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Published By: Oracle OMC     Published Date: Nov 30, 2017
Today’s consumers are demanding: they have become more unforgiving of a poor customer experience and expect interactions on their desktop and mobile devices to be responsive, intuitive, and easy to use. Marketers understand that delivering the most relevant experience is the key to gaining continued satisfaction and loyalty from their digital consumers. Oftentimes, however, when it comes to marketing to consumers there are two dynamics. On one hand you have what consumers say they want out of a customer experience. On the other hand, there is what they actually receive. What they want are experiences that are personalized, contextually relevant, and consistent— regardless of online or offline channel or lifecycle stage. What they too often get, however, are experiences that are disconnected, not contextually relevant, and inconsistent across channels and lifecycle stages.
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Oracle OMC
Published By: Oracle     Published Date: Oct 20, 2017
In this white paper, IDC discusses the inherent difficulties associated with traditional backup schemes and the changing dynamics of data protection strategies. We examine Oracle's Zero Data Loss Recovery Appliance (ZDLRA) and the role it can play in providing significantly improved service levels for all types of Oracle databases.
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Oracle
Published By: Cornerstone OnDemand     Published Date: Feb 05, 2018
58% of executives believe their current performance management approach neither drives engagement nor leads to high performance. It’s high time to make some changes and adapt performance management strategies to better reflect the changing dynamics of the modern workforce and ensure employees reach their potential. Check out “10 Counterproductive Performance Management Assumptions You're Still Making” and see how you can improve your talent development initiatives to increase the productivity and impact of your employees. In this ebook, we'll touch on: • how goals are set and achieved • flaws and biases in manager's assessments • what truly motivates employees • and more Download your copy and get started!
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performance management, performance, performance appraisal, employee engagement, goals, reviews, learning management system, performance management software
    
Cornerstone OnDemand
Published By: Pega     Published Date: May 25, 2016
Adapting to changing market dynamics is not easy for any enterprise-class organization. To stay competitive, companies not only must adapt different go to market and customer service strategies but also embrace internal business process and workflow changes, which in many cases can be more difficult. Enter Intelligent Business Process Management Suites (iBPMS). According to Gartner, iBPMS compress the observation-to-action-to-outcome cycle, and help business transformation leaders, business process directors and solution architects establish a fluid capability to handle big change. Gartner evaluated 15 iBPMS vendors including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, enterprise management
    
Pega
Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise
    
Pega
Published By: FICO     Published Date: May 11, 2017
Competing in telecommunications markets is becoming extremely complicated. Responding to disruptive change from many directions, telecom companies are experimenting with new business models and offering new types of services. With this comes the potential to draw new waves of regulatory oversight, further complicating the picture.
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customer experience, customer management, telecom, customers
    
FICO
Published By: Dell     Published Date: Feb 04, 2016
Security risks have grown roughly in proportion to the meteoric growth in employee-owned mobile devices within the workplace. Meanwhile cyber-attacks are growing in sophistication and severity. According to data from a new IDG Research survey, these dynamics have IT decision makers scrambling to tighten and revise BYOD policies while addressing the holistic issue of endpoint security. Download this two-page paper detailing the IDG Research results and for expert advice on securing your organization’s data in an increasingly mobile world.
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security risks, byod, cyber attacks, byod policies
    
Dell
Published By: Pega     Published Date: Apr 04, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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Pega
Published By: Red Hat     Published Date: Dec 09, 2013
Linux has proven to be a key element for successful datacenter modernization. Red Hat Enterprise Linux delivers cross-architecture standardization to a single operating system (OS) and provides a target platform for migrating mission critical workloads. For more information on Red Hat Enterprise Linux datacenter modernization watch the webinar here.
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idc, red hat, informationweek, industry solutions, webinar, standardization, cloud computing, virtualization
    
Red Hat
Published By: GE Healthcare     Published Date: Aug 27, 2015
This paper will explore some of the market dynamics driving the financial volatility in healthcare and will explore how advanced analytics, with the right IT backbone and organizational competencies, can help organizations successfully identify ways to manage revenue cycle profitability.
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centricity business, financial management, analytics, revenue cycle, hospital billing, hospital finance, patient billing, rcm
    
GE Healthcare
Published By: Pega     Published Date: May 24, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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Pega
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Oct 25, 2017
My name is Jonathan McCaffrey and I work on the infrastructure team here at Riot. This is the first post in a series where we’ll go deep on how we deploy and operate backend features around the globe. Before we dive into the technical details, it’s important to understand how Rioters think about feature development. Player value is paramount at Riot, and development teams often work directly with the player community to inform features and improvements. In order to provide the best possible player experience, we need to move fast and maintain the ability to rapidly change plans based upon feedback. The infrastructure team’s mission is to pave the way for our developers to do just that - the more we empower Riot teams, the faster features can be shipped to players to enjoy.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper APAC DWA Cloud Leads July 2017
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Oct 25, 2017
Hey all, this is David Press and Doug Lardo, two engineers working on improving the data center networking that enables online services at Riot. This article is the third part in a series on exactly that topic, which begins with an overview from Jonathan of a platform we called rCluster. This time we’ll be discussing our approach to Software Defined Networking (SDN), how we integrate SDN with Docker, and the new infrastructure paradigms that this combination has unlocked for us. If you’re curious about how SDN can transform infrastructure, how to empower developers to obtain and secure networking resources via an API, or how to get out of purchasing larger and larger specialized networking appliances, this article is for you.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper APAC DWA Cloud Leads July 2017
Published By: IBM APAC     Published Date: Sep 25, 2017
As technology has progressed companies have always taken advantage of it to evolve how they engage with their customers. But today, something different, more fundamental is happening. How shoppers and buyers want to interact and transact with companies is changing dramatically, driven by the fusion of physical and digital channels.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM APAC
Published By: Microsoft Dynamics     Published Date: Aug 12, 2015
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Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Aug 12, 2015
"?????????????????????????????????????????????????????????????????? ????? 2.0???????????????????????????????????????????????????????????????? CRM ???????????????????? ????????????????????????????????????????????????????????????????????????????????????????? Microsoft Dynamics CRM ??????????????"
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Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Oct 05, 2015
CSO Insights analysts gathered 100+ metrics from 1,500+ sales executives to develop insights on three key areas: • the challenges facing their sales teams • why those problems exist • how they are successfully reengineering their teams to overcome those challenges Based on this data, the whitepaper How to Build a World-Class Sales Organization clearly outlines how to increase productivity and collaboration so reps can spend more time selling.
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sales strategies, sales performance, sales performance management, sales organization, sales effectiveness, sales efficiency, how to increase sales, how to improve sales
    
