customer management

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Published By: Dell EMC     Published Date: Feb 07, 2018
VxRail appliances, now leveraging industry leading Dell PowerEdge servers, support business critical applications and workloads in many configurations providing required reliability, availability, flexibility and performance. Every organization has its own set of business critical applications. For instance: - Database applications such as Microsoft SQL server and Oracle - Customer Relationship Management (CRM) applications such as SAP - E-mail applications such as Microsoft Exchange -Collaboration applications, such as Microsoft SharePoint Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Dell EMC     Published Date: May 04, 2018
Handle more orders with faster response times, today and tomorrow. Databases are often the driving force behind a company’s mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Download this summary from Dell EMC and Intel® to learn more. • Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside®. New Possibilities Outside. • Please use this trademark line at the bottom of the landing page: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: FICO     Published Date: Aug 27, 2012
Learn how successful retail organizations such as Coca Cola and Dell are using business rules management for marketing and merchandising operations programs to achieve customer centricity.
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customer centric marketing, business rulse management, fico, customer insights, customer actions, individualized marketing
    
FICO
Published By: IBM APAC     Published Date: Jun 21, 2019
Understanding cloud environments and making decisions about multiloucd management can be complex. Questions arise, such as how organizations need to change in this multicloud world. Working with enterprise customers, IBM has identified ten key pain points and related best practices that help organizations successfully navigate these transformations. This covers the following key pain points: • Cost transparency and visibility • Dynamic, up-to-date Catalog • IT to operate in two, connected models • Standardized consumption • Aggregated services for added value • Integration remains a necessity • Control without obstruction • Challenges of user management • Primary consumption: Machine-to-machine purchase • Internal and external IT role changes
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IBM APAC
Published By: Akamai Technologies     Published Date: Jul 25, 2019
Treue- und Prämienprogramme sind effektive Mittel, mit denen Marken die Interaktion, Akquise und Treue von Mitgliedern steigern können. Erfahren Sie, warum führende Marken auf moderne CIAM-Lösungen (Customer Identity and Access Management) setzen und damit ihre Treueprogramme skalieren, das Nutzererlebnis verbessern und den ROI maximieren. In diesem Whitepaper erfahren Sie, welche Herausforderungen Sie bei der Transformation, Erweiterung und Skalierung von Kundenbindungs- und Prämienprogrammen und damit verbundenen Mitgliedschaftsinitiativen meistern müssen. Darüber hinaus stellen wir Ihnen Lösungen vor, die auf tiefgehenden Einblicken in vier praxisnahe Fallstudien basieren. Wir untersuchen die Anforderungen an eine unternehmensweite CIAM-Lösung und sprechen verwandte Themen wie „Entwicklung oder Kauf“ und „CIAM vs. IAM“ an. Anhand von vier verschiedenen Fallstudien – und den daraus resultierenden Identitätsmanagement-Lösungen, die durch das jeweilige Unternehmen implementiert wurde
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Jul 25, 2019
Das Customer Identity and Access Management (CIAM) spielt für Marken, die ihren anspruchsvollen Kunden ein nahtloses, sicheres digitales Erlebnis bieten wollen, eine immer größere Rolle. Als Teil des Identity and Access Management Playbook bietet Forrester Research Unterstützung beim Aufbau eines kundenorientierten IAM-Teams, das über die nötigen technischen Fähigkeiten, Geschäftspraktiken und zwischenmenschlichen Eigenschaften verfügt, um eine CIAM-Strategie zu entwerfen und sie über verschiedene Funktionsgruppen hinweg zu implementieren. Lesen Sie den vollständigen Bericht, um zu erfahren, was Sie bei der effektiven Gestaltung eines CIAM-Teams berücksichtigen sollten. Die Kernpunkte des Berichts: ? Vier wichtige Rollen für Ihr CIAM-Team ? Warum die gemeinsame Nutzung und Integration von Kundendaten über Unternehmensgrenzen hinweg entscheidend für den Erfolg ist ? Die wichtigsten technischen, geschäftlichen und zwischenmenschlichen Fähigkeiten, die die Mitglieder Ihres CIAM-Teams mit
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Jul 25, 2019
Heutzutage zählen die Identität der Kunden und die damit verbundenen persönlichen Daten zu den wichtigsten und wertvollsten Ressourcen jedes Unternehmens. Die Verwaltung dieser digitalen Identitäten (von der ersten Registrierung und Anmeldung bis zu den späteren Phasen der Kundenbeziehung) und die Verwertung der dazugehörigen Daten sind komplexe Aufgaben, die häufig als CIAM (Customer Identity and Access Management) bezeichnet werden. Wenn Unternehmen ein System zur Erfassung, Verwaltung und Nutzung von Daten zu digitalen Identitäten und Kunden implementieren, haben sie grundsätzlich zwei Möglichkeiten: Sie können ein eigenes Produkt entwickeln oder eine dedizierte Lösung von einem auf CIAM spezialisierten Anbieter kaufen. In diesem Whitepaper finden Sie eine detaillierte Analyse der CIAM-Implementierungsoptionen, darunter Folgendes: ? die wichtigsten Voraussetzungen für ein erfolgreiches CIAM-System für Unternehmen ? Vor- und Nachteile verschiedener Varianten der CIAM-Implementierun
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Akamai Technologies
Published By: IBM APAC     Published Date: Jul 09, 2017
This document outlines how Best-in-Class firms use efficient content processes to achieve higher levels of customer centricity.
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customer, ecm, enterprise content management, customer experience
    
