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Published By: ASG Software Solutions     Published Date: Jun 05, 2009
ASG's Business Service PortfolioT (BSPT) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
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asg, sla, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
    
ASG Software Solutions
Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology, crm & customer care, marketing research
    
LogMeIn
Published By: IBM APAC     Published Date: Nov 22, 2017
Using IBM Watson’s cognitive capabilities, companies can quickly differentiate their customer service quality by being more pro active and responsive to customer needs. Simply put, chatbots and virtual agents are the future of customer interactions. Building apps from scratch that incorporate natural language processing, speech to text recognition, visual recognition, analytics, and artificial intelligence requires broad expertise in these disciplines, large staffs, and a huge financial commitment. Making use of IBM Watson cognitive services brings these capabilities in-house quickly and without the capital investment that would be needed to develop the technologies within an organization.
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decision making, deeper data, insights, cognitive, analytics, ibm, watson, virtual agents
    
IBM APAC
Published By: Tenable     Published Date: Feb 27, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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Tenable
Published By: Oracle     Published Date: Nov 15, 2016
Digital disruption impacts every aspect of modern business. Access to peer opinion, knowledge, and self-service capabilities, from almost anywhere and from almost any device, has hugely transformed the way we run our businesses and lead our lives.
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Oracle
Published By: Oracle     Published Date: Nov 25, 2016
Digital disruption impacts every aspect of modern business. Access to peer opinion, knowledge, and self-service capabilities, from almost anywhere and from almost any device, has hugely transformed the way we run our businesses and lead our lives.
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Oracle
Published By: Oracle     Published Date: Nov 25, 2016
Digital disruption impacts every aspect of modern business. Access to peer opinion, knowledge, and self-service capabilities, from almost anywhere and from almost any device, has hugely transformed the way we run our businesses and lead our lives.
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Oracle
Published By: Sauce Labs     Published Date: May 30, 2018
Today’s modern development disciplines -- whether Agile, Continuous Integration (CI) or Continuous Delivery (CD) -- have completely transformed how teams develop and deliver applications. Companies that need to compete in today’s fast-paced digital economy must also transform how they test. Successful teams know the secret sauce to delivering high quality digital experiences fast is continuous testing. This paper will define continuous testing, explain what it is, why it’s important, and the core elements and tactical changes development and QA teams need to make in order to succeed at this emerging practice.
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Sauce Labs
Published By: Sauce Labs     Published Date: May 30, 2018
Today’s modern development disciplines -- whether Agile, Continuous Integration (CI) or Continuous Delivery (CD) -- have completely transformed how teams develop and deliver applications. Companies that need to compete in today’s fast-paced digital economy must also transform how they test. Successful teams know the secret sauce to delivering high quality digital experiences fast is continuous testing. This paper will define continuous testing, explain what it is, why it’s important, and the core elements and tactical changes development and QA teams need to make in order to succeed at this emerging practice.
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Sauce Labs
Published By: Drillinginfo     Published Date: Nov 06, 2015
In the DI Expert series, we cover a broad range of topics to appeal to the working interests of oil and gas professionals around the globe. From a piece inspired by a Mud Logger’s “Ask Me Anything” on Reddit, to an article that explores the frustrations and issues surrounding most oil and gas software, this edition introduces analyses that are sure to stimulate great discussion points among colleagues in all disciplines of the industry. We also reveal the greatest driver of oilfield innovation and value in the 21st Century, and highlight the prolific counties that account for over half of all oil and natural gas production in the U.S.
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oil and gas, oil and gas software, oilfield innovation, drillinginfo
    
Drillinginfo
Published By: IBM     Published Date: Jan 22, 2016
By unlocking engineering knowledge with IBM Rational solutions, organizations can deliver fast, easy access to engineering information - across multiple disciplines - so engineers can make the right decisions at the right time to speed development, improve quality and advance innovation.
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ibm, engineering, innovation
    
IBM
Published By: IBM APAC     Published Date: Aug 25, 2017
Machine learning automates the development of analytic models that can learn and make predictions on data. It has been one of the fastest growing disciplines within the world of statistics and data science, but the barrier to entry has been high, not only in cost, but also in the need for specialized talent.
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machine learning, apache spark, additional resources, big data, ibm
    
IBM APAC
Published By: TrendKite     Published Date: Apr 25, 2018
Today’s marketers are leveraging technology and data to drive decision making: demand gen, marketing communications, and other disciplines can strongly demonstrate their value with metrics that summarize tangible bottomline impact on the business. That hasn’t been true for PR. In PR, we’re still tied to legacy metrics that are more about counting mentions and ‘clips’ than about measuring business impact.
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public relations, marketing, martech, pr strategy
    
