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Published By: CDW     Published Date: Jun 10, 2013
Securing your network requires more than just new hardware and software. It’s abouta change in your organization’s culture to a more security-conscious environment. Your staff needs strong and diverse passwords.
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cdw, external threats, malware, defense, internal threats, security
    
CDW
Published By: BMC Software     Published Date: May 19, 2014
Your people and business can do amazing things when technology runs at its best. The new ITSM experience helps organizations achieve greatness in today’s mobile, social and user-centric reality. Discover a better way for users to access service and support anywhere, anytime. Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas, mobile, social, on demand solutions
    
BMC Software
Published By: Tripp Lite     Published Date: May 17, 2016
While the use of power strips in healthcare and medical facilities is common, the misuse of these devices is also common. Such misuse can result in citations, fines, or even patient injury at your facility. This white paper covers: • Common mistakes in the use of power strips • Ways to avoid making the common mistakes • How to develop and implement a power strip policy to ensure that your facility complies with codes and standards while reducing risk to patients and staff
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compliance, safety, power strip, codes, standards, citations, fines, patient injury, medical facilities, healthcare
    
Tripp Lite
Published By: Paycor     Published Date: Jun 05, 2014
Many healthcare organizations struggle with staffing, tracking certifications, managing turnover and other HR issues. How can you manage it all? This two-page article outlines three top challenges and possible solutions. Reading it will provide you valuable insight into addressing training and certification challenges, approaching staffing shortages and high turnover rates, managing payroll and time-tracking issues, and help your organization focus on providing the best patient care.
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healthcare, management, human resources, payroll, retention, turnover
    
Paycor
Published By: HP     Published Date: Oct 29, 2014
Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues? HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.
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itsm, itil, saas help desk, itil service desk, itil service management, itil change management, itil problem management, hp service anywhere
    
HP
Published By: OnBase by Hyland     Published Date: Jun 10, 2015
Discover how the real savings associated with document capture start when automatically capturing and validating data from your organization’s scanned documents to eliminate costly process steps and free up staff time.
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document capture, data validation, scanning, enterprise content management, ecm
    
OnBase by Hyland
Published By: Cherwell Software     Published Date: Apr 24, 2019
Founded over a century ago for the betterment of society, The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. The prestigious University has produced some of the leading lights in fi elds including law, economics, history and politics, with dozens of Nobel Prize winners and Members of Parliament among its alumni. Today, the LSE is home to more than 10,000 students and 3,300 staff, placing considerable demand on its IT service management team. However, as the university continued to expand in scope and complexity, its support team looked for new solutions to overcome the infl exible and outdated service management tools. Nicos Kyriacou, IMT Service Management Offi cer at LSE, explained: “We had the same tool for over a decade and it was so rigid that we were forced to adapt our working practices around it, rather than vice versa.
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Cherwell Software
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: LogRhythm     Published Date: Aug 08, 2016
Security threats continue to be more sophisticated and advanced with each day, with the majority often going completely undetected. • Organizations are usually scrambling to keep up and implement new security controls to protect themselves, which adds a new layer of complexity. • With the rise of Advanced Persistent Threats (APTs) and insider attacks, it becomes extremely difficult for security staff to detect all the risks. • Many IT and IT Security staff are already stretched thin by keeping track of many different security technologies that already exist.
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security, technology, best practices, information technology
    
LogRhythm
Published By: LogRhythm     Published Date: Jun 19, 2018
SIEM deployments may stall or fail if not implemented with the right scope, use cases, data sources, architecture, expertise or staff size. Security and risk management leaders deploying a SIEM solution should follow this structured approach to ensure a successful implementation.
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siem, gartner, risk, management, implementation
    
