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Published By: Polycom     Published Date: Sep 04, 2012
As new visual communication applications are created to harness the power of next-generation broadband, a new model for government is emerging - one that will bring interpersonal interaction into cyberspace.
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video collaboration, government, broadband networks, video conferencing, multi-point video, point-to-point video, telepresence, tele-services
    
Polycom
Published By: Oracle EMEA     Published Date: Apr 15, 2019
Oracle Autonomous Data Warehouse Cloud is more than just a new way to store and analyze data; it’s a whole new approach to getting more value from your data. Market leaders in every industry depend on analytics to reach new customers, streamline business processes, and gain a competitive edge. Data warehouses remain at the heart of these business intelligence (BI) initiatives, but traditional data-warehouse projects are complex undertakings that take months or even years to deliver results. Relying on a cloud provider accelerates the process of provisioning data-warehouse infrastructure, but in most cases database administrators (DBAs) still have to install and manage the database platform, then work with the line-of-business leaders to build the data model and analytics. Once the warehouse is deployed—either on premises or in the cloud—they face an endless cycle of tuning, securing, scaling, and maintaining these analytic assets. Oracle has a better way. Download this whitepaper to f
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Oracle EMEA
Published By: Adobe     Published Date: Nov 07, 2013
Audi differentiates its brand experience using web content and digital asset management capabilities in Adobe Experience Manager.
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adobe, audi, audi cars, adobe marketing cloud, audi website, latest innovation, brand experience, head of brand portal, innovative engineering, worldwide brand, consumer websites, adobe analytics, performance of websites, car configurator data, audi configurator, invite feedback, feedback leads to improvement
    
Adobe
Published By: Adobe     Published Date: Nov 07, 2013
Marketers’ social media successes have added to their burdens. Many now have dozens of social pages to manage, thousands of customer comments to monitor, and hundreds of colleagues who want (or need) to participate. Social relationship platform vendors off er tools that help marketers efficiently and responsibly expand their social capabilities.
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adobe, forrester social wave, social relationship platform, srp, significant vendors, branded social presence, social relationship, platform evaluation, srp space, undifferentiated players, interactive marketing, managing social presence, customer engagement, marketing tactics, manage large deployments, managing workflow, marketing content, social applications, customer feedback
    
Adobe
Published By: Pega     Published Date: Apr 04, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.
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girard, toyota, atlantic, broadband, business, solutions
    
Atlantic Broadband Business
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
Innovative technology continues to transform how business is done for small and large businesses alike. With technology and communication trends moving faster than ever before, it’s important to take advantage of these trends to keep the way we communicate with our employees, clients and coworkers current and seamless. Having an efficient communication system not only enables employees to be productive, but it ultimately leads to improving businesses’ bottom lines.
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business, voice, solutions, organization, employees
    
Atlantic Broadband Business
Published By: Atlantic Broadband Business     Published Date: Jul 30, 2018
From professional services and hospitality to healthcare and retail, businesses thrive when they have fast, reliable Internet connections. You need reliable connections to send sales transactions, upload files, transmit payroll data, and take advantage of cloud-based applications for sales, finance, and shipping. Then remember all of the different devices in your office – like mobile phones, wearables, tablets, and even desktop phones – and the need becomes even greater.
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atlantic broadband, transmit, data, payroll, cloud, data
    
Atlantic Broadband Business
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Jul 11, 2019
The Scandinavian commercial vehicle manufacturer wanted better uptime and reduction of vehicle on road (VOR), and also provide real-time feedback and visibility to their customers. LTI helped streamline analytics to detect exceptions and create actionable and achievable high scalability with microservices and serverless architecture. Download full case study
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Larsen & Toubro Infotech(LTI)
Published By: Pega     Published Date: May 24, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Panasonic Business Mobility Solutions     Published Date: Sep 06, 2016
A surprising 80% of the 30 million1 warehouse workers worldwide, in the field of transportation and logistics, are still using pen and paper in a physically-intensive environment that increasingly demands accuracy and real time feedback. With warehouse efficiency, so closely tied to customer satisfaction in areas like ecommerce, the low penetration of digital solutions—20% as recent as 2014, is surprising. Unless an organization has a fully automated warehouse, the job is heavily labor-intensive. VDC research reveals that as long as human labor plays a dominant role in warehousing, any technology that optimizes workflows and improves accuracy will add tremendous value
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mobile workforce, laptops, tablet, mobile computing, productivity, rugged, mobile handheld, mobile scanner
    
Panasonic Business Mobility Solutions
Published By: Silver Peak     Published Date: Apr 12, 2016
This white paper reveals how with an SD-WAN, enterprises can improve the resiliency of their WAN, dynamically balance traffic across multiple paths and increase application performance.
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wan, connectivity, wide area network, data, sd-wan
    
