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Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
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rpa, roi, digital workforce, customer story
    
Automation Anywhere APAC
Published By: HERE Technologies     Published Date: Jul 11, 2019
Supply chain managers are increasingly leveraging location intelligence and location data to raise visibility throughout their whole logistics process and to optimize their delivery routes. Leveraging this data requires an ever-more-robust technology stack. As supply chain technology stacks become more complex, diverse and defined by legacy system integrations, Application Program Interfaces (APIs) are becoming essential to making stacks scale, allowing supply chain managers to better meet the demands of the new generation of consumers. Innovative location APIs provide supply chain stacks and applications with: Greater agility Contextual intelligence Real-time data implementation Speed Scale Introducing new technology into an organization can sometimes be daunting. As one of the world’s leading location platforms, HERE shares insights and tips to streamline the supply chain technology integration across the whole organization.
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here technologies, supply chain, mapping
    
HERE Technologies
Published By: KPMG     Published Date: Sep 05, 2019
Leveraging procurement bots is the next logical step as organisations look to benefit from advancements in digital capabilities. Like every transformative technology, the implementation of procurement bots, while exciting, is not without challenges. Read this report to discover: • the five steps procurement organisations can take to create a partnership between bots and employees • the key characteristics of organisations doing this successfully • a phased methodology to ensure stakeholder change.
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KPMG
Published By: KPMG     Published Date: Sep 05, 2019
If procurement organisations are to sustain their value to the enterprise, they must pivot to new operating models that embed customer-centricity in their technology, process and people. Read this report to discover: • the four convergence trends driving change and opportunity for procurement organisations • the nine differentiators for customer-centric procurement leaders • how and why you should be leveraging CX procurement technology."
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KPMG
Published By: BillingPlatform     Published Date: Jul 30, 2019
Organization leaders and companies of all sizes are leveraging digital transformation in their industry, market, and business using a myriad of disruptive technologies like connectivity, the Internet of Things, blockchain, business intelligence and big data. CFOs who manage to get in front of these technologies will lead their businesses to greater success. This eBook illustrates how cloud-based billing management offers the quickest path toward this transformation. Download this eBook to explore how the right solution can help you: • Monetize IoT and increase revenue • Launch product innovations quickly • Automate billing to improve customer retention • Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today.
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BillingPlatform
Published By: BillingPlatform     Published Date: Jul 30, 2019
Discover How Cloud-based Billing Delivers Transformation Enterprise leaders and companies of all sizes are leveraging digital transformation through disruptive technologies like the Internet of Things, AI, business intelligence and big data. This eBook demonstrates 5 strategies for leading the charge for change within your business. Discover how to quickly leverage digital transformation in your technology stack and monetize it quickly with cloud-based billing. Download this eBook to explore how the right solution can help you: • Launch product innovations quickly • Monetize IoT and increase revenue • Automate billing to improve customer retention • Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today!
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BillingPlatform
Published By: TIBCO Software     Published Date: Aug 20, 2019
The oil field is being dynamically transformed through the connective power of the Internet, the advancements in remote connected sensors, and the possibilities of machine learning and artificial intelligence (AI). As the quest for hydrocarbons and alternative energy sources extends into deeper and harsher environments, operators, service companies, and asset owners are leveraging technology advancements to ensure their employees are safer, their fields are more productive, and their capital assets are operating at peak efficiency.
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machine learning, predictive analytics, hydrocarbons, oil&gas, cybersecurity, asset efficiency, safety
    