IBM APAC
Published By: Entrust Datacard     Published Date: Nov 24, 2015
This whitepaper provides a blueprint for migrating to Entrust SSL certificates and related services. It’s based on experiences that help many customers, in a wide variety of environments, bring their SSL certificate management under centralised administration.
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entrust ssl certificates, security, security application, ssl certificates, ssl certificate management, entrust certificate services
    
Entrust Datacard
Published By: Entrust Datacard     Published Date: Nov 24, 2015
This whitepaper provides a blueprint for migrating to Entrust SSL certificates and related services. It’s based on experiences that help many customers, in a wide variety of environments, bring their SSL certificate management under centralised administration.
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entrust ssl certificates, security, security application, ssl certificates, ssl certificate management, entrust certificate services
    
Entrust Datacard
Published By: EMC Converged Platforms     Published Date: Jan 12, 2016
In order for enterprises and IT organizations to truly innovate and offer differentiated value to customers, you need an IT infrastructure based on the latest advancements in computing, networking, and storage. Considering an investment in flash storage or converged infrastructure? Read this brochure to learn more about the Vblock® System 540, the industry’s first all-flash Converged Infrastructure System for high-performance mixed workloads and emerging 3rd platform applications—built on best of breed technology components including EMC XtremIO all-flash storage. All of this with the VCE™ Experience of unmatched management and one-call support.
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vce, it infrastructure, all flash storage, vblock system 540, 3rd platform applications
    
EMC Converged Platforms
Published By: Entrust Datacard     Published Date: Jun 09, 2017
How are you balancing strong security and the customer experience? The European Union’s General Data Protection Regulation (GDPR) requirement is an opportunity to properly balance privacy and the user experience. Those who embrace it will distinguish themselves as a trustworthy and respectful custodian of their users’ data. Personal data plays an increasingly important part in providing the kind of appealing experience that brings users back time and time again. But, there’s a balance to be struck. Strong security is the best tool available for navigating the dichotomy between an appealing user experience and the risk posed by data breach; it allows the collection and management of personal data in line with the user’s expectations, and without jeopardizing the trust that is so important between them and you.
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Entrust Datacard
Published By: Jive Software     Published Date: Mar 08, 2012
Your customers are demanding better answers, faster-and social media gives them a louder megaphone. Meanwhile, Management is pushing you to reduce support costs and increase team efficiency.Our panel will discuss practical advice and proven strategies for integrating Social into your organization's customer service ecosystem, followed by a live audience Q&A session.
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Jive Software
Published By: Adobe     Published Date: Sep 28, 2010
This IDC Government Insights White Paper discusses government's new efforts to achieve its goals regarding service delivery to citizens, businesses, and other government agencies.
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adobe, government enterprise, service delivery, customer interaction, data sharing, intelligent application, business analytics, business process management
    
Adobe
Published By: Adobe     Published Date: Sep 28, 2010
This How-To Guide for Creating Open Government reviews the opportunity of open government, how technology enables open government, and how to make government more transparent, participatory and collaborative.
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adobe, open government, customer interaction, information management, collaborative, transparency
    
Adobe
Published By: Infor     Published Date: Jan 03, 2011
How banks and other financial firms can rebuild and measure the trust they've established with customers.
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infor, banking and financial services, crm, customer relationship management
    
Infor
Published By: Infor     Published Date: Jan 03, 2011
Strategies for growth and loyalty in multi-channel customer-oriented organizations.
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infor, customer loyalty, customer interaction, customer relationship management, crm
    
Infor
Published By: Infor     Published Date: Jan 03, 2011
When it comes to retail marketing, slow and steady does not necessarily win the race. These days, it's not enough for a merchant to boast reams of data if that data can't be quickly accessed and manipulated to seize marketing opportunities.
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infor, crm tool, customer relationship management, pier 1 imports, data management
    
Infor
Published By: Infor     Published Date: Jan 03, 2011
When members began expressing wishes to have more exposure to information on financial investments that meet their individual needs, Navy Federal decided to turn to technology that would combine available member data into a comprehensive solution and allow real-time decisions.
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infor, navy federal, credit union interaction advisor, case study, customer relationship management data, financial investment
    
Infor
Published By: Infor     Published Date: Jan 03, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
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infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
    
Infor
Published By: Infor     Published Date: Aug 04, 2011
AB World Foods has a highly complex supply chain, driven in part by the nature of its globally sourced and distributed products as well as by the demands of growth and acquisition. With Infor SCM Demand Planning, the company cut costs while also improving service levels.
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infor, ab world food, scm, enterprise business software, customer relationship management, enterprise asset management, enterprise resource planning, financial management
    
Infor
Published By: Infor     Published Date: Aug 04, 2011
Find out what characteristics you should take into account when selecting Sales and Operations Technology and how Infor10 Sales & Operations Planning respond to those needs today.
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infor, aberdeen, s&op, infor10, sales and operations, sales & operations, scm, enterprise business software
    
Infor
Published By: Infor     Published Date: Aug 04, 2011
This white paper provides an overview of the benefits that ASICS achieved by implementing Infor WMS.
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infor, asics, scm, real-time, real-time visibility, enterprise business software, infor wms, customer relationship management
    
Infor
Published By: Infor     Published Date: Aug 04, 2011
Find out why manufacturers and distributors are rethinking warehouse management and why these best-in-class performers are investing in advanced warehouse management solutions to strengthen their competitive market positions.
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infor, scm, enterprise business software, warehouse, warehouse management, costs, customer relationship management, enterprise asset management
    
Infor
Published By: Infor     Published Date: Aug 04, 2011
Find out how Ter Beke improved supply chain efficiency with Infor SCM and what Infor SCM can do for you and your business.
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infor, scm, globalization, enterprise business software, customer relationship management, enterprise asset management, enterprise resource planning, financial management
    
Infor
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