LogRhythm
Published By: LogRhythm     Published Date: Jun 19, 2018
As in years past, 2017 was packed with stories of cyber security failure. Between sophisticated attackers, lack of proper security monitoring and controls implementation, and devastating data breaches that may have arisen from these scenarios, it’s easy to see that we still face serious challenges in the security arena, with potentially serious consequences. Why are we continually seeing these issues? Many security professionals readily admit that we don’t have the staff, training and breadth of coverage in our security controls to adequately combat the attackers today. How is this happening when we’re spending so much money and time on cyber security?
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logrhythm, sans, cloudai, ueba
    
LogRhythm
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
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technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
    
8x8 Inc.
Published By: Zebra Technologies     Published Date: Jun 15, 2017
Mobile devices help clinicians improve the quality of patient care and save lives by improving staff communication and collaboration, and by providing instant access to a wealth of mission-critical information — from real-time lab results to a change in a patient’s condition or verification of the “5 rights” of medication administration at the patient bedside. In addition, mobility also helps healthcare organizations comply with important governmental and regulatory safety standards, without tasking an already overburdened nursing staff with additional paperwork. This white paper provides guidance for planning and implementing a clinical mobility solution in today’s healthcare environment, including a five-step roadmap to help key stakeholders identify needs.
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clinical, mobility, strategy, best practices, device, save lives
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Jun 15, 2017
Zebra’s broad range of enterprise-level, healthcare-designed, end-to-end solutions provides a wealth of benefits throughout a healthcare facility, enabling clinicians, staff and administrators to sense, analyze and act in real time. Identity solutions can help improve accuracy and enhance patient safety, deliver greater operational efficiency and caregiver confidence, and improve the patient experience. Mobility solutions help improve staff communication and collaboration with enterprise effectiveness and workflow efficiency. Intelligence solutions offer greater visibility to data on patients, staff, assets and the facility overall for better decision making.
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overview, brochure, zebra, enterprise, healthcare, solutions, mobility
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Jun 15, 2017
Dallas-based Parkland Health & Hospital implemented a Zebra technology solution to create a mobile-enabled workforce at its new state-of-the-art hospital campus. That mobile solution enabled the nursing staff to focus on what’s most important — patient care. The solution gave nurses the ability to communicate in real time, access right-now information and take the right action with that information. Parkland’s leadership was able to track all patient activities from positive patient identification and specimen collection to laboratory specimen tracking and pharmacy medication administration. Additionally, hospital staff communication with voice and secure texting, along with patient alerts and alarms—all help increase patient safety, care and satisfaction.
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parkland health, hospital, system, zebra, mobile
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Jun 15, 2017
Hospitals and other healthcare organizations must contend with a daunting set of challenges when deploying mobile technology. That’s why it’s important to develop a carefully planned mobility strategy. To be successful, your strategy will need strong senior level leadership, commitment, funding and resources. An interdisciplinary team should be gathered— including nursing, physicians, pharmacy, IT, ancillary care, biomedical engineering and finance—to develop a vision for a common technology infrastructure that supports all staff across the organization. This white paper highlights a five-step roadmap for building an effective mobility strategy.
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five-step, roadmap, mobility, strategy, hospital
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: May 02, 2018
By 2022, only 12 percent of warehouse operations will use pen and paper, according to a recent Zebra study. Why are manual processes vanishing? Because automation and connectivity enable the modern warehouse to stay compliant, deliver on time and ensure more overall customer satisfaction, every single time. You can create a more efficient, compliant and profitable warehouse. Learn how with our free eBook, 6 Steps to Flawless Fulfillment. You’ll discover actionable strategies to: Deploy industrial wireless solutions to optimize team productivity and workflow. Improve staff communications and management to maximize on-the-job efficiency and effectiveness. Streamline order picking processes to cut costs and save time. Create advanced inventory and storage capabilities to improve efficiency and accuracy. Upgrade inbound handling operations to process more shipments, more accurately. Turnaround outbound performance to deliver the ‘last mile’ in flawless fulfillment.
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warehouse, operations, zebra, study, automation, customer
    
