employee communications

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Published By: ReadyTalk     Published Date: Jul 07, 2016
Let’s face it, employees in Information Technology have a tough job. You’re the technical experts, responsible for hardware and software as well as business processes and sometimes project management. You’re also charged with being experts in communications, sales, marketing, psychology, counseling, and more just to get your company to adopt new ways of doing things or new technology. This is especially true when trying to deliver everything on time and on budget.
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best practices, business optimization, business management, productivity, information technology, communication
    
ReadyTalk
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
The Hager Group is a $1.5-billion electronics manufacturer. With a distributed global workforce of more than 10,000 employees, Hager has 40 sales subsidiaries and 25 industrial sites worldwide.  Today, with a centralized marketing database and software, Hager can ensure data quality and deliver personalized, targeted communications according to customer and prospect profiles and behavior.  This program allows Hager to capture 1,000 new prospects each month, and achieve a 10 percent conversion rate - resulting in an incremental revenue increase of $42 million per year.
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neolane, the hager group, e-marketing program, centralized marketing database, central repository customer data, crm software, custom content, deliverability
    
Neolane, Inc.
Published By: Coveo     Published Date: Nov 13, 2013
Where does a $5.5 billion technology company with 15,000 employees and a $1 billion annual R&D spend turn for a more effective way to tap existing research & engineering knowledge and avoid duplicating work? Harris Corporation turned to Coveo. read this case study to learn how Harris has improved productivity, communications and innovation.
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advanced enterprise search, increasing productivity, knowledge assets, unified enterprise search, enterprise search solutions
    
Coveo
Published By: Polycom     Published Date: Mar 13, 2015
We are now in a world of Unified Communications (UC) and your employees are using many devices and modalities to communicate. A phone is still needed, but its use as a “stand-alone” device is changing as end users now have a wider range of communications options afforded by UC including chat, video, and communications on a phone or mobile devices (BYOD). As IM becomes the new dial tone (“U there?”, “Is now a good time to talk”), when your users want to talk, they expect to be able to place their phone call from their UC client. For most companies today, that UC client is Microsoft® Lync®. While the user may want to place their phone call from Lync, they also want to be able to use a telephone dial pad to dial numbers, access features with convenient feature keys, and be able to choose between using a handset, headset, or speakerphone—and they want to use their phones in ways that are fully integrated with their Lync client.
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mobile, lync, unified communication, concept, brand, enterprise, voice, products
    
Polycom
Published By: Polycom     Published Date: Jun 08, 2016
"Now you can reduce your overall communications costs, streamline business processes, and make employees more productive, How? With Polycom voice solutions and Skype for Business. The brief by ZK Research, Lowering the Cost of Communications—and Six More Real Benefits of Skype for Business Voice details how you can improve staff productivity, leverage existing UC solutions, consolidate infrastructure, get to market quicker, support BYOD, and pave the way for video. All while dramatically lowering your total cost of communications."
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communication, network management, business intelligence, business management, best practices, productivity
    
Polycom
Published By: Polycom     Published Date: Sep 15, 2015
We are now in a world of Unified Communications (UC). Your employees are using many devices and modalities to communicate. A phone is still needed, but its use as a “stand-alone” device is changing as end users now have a wider range of communications options afforded by UC including chat, video, and communications on phones or mobile devices (BYOD).
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collaboration, conferencing, lync, microsoft, phone, polycom, skype, video
    
Polycom
Published By: Arthur J. Gallagher & Co.     Published Date: Oct 26, 2015
Employers of choice are committed to providing their employees with a rich benefits and compensation program while trying to decrease or maintain operating costs. Our 2015 survey - with over 3,000 participating organizations - covers everything from high-level questions about organizational priorities and benefit strategies, to current and future tactics related to medical and pharmacy benefits, wellness, work-life balance, retirement and employee communications. Download Gallagher's Benefits Strategy & Benchmarking Survey Executive Summary for a glimpse of what organizations are doing nationwide as they pursue their goals to compete, succeed and prosper in a competitive and constantly evolving market.
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arthur j. gallagher, benefits survey, organizational priorities, medical benefits, pharmacy benefits, wellness, work-life balance, retirement
    
Arthur J. Gallagher & Co.
Published By: SpectorSoft     Published Date: Apr 01, 2015
Corporate computers and information and communications systems (collectively, “electronic resources”) remain the workhorse for most businesses, even as alternatives, such as third-party text messaging services, external social media, and cloud computing, flourish. Employees rely on corporate electronic resources for e-mail, calendaring, business contacts, Internet access, document creation and storage, and a multitude of other business applications. Consequently, for employers, it is critical to establish and maintain their right to inspect all information stored on, and to monitor all communications transmitted by, corporate electronic resources. The corporate acceptable use policy is the linchpin of that effort. The ten tips below are intended to aid employers who either want to implement an acceptable use policy for the first time, or who need to update their policy.
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acceptable use, communications systems, text messaging, acceptable use policy, confidentiality
    
SpectorSoft
Published By: Brainshark     Published Date: Oct 16, 2013
Banking, insurance, securities and investment firms are challenged to keep employees, broker dealers, investors and others current in a world of constant change. Enabling video and mobile communications is the most efficient way to clearly communicate and stay ahead of competitors and changing regulations. Discover how 8 out of the top 10 US financial institutions use Brainshark communications to increase compliance, decrease risks, and lower the costs of communications.
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finance, financial services, banking, investment, insurance, broker, credit union, banks
    