Silver Peak
Published By: Silver Peak     Published Date: Aug 18, 2016
Silver Peak in conjunction with IDG Connect conducted an official survey of 160 mid-market and enterprise companies to determine the true adoption of Software Defined WANs (SD-WAN).
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sd-wan, software defined wans, broadband sd-wan, cloud, security, agility
    
Silver Peak
Published By: Silver Peak     Published Date: Aug 18, 2016
The Infographic summarizes the results of a recent survey conducted by Silver Peak and IDG Connect asking 160 IT enterprise professionals about the adoption of SD-WAN.
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sd-wan, software defined wans, broadband sd-wan, cloud, security, agility
    
Silver Peak
Published By: Juniper Networks     Published Date: Oct 25, 2017
My name is Jonathan McCaffrey and I work on the infrastructure team here at Riot. This is the first post in a series where we’ll go deep on how we deploy and operate backend features around the globe. Before we dive into the technical details, it’s important to understand how Rioters think about feature development. Player value is paramount at Riot, and development teams often work directly with the player community to inform features and improvements. In order to provide the best possible player experience, we need to move fast and maintain the ability to rapidly change plans based upon feedback. The infrastructure team’s mission is to pave the way for our developers to do just that - the more we empower Riot teams, the faster features can be shipped to players to enjoy.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper Networks
Published By: Schneider Electric     Published Date: Oct 17, 2016
In diesem Dokument werden die typischen Fehler untersucht, ihre Grundlagen und Auswirkungen sowie einfache Gegenmaßnahmen erläutert.
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Schneider Electric
Published By: NetApp     Published Date: Feb 15, 2017
Learn what users are saying about the flash solution from NetApp, Pure and Dell EMC. The user feedback covers key evaluation criteria, deployment experience, customer service, technical support and peer recommendations.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: IBM APAC     Published Date: Jun 13, 2017
Using more than 70 criteria and combining feedback from customer interviews, IDC found that the providers in this evaluation bring diverse capabilities for modernizing SAP applications. Download this paper to find out more.
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ibm, sap, applications, modernization, application services
    
IBM APAC
Published By: Workday DACH     Published Date: Feb 01, 2019
Dienstleistungsanbieter setzen heute verstärkt auf Cloud-Lösungen für kritische Verwaltungsfunktionen wie Finanzwesen und HR. In dieser Gartner-Studie erfahren Sie im Detail, worauf Sie bei einer cloudbasierten ERP-Lösung achten sollten. Dazu erhalten Sie eine Liste entsprechender Anbieter.
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belegschafts technologie, digitale strategie
    
Workday DACH
Published By: Workday DACH     Published Date: Feb 01, 2019
Weniger manuelle Prozesse, mehr Zeit für strategische Aufgaben. Mit moderner cloudbasierter Technologie steht mittelständischen Unternehmen trotz Budgetbeschränkungen erstklassige HR-Software zur Verfügung. Dank innovativer Cloud-Technologie gibt es nun eine Alternative, mit der kleinere Unternehmen kontinuierlich wachsen und wettbewerbsfähig bleiben können. Laden Sie das Whitepaper von Human Resource Executive® herunter und erfahren Sie mehr.
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belegschafts technologie, digitale strategie
    
Workday DACH
Published By: Bazaarvoice     Published Date: May 17, 2013
Learn how authentic customer feedback helps card issuers, online and retail banks, insurance companies, and credit unions drive sales, loyalty, and lifetime customer value - while remaining compliant with industry regulations.
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customer acquisition, customer retention, customer innovation, compliance, financial service providers
    
Bazaarvoice
Published By: Alcatel-Lucent     Published Date: Sep 29, 2015
Read more to learn about the essential role of network functions virtualization in cable service migration.
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network functions virtualization, nfv, broadband, broadband infrastructure, cable industry, mso, multi system operators
    
Alcatel-Lucent
Published By: Alcatel-Lucent     Published Date: Sep 29, 2015
Read more to learn about the essential role of network functions virtualization in cable service migration.
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network functions virtualization, nfv, broadband, broadband infrastructure, cable industry, mso, multi system operators
    
Alcatel-Lucent
Published By: Alcatel-Lucent     Published Date: Sep 29, 2015
Read more to learn how a Virtualized Residential Gateway is driving the delivery of enhanced residential services. This paper reviews the market drivers, evolved architecture model, benefits and capabilities (for each building block) of the vRGW solution.
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alcatel lucent, vrgw, broadband, broadband access network, service delivery, service delivery architecture, residential gateway
    
Alcatel-Lucent
Published By: Alcatel-Lucent     Published Date: Oct 22, 2015
A business rationale paper for multiple system operators (MSOs)
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alcatel lucent, vrgw, broadband, broadband access network, service delivery, service delivery architecture, residential gateway
    
Alcatel-Lucent
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