Zebra Technologies
Published By: Kronos     Published Date: Jul 26, 2017
The use of manual, outdated payroll processes can result in paycheck problems that weaken employee engagement and potentially cause them to quit. Smooth payroll operations support employee engagement initiatives and allow payroll staff to focus on higher-level business goals.
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payroll operations, employee engagement, human resources, business efficiency
    
Kronos
Published By: Anaplan     Published Date: Mar 29, 2018
To support these principles, Anaplan was deliberately crafted as a highly distributed global company that allows for significant resiliency against threats and disasters. All functions within Anaplan are geographically distributed across the globe, reducing risks associated with regional events. The U.S. offices host most of the sales, marketing, and support activities. Staff in the U.K. and Singapore offices provide regional coverage, in addition to backup support.
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anaplan, architecture, security, controls, geographically, regional, global
    
Anaplan
Published By: Infosys     Published Date: May 21, 2018
June 28 is Ukrainian Constitution Day. It is also one of the longer days of the year - and in 2017, for the staff at one multinational corporation, it certainly felt that way. They arrived at work to find computers locked by the Petya ransomware. Would the company grind to a halt? Would they be held to ransom? How could they prevent it from happening again? These were the questions. Infosys was hired to provide the answers.
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ransomware, security, computer, corporation, business, enterprise
    
Infosys
Published By: Ephesoft     Published Date: Apr 04, 2018
All accounting procedures, especially remittance and AR/AP processing, are critical to any organization’s financial well-being. Manual data entry of invoices is an inefficient, expensive, labor intensive and often errorprone process. Slow and mistake-laden document processing lengthens payment cycles, reduces staff productivity, adds late payment penalties and causes missed early payment discounts
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Ephesoft
Published By: Citrix Systems     Published Date: Nov 13, 2018
Whether your organization is going all in on cloud or they have a more conservative approach, the undeniable reality is that workloads are moving to the cloud at warp speed. And with many IT leaders concerned that the complexity of the network hampers their organization's ability to migrate apps to the cloud, it's up to you to transform the network to meet the new demands. Read this e-book to learn how a unified app-delivery strategy can help you: -Increase IT efficiency -Reduce security risks -Free IT staff to focus on more strategic initiatives
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Citrix Systems
Published By: Citrix Systems     Published Date: Feb 14, 2019
"Whether your organization is going all in on cloud or they have a more conservative approach, the undeniable reality is that workloads are moving to the cloud at warp speed. And with many IT leaders concerned that the complexity of the network hampers their organization's ability to migrate apps to the cloud, it's up to you to transform the network to meet the new demands. Read this e-book to learn how a unified app-delivery strategy can help you: - Increase IT efficiency - Reduce security risks - Free IT staff to focus on more strategic initiatives"
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Citrix Systems
Published By: Citrix Systems     Published Date: Jun 04, 2019
Whether your organization is going all in on cloud or they have a more conservative approach, the undeniable reality is that workloads are moving to the cloud at warp speed. And with many IT leaders concerned that the complexity of the network hampers their organization's ability to migrate apps to the cloud, it's up to you to transform the network to meet the new demands. Read this e-book to learn how a unified app-delivery strategy can help you: Increase IT efficiency Reduce security risks Free IT staff to focus on more strategic initiatives
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Citrix Systems
Published By: Riverbed     Published Date: Nov 02, 2016
When apps run efficiently, employees are more likely to use them. The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly. According to Robin Gareiss, president and founder of Nemertes Research, “Companies devote 33% more IT staff to managing IP telephony and 31% more to UC when they don’t use monitoring tools. The tools are instrumental to identifying, isolating, and resolving performance issues—and preventing them from happening again. When apps run efficiently, employees are more likely to use them.” That’s one reason 36% more people actually use UC in large companies that use monitoring tools. Join Robin Gareiss, president and founder, Nemertes Research and David Roberts, director of product management, Riverbed, as they explore the different approaches to monitoring UC—network probes vs endpoint telemetry—and why taking a combined approach hel
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Riverbed
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