health systems

Many healthcare executives initially looked to their HER/EMR systems and patient portals to engage patients. But these technologies are not the complete solution. This eBook explores what your enterprise tech stack needs to look like to properly find, guide and keep patients for life through meaningful engagement.

In this case study, large health systems implement IBM Watson Health to surface improvement opportunities. Using this tool, they were able to cut costs, reduce patients’ length of stay, acquire actionable data, address number of readmissions and improve management of COPD and sepsis.

For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand

For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand

For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand

Nowhere is technology more important than in healthcare, where the integrity of devices, systems, and infrastructure ultimately impacts patient lives.

Nowhere is technology more important than in healthcare, where the integrity of devices, systems, and infrastructure ultimately impacts patient lives. When evaluating existing technologies or considering investment in new solutions, there are a number of key factors healthcare entities must take into account. With this checklist, we’ll help you: ? Identify common demands ? Get an easy-to-use technology evaluation checklist ? See an example of how to apply new technology solutions

Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe

Atlantic Health Systems, a nonprofit health care organization had a growing patient base and an evolving IT infrastructure that needed a scalable, flexible data center with world-class operations support that could be set up today to accommodate your needs tomorrow. Find out why they turned to Digital Realty.

Wake Forest Baptist Medical Center, a nationally recognized fully integrated academic medical center and health system, is dedicated to improving patient care and advancing medical research. However, its aging legacy IT infrastructure had to be modernized in order to meet the requirements of the business. Wake Forest Health turned to market-leading EMC Converged Infrastructure from VCE to simplify IT operations and drive business efficiency. In addition to multiple VCE Vblock® systems, the Vblock 540 with EMC XtremIO all-flash storage enabled significant improvements in application infrastructure performance and agility. After deploying the Vblock 540, Wake Forest experienced an overall 30 percent performance improvement to end users and decreased the time needed for storage provisioning from 24 hours to less than an hour. Read this white paper to find out more about how EMC Converged Infrastructure from VCE helped Wake Forest Baptist Medical Center modernize its business.

Wake Forest Baptist Medical Center, a nationally recognized fully integrated academic medical center and health system, is dedicated to improving patient care and advancing medical research. However, its aging, legacy infrastructure had to be modernized in order to meet the demands of its ecosystem. Wake Forest chose market-leading EMC converged infrastructure from VCE in order to simplify IT operations and drive business efficiency. VCE Vblock® Systems built on EMC XtremIO all-flash storage enabled significant improvements in application infrastructure performance and agility, delivering an overall 30 percent performance improvement to end-users. Read this white paper to find out more about how EMC converged solutions from VCE helped Wake Forest Baptist Medical Center modernize its business.

Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.

The consistent and accurate identification of patients has long presented a challenge for healthcare organizations across the globe. Why? Because the process of patient identification remains largely manual and persists across the entire patient journey. As such, it is highly prone to errors and can lead to serious patient harm. Automated patient identification systems are essential to correcting this long-standing problem and improving the health and well-being of patients as well as protecting the integrity of the healthcare system.

To support a more robust exchange of health information across multiple systems and care settings, HIT must embrace future-state technology: A single data management solution built on a single platform that stores all content in its native format in a single archive.

For health plans, health systems and delegated payer operations, or health systems wanting to become their own payer, Lumeris’ turnkey outsourcing offers expert support to design, build, operate, measure, and optimize value-based health plan operations that can drive clinical and financial excellence. This can be evidenced by our ability to help clients achieve higher revenue, lower costs, higher market share, and meeting mandates for medical cost ratio contained in the Patient Protection and Affordable Care Act.

The physician liaison position is a relatively new one for most health systems, but individuals hired as physician liaisons are being held accountable for facilitating impactful, fast change. Where marketing drives incremental revenues by targeting patients and consumers (non-patients), physician liaisons drive incremental revenues by cultivating relationships with physicians and improving referral behavior.

Changing healthcare market forces, such as value-based care models, consolidation, and payer mix erosion, have propagated declining margins and fueled hyper-competition among healthcare organizations vying for market share. In this new world, determining effective patient engagement strategies has become paramount for hospitals and health systems as they strive to acquire, retain, and re-activate patients, and, ultimately, drive revenue. Now, more than ever, it is critical that healthcare organizations create and maintain positive, lasting relationships with their patients, both current and prospective, working to attract them into their network and keep them there.

Health systems must capitalize on every patient and consumer interaction—from fielding the first inquiry to actively supporting proactive health, ongoing care, and recovery—to achieve a “trusted provider” status in the eyes of consumers and patients. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn why sophisticated health systems are transforming yesterday’s call center into tomorrow’s engagement center.

Ashley Goldsmith ist Chief People Officer bei Workday. Ihr obliegt die Verantwortung über das Personalwesen, die interne Kommunikation, das Global Impact-Programm, die Arbeitsplatzausstattung und die Workday Foundation. Bevor sie zu Workday kam, war Ashley Chief Human Resource Officer und Executive Vice President bei Polycom. Vor ihrer Zeit bei Polycom war sie Senior Vice President für Personalwesen, Unternehmenskommunikation sowie Environmental Health und Sicherheit der Sparte Tissue Diagnostics bei F. Hoffmann-La Roche. Außerdem war Ashley Chief Human Resource Officer bei Ventana Medical Systems und Vice President für Personalwesen bei The Home Depot.

Successful health care leaders are treating ailing systems with a healthy dose of innovative solutions. Senn Delaney CEO and President Jim Hart discusses key issues facing health care leaders today, innovative solutions for dealing with them, and provides a series of thought-provoking questions to help you gauge the health of your organization's culture.

Learn how to ensure security while integrating legacy systems in the data-driven evolution of healthcare with a strategic API program.

Adventist Health System was troubled by inconsistent billing practices and disparate systems across seven central billing offices. Find out how they reduced time-to-payment by 17 percent -- bringing days in accounts receivable to an all-time low -- by standardizing processes and improving workflow with RealMed (now known as Availity Revenue Cycle Management).

Healthcare IT is in the midst of a revolution. Far from its leaky-ceiling basement beginnings, healthcare information technology (HIT) is now a strategic business differentiator with a key to the executive washroom. Challenged to innovate new patient and provider application services while maintaining traditional client-server applications, HIT teams are seeking ways to ensure investments in the management and maintenance of traditional systems don’t prevent the delivery of new digital experiences now and into the future. To find out more download this eBook today.

Health systems that implement CRM-based engagement solutions stand to achieve significant strategic gains, from acquiring and retaining patients to supporting more positive clinical outcomes to increasing referrals to member providers and practices. Driven by easy access to rich consumer data and analytic profiling, as well as patient encounter histories, CRM-based engagement centers optimized for healthcare enable health system CSRs to quickly offer personalized responses to consumer or patient inquiries via multiple in- and outbound media, including telephone, email, social, and web.

Health systems gain a competitive edge when they identify the right physicians and target those physicians to develop unsurpassed loyalty. Learn how to cultivate relationships with physicians that lead to an increase in cases being referred, which results in smarter provider engagement, increased margins, optimized network utilization and health system growth. But which doctors? In which service lines? And what kinds of cases? And what touch points? This guide discusses how to reimagine how network development teams work that results in the ability to demonstrate indisputable ROI from network development activity and liaison outreach.