23, 2019
In this eBook, we’ve distilled the key information into a “decision guide” to help you head in the right direction with your technology planning. The guide walks you through the five main options for your technology and overviews the benefits and challenges related to each — so you can weigh the pros and cons and make the best technology choices for your organization. Complete the form at right to get your copy today.
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Conduent
Published By: Experian     Published Date: Aug 29, 2019
As organizations and consumers increasingly interact over digital channels, both parties must find ways to establish mutual trust. Experian’s Global Identity and Fraud Report Asia-Pacific (APAC) edition highlights that trusted online relationships are based on businesses providing both a secure environment and seamless consumer experiences. With insights from almost 6,000 APAC consumers, the report found that majority (71%) value ‘security’ as the most important element of an online experience, followed by ‘convenience’ (20%) and ‘personalisation’ (9%). Download the complete 2019 Asia-Pacific Identity and Fraud Report for more details.
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Experian
Published By: Gigamon     Published Date: Jun 21, 2019
An online threat prevention strategy should be more than a collection of security tools. It needs to be an integrated and intelligent approach. A complete threat prevention solution not only enhances the performance of prevention tools, but it also increases the efficiency of operations teams by enabling them to quickly deploy patches and implement new technology without impacting network performance or relying on maintenance windows. Read this solution brief in local language to learn how you can gain 50% in team productivity.
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Gigamon
Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
Automation is already pervasive in our lives—from tried-and-true mechanized assembly lines to the dawn of self-driving cars. But how can you use advanced forms of automation to improve your business processes? Download this starter guide for a detailed look at robotic process automation (RPA), a type of automation that can help you: Reduce costs Decrease errors Improve efficiency Boost productivity Also explore the definition and features of RPA, as well as the types of automation software.
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rpa, digital workforce, productivity, ocr
    
Automation Anywhere APAC
Published By: Cisco Umbrella EMEA     Published Date: Aug 08, 2019
In 2018, the Enterprise Strategy Group (ESG) completed a research survey of 450 cybersecurity, IT, and networking security professionals with knowledge of or responsibility for the policies, processes, and controls used for remote office/branch office (ROBO) security. This report is the summary of ESG's conclusions from the study.
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Cisco Umbrella EMEA
Published By: Group M_IBM Q3'19     Published Date: Jul 15, 2019
Read why IBM was named a Leader in the Gartner Magic Quadrant for Enterprise Asset Management 2018, positioned highest for ‘Ability to execute and furthest for ‘Completeness of Vision
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Group M_IBM Q3'19
Published By: ConnectWise     Published Date: Aug 22, 2019
There is no easy way to establish the “going rate” for comparable services, because all services are differentiated by other forces, such as individual processes, brand equity, and features. If you’re going to price your services simply based on the competition, you’d better ensure you’re making an exact apples-to-apples comparison, which is easier said than done and not something we recommend. Consider instead, a model where your pricing is based on how much it truly costs you to perform one hour of service. In this eBook, we show you how to calculate your full hourly overhead burden–so you can set the right price for your IT services.
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ConnectWise
Published By: Sage EMEA     Published Date: Sep 02, 2019
The complete guide to understanding the technology available for better efficiency and customer experience. As customer demands and expectations are revolutionising the service industry, service providers are embracing the outcome economy to remain relevant and gain market share. This means a shift in focus from competing through selling products and services, to competing on delivering measurable results and outcomes that are important to the customer.
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Sage EMEA
Published By: Virgin Media Business     Published Date: Aug 28, 2019
The world is now digital. From the explosive expansion in data-driven service delivery to digitally disruptive business models such as Uber and Netflix that have fundamentally changed the way we consume products, the digital evolution is unavoidable. As digital continues to advance, it’s crucial that UK businesses can be confident in their ability to keep up to date with the latest trends and technologies. But enhancing existing tools and models is just the beginning. Digital transformation is about taking advantage of new innovations that completely change the way businesses work, the experiences they offer their customers and the value they deliver within their market. To find out more download this whitepaper today.
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Virgin Media Business
Published By: Infosys     Published Date: Sep 09, 2019
Infosys has embarked on a transformational journey to reinvent the way it and its clients do business. Like our most visionary clients, Infosys' goal is to become a completely knowledge- and data-driven organization, with agility built into its DNA so that it can quickly sense changing business needs and continuously evolve in response. But we are not there yet, and the road is challenging. We are envisioning Infosys to be a Live Enterprise powered by the Infosys Digital Platform. The vision with the digital platform is to provide everyone who uses it with a frictionless digital experience wherever they are in the world. Anytime, anywhere access will be completely scalable and secure, and will feature online and offline compatibility in a flawless, employee-centric manner.
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Infosys
Published By: Apstra     Published Date: Aug 19, 2019
The response to the question “How is one Intent-Based Networking offering different than the others?” typically sounds subjective, descriptive, and open to interpretation. What is needed is a tangible, objective, and fact-based nomenclature that can help you rationalize the maturity of Intent-Based Networking solutions. Using this nomenclature, we should be able to map Intent-Based Networking solutions to a specific maturity level, starting with Level 0 (low maturity/incomplete) up to Level 3 which enables a fully capable Intent-Based Networking solution (mature/complete). Apstra introduced the notion of Intent-Based Networking and Self-Operating Networks™ in June of 2016, and in our blog “Intent Based Networking: What Is It” we provided a definition of Intent-Based Networking, listing capabilities that a complete Intent-Based Networking system needs to provide. The goal is to categorize maturity levels of various Intent-Based Networking implementations and enable network operators to
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Apstra
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: MuleSoft     Published Date: Apr 23, 2019
Digital transformation is front and center and this year, it’s all about connecting the customer experience. MuleSoft surveyed 650 IT leaders from global enterprises. The research shows that the vast majority (97%) of companies are currently undertaking or planning to undertake digital transformation initiatives. Nine out of 10 IT leaders believe if they don’t complete those initiatives, their companies will lose revenue. How does your company stack up? Download the 2019 Connectivity benchmark report to find out: The top digital trends of 2019. The evolving role of IT as a business catalyst. Which strategies leading enterprises are adopting to get ahead.
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MuleSoft
Published By: VMware SD-WAN by VeloCloud     Published Date: Aug 01, 2019
VMware named a Leader, positioned furthest for its Completeness of Vision. Read this complimentary copy of the 2018 Gartner Magic Quadrant for WAN Edge Infrastructure to find out more. *Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.
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VMware SD-WAN by VeloCloud
Published By: Attivio     Published Date: Aug 20, 2010
Current methods for accessing complex, distributed information delay decisions and, even worse, provide incomplete insight. This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob
    