TrendKite
Published By: Domino Data Lab     Published Date: Feb 08, 2019
A data science platform is where all data science work takes place and acts as the system of record for predictive models. While a few leading model-driven businesses have made the data science platform an integral part of their enterprise architecture, most companies are still trying to understand what a data science platform is and how it fits into their architecture. Data science is unlike other technical disciplines, and models are not like software or data. Therefore, a data science platform requires a different type of technology platform. This document provides IT leaders with the top 10 questions to ask of data science platforms to ensure the platform handles the uniqueness of data science work.
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Domino Data Lab
Published By: Cisco     Published Date: Jul 08, 2016
Cisco Helped to Deploy the World’s Largest 802.11ac Wave 2 Wireless Network for China University of Geosciences. China University of Geosciences at Wuhan is one of the country’s leading universities and a national key university directly under the Ministry of Education. Focusing on earth science, the university has national level-1 disciplines in geology, geological resources and geological engineering. in science and technology and a leader in applications instruction. Six years ago the university built a wireless network based on 802.11a/b/g—becoming the first university in Wuhan to deploy this type of wireless network—and has become one of the leaders among Chinese universities when it comes to wireless network development.
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Cisco
Published By: Adobe     Published Date: May 16, 2012
This paper explores the impact that digital communication skills, using processes associated with digital storytelling, is having on disciplines including liberal arts, humanities, and cross-curricular humanities/technology collaboratories.
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adobe, digital communcation, digital communication skills, disciplines, skills, communication, storytelling, liberal arts, education, cross-curricular, postsecondary
    
Adobe
Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
Digital transformation (DX) is fundamentally changing enterprise resource planning (ERP) — allowing businesses to transform their decision making, which is enhancing their business outcomes significantly as we enter the digital economy. Digital transformation is an enterprisewide, board-level strategic reality for companies wishing to remain relevant or maintain or enhance their leadership positon in the digital economy. Digitally transformed businesses have a repeatable set of practices and disciplines that are used to leverage new business, 3rd Platform technology, and operating models to disrupt businesses, customers, and markets in pursuit of business performance and growth. DX is driving businesses to rethink their technology strategy, and that includes moving beyond their legacy ERP and back-office systems.
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global, saas, cloud, psa, erp, applications, vendor, assessment
    
WorkBook from Deltek
Published By: Dassault Systèmes     Published Date: Aug 08, 2017
Aerospace and Defense companies delivering complex products in competitive markets must overcome many challenges to manage requirements throughout the product lifecycle. Among the most difficult challenges are integrating complex systems engineering processes, promoting collaboration among multiple engineering disciplines and enabling the sharing of intellectual property within globally dispersed teams. Companies seeking a way to efficiently manage product requirements can leverage a comprehensive product lifecycle management (PLM) solution to: • Effectively reuse intellectual property to reduce time to market • Increase product innovation • Improve overall traceability of requirements throughout the product lifecycle This paper will highlight the criteria needed for a comprehensive requirements management solution that incorporates PLM to offer customers a scalable, enterprise-grade solution.
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customer, product lifecycle, aerospace, defense, management, plm, dassault
    
Dassault Systèmes
Published By: Tenable     Published Date: Jan 25, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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Tenable
Published By: LogMeIn     Published Date: Oct 08, 2015
Read this report to find out how remote support tools are used across service disciplines in a variety of use cases.
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remote support trends, remote support, web collaboration, support solutions, remote support tools
    
LogMeIn
Published By: IBM Software     Published Date: Nov 02, 2010
This paper describes five practical steps companies can take to achieve customer intimacy and, by doing so, provide a springboard for excellence in the other critical value disciplines.
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ibm cognos predictive analysis, business performance, customer relationship, customer intimacy
    
IBM Software
Published By: IBM Software     Published Date: Feb 11, 2011
This paper describes five practical steps companies can take to achieve customer intimacy and, by doing so, provide a springboard for excellence in the other critical value disciplines.
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ibm cognos, business performance, customer intimacy
    
IBM Software
Published By: SAS     Published Date: Oct 18, 2017
Health insurers have long been plagued by issues of fraud, waste, abuse, error and corruption. Taking an enterprise approach to payment integrity – one that combines advanced data management and sophisticated analytics – can help payers detect and prevent fraud; effect positive change in how providers, employees and patients behave; and substantially reduce health care costs. Payers can achieve better outcomes when software support for the core disciplines of payment integrity run on a single platform.
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SAS
Published By: Oracle     Published Date: Jan 21, 2014
The rise of big data provides Modern Marketers with an unprecedented level of insights. But too often, it's easy to get buried by the data. We put together 40 Must-See Charts for Modern Marketers, offering analysis and intelligence today's marketers need to know across a range of disciplines from email marketing and lead management to social media and events.
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modern marketers, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle, email marketing, emerging marketing, social media, internet marketing, crm & customer care
    
Oracle
Published By: SnapLogic     Published Date: Aug 17, 2015
Five key drivers to engage stakeholders of data and application integration disciplines to articulate, intersect and work together.
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converging applications, data integration, deployment costs, saas, application integration, data analysis, integration technologies, stewardship
    
SnapLogic
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