TIBCO Software
Published By: Expert System     Published Date: Aug 07, 2019
Capture business opportunities by leveraging AI solutions to unlock your most valuable data Put AI to work on activities that have an immediate impact on revenue and costs
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Expert System
Published By: Artemis Health     Published Date: Aug 08, 2019
Artemis Health teamed up with Employee Benefit News to research the current “benefits landscape.” We surveyed self-insured employers to find useful trends, interesting stats, and info on what leaders like you are doing to improve their benefits strategy. In this whitepaper, you'll discover: • Regional differences in benefits offerings and priorities • What benefit leaders believe they can accomplish with benefits data analytics • The features and functionality your peers are looking for when they evaluate a data solution
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Artemis Health
Published By: Five9     Published Date: Aug 01, 2019
Today’s organizations compete on customer experience and this trend will define the shape and scope of contact centers well into the next decade. To deliver the level of seamless experiences that customers expect, contact centers will need to harness all the advantages technology can offer – specifically, the cloud – to create an “intelligent cloud contact center” that utilizes machine learning and real-time data analysis. So, step one is to move your contact center to the cloud. ASAP. Once you are operating a cloud contact center, the next step is to start leveraging everything this enables you to do. This is where the “Intelligent Cloud Contact Center” comes into play.”
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Five9
Published By: SAP Concur     Published Date: Aug 07, 2019
"In today's fast-paced business world accounts payable (AP) is so much more than just paying vendor invoices. Accounts payable can be a strategic arm of the business that helps you manage cash flow, save money, and even take advantage of business opportunities. Gaining visibility and automating your accounts payable processes puts you in control of those expenses. Don't know where to start? Our 10-step guide will walk you through step-by-step so you can stop paying invoices and start leveraging accounts payable."
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SAP Concur
Published By: PwC     Published Date: Aug 27, 2019
Six hours a day. According to research, that’s how much of a lawyer’s time, on average, is spent on administrative tasks or new client development (sound familiar?). Fortunately, technology and the data it generates can help you streamline systems and processes — and reveal important insights about your firm. But what tools should you use? How should you implement them? We’ve got the answers. Our guide outlines what you need to know when leveraging technology to reduce admin inefficiencies and, better yet, increase cash flow. You’ll learn how to identify what metrics matter most to your practice: like billable hours, profitability by client and hiring decisions. It also spotlights helpful tools, like PwC’s InsightsOfficer, that turn data into insights, impacting your firm’s performance.
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PwC
Published By: AWS     Published Date: Aug 26, 2019
Empower your developers and drive productivity by leveraging Kubernetes. Carmen Puccio, Principal Solutions Architect, Amazaon Web Services, Inc. Michael Gerstenhaber, Director of Product, Datadog Jon Moter, Senior Principal Engineer, Zendesk
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AWS
Published By: Mcorp Consulting     Published Date: May 12, 2009
Learn how a deep understanding of touchpoints - and the ways they drive customers closer to you (or farther away) - can improve acquisition, retention and loyalty, create better customer experiences, strengthen relationships and boost your bottom line. (Plus 5 steps for leveraging touchpoints to profit from better customer relationships.)
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mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping
    
Mcorp Consulting
Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
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SAP
Published By: HPE APAC     Published Date: Jun 16, 2017
In this report, we’ll look at some of the challenges that smaller organisations face in building and managing IT, along with how some businesses are leveraging a hybrid cloud and on-premise approach, gaining some significant benefits through this approach.
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HPE APAC
Published By: IFS     Published Date: Jan 07, 2019
This eBook analyses the impact of technology on the service industry, outlining ways in which field service software can better deliver on customer expectations. Download it to discover: - Research into the impact of digital transformation in the service industry - What technology will disrupt field service and how to respond - How to assess what the next best steps are for your business
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IFS
Published By: Entrust Datacard     Published Date: Oct 24, 2016
Every enterprise is aware of the need for digital transformation. A 2015 study conducted by KPMG found that their top four concerns moving forward were: (1) new entrants disrupting existing business models; (2) the ability to keep current with technology; (3) competitors leveraging digital business models to take share; and (4) products and services remaining relevant as the digital future unfolds.
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Entrust Datacard
Published By: Entrust Datacard     Published Date: Mar 20, 2017
As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit
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Entrust Datacard
Published By: Hewlett Packard Enterprise     Published Date: Jul 29, 2019
Learn how Small and mid-sized businesses (SMBs) that are leveraging Hybrid Cloud are seeing several critical benefits. Based on new Aberdeen research, these gains and benefits are even more vital for today’s organizations. With hybrid cloud, your SMB can reduce downtime, cost and risk while increasing flexibility and scalability.
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Hewlett Packard Enterprise
Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
Tags : 
    
Automation Anywhere APAC
Published By: Hitachi Vantara     Published Date: Mar 08, 2019
With IT under increasing pressure to deliver on availability service levels and make a positive impact on the business, having a robust, efficient, and reliable modern data protection strategy is a must. Making the right IT investments can be instrumental in moving the needle, and leveraging the right tools and technology can make a substantial impact.
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Hitachi Vantara
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
With a hybrid IT approach, small and midsized businesses can leverage the greater control, faster access, and increased security that comes with on-premise, while taking advantage of the increased agility, reduced costs, and better flexibility that the cloud offers. In this report we’ll look at some of the challenges that smaller organizations face in building and managing IT, along with how some businesses are leveraging a hybrid cloud and on premise approach, gaining some significant benefits through this approach.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
It seems strange to think that just a few years ago, the IT department was considered a supplier to the organization. Today, IT leaders are at the forefront of their companies’ march into the digital age. Technology is now recognized as a key enabler for achieving strategic business goals, including revenue growth, market expansion, and customer satisfaction; and IT leaders have risen to the challenge of simultaneously running the organization while identifying and leveraging innovative solutions that can drive growth.
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it leaders, business goals, innovative solutions, customer satisfaction, infrastructure improvement
    
Hewlett Packard Enterprise
Published By: Sage     Published Date: Nov 26, 2018
In our latest survey report, we explore the growth challenges facing businesses and HR leaders in a rapidly changing landscape. We surveyed over 500 HR leaders in leading organizations to explore their views around these challenges, and to find out how they are supporting people and leveraging people data to help them achieve their growth goals. Read our report to learn more and discover what you can do to become a People Company.
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Sage
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