Brainshark
Published By: Brainshark     Published Date: Oct 16, 2013
Traditional ways of talking to customers, partners, and employees—memos, phone calls, newsletters—are being replaced by web-based interactive and social communication tools. Of those surveyed, 88% said that mobile access to social communication or collaboration tools was either important or very important. This whitepaper examines how companies can leverage Mobile, Social Enterprise, and video to create an enriched environment that delivers important communications and fosters active engagement.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video
    
Brainshark
Published By: Brainshark     Published Date: Oct 16, 2013
"Getting employees to understand and take advantage of benefits during open enrollment periods is big challenge for many HR managers. This paper looks for new ideas on communicating benefit plans from professional marketers, knowledge management experts, and social media gurus."
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human resources, training, compliance, onboarding, new hire, orientation, open enrollment, employee benefits
    
Brainshark
Published By: Nativeflow     Published Date: Feb 25, 2014
Are your employees using WhatsApp? Is mobile messaging taking over an ever-growing portion of your enterprise communications? Is your enterprise running into compliance considerations around messaging? Learn about approaches to addressing these challenges so that your employees can communicate on the go and your enterprise data will be protected.
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whatsapp, enterprise communication, employees, enterprise data protection, enterprise data, mobile protection, mobile messaging
    
Nativeflow
Published By: Riverbed     Published Date: Jul 18, 2014
Recent developments and trends such as BYOD, advances in enterprise video technologies, and a proliferation of employee collaboration platforms have prompted more and more organizations to develop comprehensive unified communications (UC) strategies. Compelled by the prospect of reducing communication costs and raising employee productivity, 78% of organizations report they already have a strategic plan and budget in place for at least some components of UC. Download to learn more!
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riverbed, unified communications, communication costs, enterprise video technologies, employee collaboration
    
Riverbed
Published By: Riverbed     Published Date: Aug 22, 2014
The network has become the central foundation of many IT operations. The IT infrastructure investment not only supports internal employee communications but also is the very linkage that drives ongoing revenue and growth. IDC found that customers were able to reduce IT costs, improve IT staff efficiency, increase availability for users, and trim time to market with new revenue-generating opportunities.
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business value, optimization, network, central foundation, infrastructure, investment, communications, revenue
    
Riverbed
Published By: Blue Jeans Network     Published Date: Jul 21, 2014
Over the past two decades, the conferencing and collaboration industry has introduced a series of enterprise communications offerings that address these challenges by enabling voice, video, and data collaboration at a distance – saving customers time and money, fostering team collaboration, and improving employee work-life balance. More recently, video conferencing and collaboration solutions have moved to the "cloud," giving customers cost effective, scalable, and more flexible purchasing options to meet their expanding communications needs. Download to learn more!
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video collaboration, conferencing, data collaboration, video conferencing, flexible purchasing options, cloud
    
Blue Jeans Network
Published By: Quocirca     Published Date: Sep 07, 2007
Companies are faced with increasing pressures on the communications capabilities they offer their employees.  More employees are mobile, working from home or in other remote locations with a growing need to talk and share information with their colleagues.  This cuts across fixed and mobile communications, but businesses still want the flexibility of mobile, and the costs, predictability, quality and service models of fixed.
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telecom, quocirca, mobility, soho, voip, ip telephony, convergence, small business
    
Quocirca
Published By: Quocirca     Published Date: Sep 18, 2008
Even when facing challenging economic times, businesses still need to communicate and rely on technology to connect with customers, partners, suppliers and their own employees. Cutting back on communications spending will have a negative effect in a long downturn.  It will leave any business that does so with fewer options when conditions improve and at a disadvantage compared to competitors that continue to invest.  However, there are 10 steps that can be taken to grow the value and use of communications, while controlling costs.
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telecom, telecoms, quocirca
    
Quocirca
Published By: AT&T     Published Date: Jun 25, 2008
Most companies have plans in place to ensure employee-to-employee communications following a business disruption event (BDE). But many companies haven’t addressed how communications will be maintained with partners (suppliers, vendors, channel partners, etc.) and customers.
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disaster recovery, high availability, disruption, downtime, disaster, business continuity, communications, att
    
AT&T
Published By: Clarus Systems     Published Date: Mar 18, 2008
In today’s global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, magic quadrant, contact center infrastructure, worldwide, support center
    
Cisco
Published By: Trapit     Published Date: Nov 17, 2014
Download this webinar to learn how marketers can successfully build brands by giving employees an easy and fun way to share content to their social networks.
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employee advocacy, brand advocacy, social media marketing strategy, plan social media, social marketing, company advocacy, motivating employee, software social media
    
Trapit
Published By: XO Communications     Published Date: Apr 14, 2015
Enterprise communications is at a critical juncture. Employees require the very best mobility and collaboration tools while IT struggles with tight budgets and lean staffing. Read this paper to learn about these looming challenges and how hosted PBX with Unified Communications can help you address these issues, paving the way for better enterprise communications.
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XO Communications
Published By: PGi     Published Date: Oct 01, 2018
Large companies have made considerable investments in video webcasting to their external audiences. Now they need to turn their attention toward internal communications—for reasons that can enhance their competitiveness and bottom line. As companies undergo a digital transformation, the playing field becomes increasingly technology-democratized and fierce. In this climate, an organization’s employees are one of its most, if not the most, valuable competitive differentiators. And the same energy and focus that companies put toward reaching their external audiences needs to go toward reaching and engaging their employees. Here’s where strong internal communications can pay big dividends. High-performing companies recognize the significant impact effective internal communication has on their business. Chief among the gains are: • Increased productivity. • Improved brand trust and company loyalty among employees. • Increased company alignment within and between departments and remote loc
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PGi
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