Microsoft Dynamics
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Aug 10, 2017
As the pressures of digital disruption force companies to either transform or die, companies in Asia’s BFSI sector are rushing to integrate cutting-edge technologies and roll-out innovative new services to their customers. Fortunately, thanks to rapidly advancing technologies, developments in the regulatory landscape and the initiative of leading BFSI organisations, we are seeing incredible examples of innovation within the sector on a monthly, if not weekly, basis.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper APAC DWA Cloud Leads July 2017
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Aug 10, 2017
Whilst the FSI sector races to implement cutting-edge technologies such as AI, blockchain and automation, there are no mutually agreed upon set of best practices to implement these technologies. As a result, organisations are using their own blend of strategic initiatives and company culture to drive innovation, with varying levels of success. To help, this article features advice from five of the leading experts in the FSI and technology sector today.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper APAC DWA Cloud Leads July 2017
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Aug 10, 2017
OpenLab is a centre of innovation provided by Juniper, for business leaders who want to build network-integrated software applications and solutions quickly and securely. This is done by offering hands-on and cloud-based access to Juniper and third-party solutions including SDN sandboxes and NFV interoperability testing.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper APAC DWA Cloud Leads July 2017
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Aug 10, 2017
The digital, connected world is fundamentally changing the dynamics of the financial services industry. Consumers expect anytime and anywhere access with a customer experience commensurate with the Internet world, while fintech start-ups disrupt established value chains, driving a need to deliver faster innovation. This is creating tremendous pressure on the network, with escalating demands for performance and agility, while cost control and compliance imperatives remain as dominant as ever. This paper looks at optimal strategies for CIOs and CTOs, exploring how the future network needs to evolve to both drive operational effectiveness and enable business change, while assessing key investment and strategic considerations for equipping the network for the digital financial institution.
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security information, security management, event management, system security, system management, risk management, security infrastructure, it infrastructure
    
Juniper APAC DWA Cloud Leads July 2017
Published By: CA Technologies     Published Date: Aug 24, 2017
In our 28-criteria evaluation of application performance management (APM) solutions, we identified the 14 most significant vendors — AppDynamics, AppNeta, BMC Software, CA Technologies, Dell, Dynatrace, Hewlett Packard Enterprise (HPE), IBM, ManageEngine, Microsoft, Nastel Technologies, NetScout, New Relic, and Riverbed Technology — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals make the right choice for their organization.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 09, 2015
Freeform Dynamics Executive Briefing Guide - Orchestrating the DevOps Tool Chain: An enterprise-level approach to continuous delivery. Dale Vile says that business stakeholders are increasingly looking for faster and more frequent delivery of high-impact, high-quality output from IT teams. DevOps is an approach designed to enable the rapid and continuous delivery of value to the business to support the needs of the digital world, he adds. Open source software tools can help organizations adopt this DevOps approach but can cause efficiency, complexity and scalability issues, so Dale believes it is helpful to create a consistent orchestration layer using an enterprise class release automation solution.
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CA Technologies
Published By: IBM     Published Date: Jan 18, 2017
The synergy between predictive analytics and decision optimization is critical to good decision making. Predictive analytics offers insights into likely future scenarios, and decision optimization prescribes best-action recommendations for how to respond to those scenarios given your business goals, business dynamics, and potential tradeoffs or consequences. Together, predictive analytics and decision optimization provide organizations with the ability to turn insight into action—and action into positive outcomes. In this white paper, you’ll gain a better understanding of: The difference between predictive and prescriptive analytics How predictive and prescriptive actions complement one another to help you achieve optimized business decisions IBM’s approach to creating a powerful end-to-end decision management system
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ibm, predictive analytics, decision optimization, synergy, decision making, business goals, prescriptive analytics, decision management
    
IBM
Published By: AppDynamics     Published Date: Sep 20, 2017
Cloud computing has been gaining momentum for years. As the technology leaves the early adopter phase and becomes mainstream, many organizations find themselves scrambling to overcome the challenges that come with a more distributed infrastructure. One of those difficulties is getting through a major cloud migration. It is one thing to roll out a few applications and cloud pilot projects, it is an entirely different challenge to start using the cloud across multiple lines of business at massive scale. That is the point that organizations are beginning to reach, and the time has come to take a serious look at cloud migration best practices.
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migration, business, cloud, workload, performance applications
    
AppDynamics
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