Attivio
Published By: ASG Software Solutions     Published Date: Oct 16, 2008
Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
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asg, sla, cmdb, bsm, metadata, metacmdb, lob, automation
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Aug 08, 2008
Business runs on content and that content must be managed holistically, across the entire business. However, managing content is, in itself, not enough to drive business. Enterprises must incorporate ECM with other IT management systems to provide complete Business Service Management (BSM).
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
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asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Feb 23, 2010
Virtualization continues to grow at 20 percent or more per year, but it is not expected to overtake existing physical architectures at least through 2010. This white paper examines the unique challenges of virtualization and offers tips for its successful management alongside IT's physical deployments.
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asg, cmdb, virtualization, bsm, itil, bsm, metacmdb, configuration management
    
ASG Software Solutions
Published By: Sitecore     Published Date: Jul 08, 2009
This whitepaper discusses the need to target outcomes and focus on building a complete, 360-degree view of your customers -- who they are, where they came from, what they do, and how you can best meet their needs.
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sitecore, customer experience, lifecycle management, web content management, analytics, crm, emarketing, email marketing
    
Sitecore
Published By: 3M     Published Date: Aug 30, 2019
The prevalent use of paints and coatings across many industries and organizations presents a variety of workplace hazards. In many cases, selection and use of appropriate personal protective equipment (PPE) is necessary to help control exposures. Respiratory and skin contact hazards are common across most applications. Depending on the type of paint or coating and the specific use conditions, other hazards may be present. These can include fire and explosion hazards, electric shock, fall hazards, excessive noise and other. Prior to selecting PPE for any painting operation, a hazard assessment completed by a qualified health and safety professional is necessary to evaluate exposure risks potentially present.
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3M
Published By: Big Bang LLC     Published Date: May 31, 2012
Cost-effective and fully automated device driver management for Microsoft SCCM with the Universal Imaging Utility System Deploy Plug-in. The UIUSD completely eliminates the need for SCCM admins to manage and package drivers.
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Big Bang LLC
Published By: myStaffingPro     Published Date: Apr 19, 2012
Transform your career site into a user-friendly candidate experience with our complete Career Site Usability Guide.
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myStaffingPro
Published By: Astaro     Published Date: Jan 19, 2011
This white paper explains a new approach for providing complete, affordable and easy to manage security to even smallest branch offices.
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astaro, branch office security, configuration, ip networks, data protection, remote workers, security policies, unified threat management
    
Astaro
Published By: Microsoft Office 365     Published Date: Sep 20, 2016
Going with a single-vendor collaboration platform is an easy call, right? Employees can communicate and share more easily, and your IT team only has to deal with implementation from one vendor, not dozens. But, in case you’re still pondering, here are five reasons a collaboration suite makes sense: Saved time and increased productivity Lower costs and less complexity End-to-end security compliance Scaling at your pace Control over the back end Download the Better Together eBook for complete details.
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Microsoft Office 365
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