maturity

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Published By: Oracle     Published Date: Jun 20, 2016
In this report Forrester Consulting evaluates the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. The report explores the range of maturity among enterprises that are making this shift to test the hypothesis that companies that leverage cloud commerce intelligently using best practices experience increased business success.
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mobile devices, ecommerce, best practices, productivity
    
Oracle
Published By: ServiceSource     Published Date: Sep 15, 2015
Companies that take a more sophisticated approach to customer success, revenue retention and revenue growth after the initial sale earn 46 percent more revenue compared to their less sophisticated peers, according to a global study conducted in 2015 across software, hardware, SaaS and life sciences companies. The study highlights the urgent need for companies to consider the full range of customer success and revenue growth activities after the initial sale—collectively called the “revenue lifecycle”—which includes onboarding, adoption, upselling/cross-selling, retention and renewal. The study shows that a company that improves people, processes, technology, data and KPIs in the revenue lifecycle can expect to improve renewal rates by more than 31 points.
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ServiceSource
Published By: SumTotal, a Skillsoft Company     Published Date: Jun 24, 2016
The Skillsoft Learning and Talent Maturity Framework™ is designed to help organizations chart a path to actualize a self-developing organization reality. The framework is based on observations of more than 6,700 organizations with 45 million employees. By taking the complimentary diagnostic, organizations can gauge their current maturity level across nine indicators. At the end of the diagnostic, respondents will receive a report with their current maturity results, as well as prescriptions for advancing to the next stage. As more HR teams resolve to leverage the insights of forward-looking practices and initiate action toward progress, the field itself will become a more indispensable partner to the business. It’s an exhilarating opportunity that simply must be seized.
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best practices, business optimization, business management, organization, talent management
    
SumTotal, a Skillsoft Company
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
You know what you need to do—provide personalized service anytime, anywhere, on any device. You know why you need to do it—a 10 percent increase in your customer experience score can translate into an additional $1B in revenue! The issue is, “How to get from where you are today, to where you need to be?” That’s where Oracle’s Roadmap to Modern Customer Service (RTM) can help. The RTM framework enables you to determine your current stage of customer service maturity and map out your steps for getting to the next level. To help get you started, here is a brief overview of the three stages of customer service maturity.
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oracle, service cloud, customer service, customer engagement
    
Oracle Service Cloud
Published By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
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trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm, michele goetz, information maturity
    
Trillium Software
Published By: Trillium Software     Published Date: May 19, 2011
By implementing the six pillars of data quality optimization, your organization can incrementally improve the quality of the data that drives all your operations.
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trillium software, data quality management, iqm, information quality management, quality maturity model, enterprise data management, edm, data storage requirements, digital universe, data hygiene best practices, data standards, data monitoring
    
Trillium Software
Published By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
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trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm, michele goetz, information maturity
    
Trillium Software
Published By: EMA Analyst Research     Published Date: Jun 07, 2016
By viewing this on-demand webinar, you will also discover: • How organizations view their big data initiatives and how they compare with their actual implementation maturity. • Are data lakes becoming a brackish data swamp or a reliable location for data management practices? • How organizations are continuing the trend of implementing the EMA Hybrid Data Ecosystem in association with their big data initiatives.
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EMA Analyst Research
Published By: IBM     Published Date: Sep 10, 2009
In today's business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton - an IT advisory firm that specializes in issues of IT-business alignment
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the new face of it service management, ibm, aligning business, neil ward-dutton, it architecture, integration, management, organisation and culture, soa, itsm, itil
    
IBM
Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management, hp service management
    
HP Service Management
Published By: LANDesk     Published Date: Jun 02, 2009
A proven framework for delivering business alignment and implementing best practices for IT service management.
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landesk, avocent, itsm, it business management, itbm, maturity model, service management, cobit, capability maturity model integration, cmmi, cmdb, kpi, sla
    
LANDesk
Published By: LANDesk     Published Date: Jan 12, 2009
The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service Management (ITSM).
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avocent, itsm, it service management, itil, it infrastructure library, green it, business management, maturity model, best practices, crm, customer relationship management, crm tools, sla
    
LANDesk
Published By: LANDesk     Published Date: Aug 26, 2009
Service management solutions have the potential to return very significant hard-currency ROI. Successful implementations dramatically improve decision accuracy, enhance productivity, increase operating efficiency and reduce operational risk by providing comprehensive context for a wide range of management decisions.
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avocent, itsm, it service management, itil, integration, sla, it infrastructure library, green it, business management, maturity model, best practices, crm, customer relationship management, crm tools, sla
    
LANDesk
Published By: PC Mall     Published Date: Mar 27, 2012
BPM is a discipline and a methodological approach, which changes IT's conversation with the business to an interactive, continuously iterative approach to building solutions. BPM is now at the stage of maturity where it can be a tool for enterprise.
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bpm, maturity, methodology, method, businsess procses management, building, business, interactive
    
PC Mall
Published By: SAS     Published Date: Apr 25, 2017
Reacting to our customer’s “moments of truth” will require unique, personalized responses in real time that transcend traditional marketing and span channels and devices. This is more than marketing maturity: it’s the new marketing imperative.
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SAS
Published By: TeamQuest     Published Date: Aug 21, 2012
The recent adoption of virtualization technologies lowers the amount of hardware required and reduces power consumption to some extent. But it also raises management complexity since there is no longer a permanent and exclusive relationship between physical resources and the software that runs on it. If you then choose to implement a Service Oriented Architecture (SOA) on top of that, the increase in complexity multiplies.
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teamquest, capacity management. maturity model
    
TeamQuest
Published By: TeamQuest     Published Date: Aug 21, 2012
Take this 15-question assessment to identify the maturity level at which your IT organization is currently operating. Have your colleagues complete it, too, so you can compare answers and results. It makes for some productive discussions!
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teamquest, assessment, capacity management
    
TeamQuest
Published By: TeamQuest     Published Date: Sep 06, 2012
Your answers to these 15 questions will give you a good indication of the maturity level at which your IT organization is currently operating.
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capacity planning, teamquest, information technology
    
TeamQuest
Published By: Esker     Published Date: Jan 06, 2014
How to increase profit and productivity via Accounts Payable Automation in an ERP environment
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esker, accounts payable, erp, productivity, automation solution, erp applications, business landscape, internal processes, automation, ap operations, level of maturity, modernization, manual vendor, invoice processing, ap challenges, albemarle, regulatory compliance
    
Esker
Published By: Esker     Published Date: Jan 06, 2014
How Adding AP Workflow Automation to Vendor Invoice Processing Can Make Your AP Operation Best-in-Class
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esker, accounts payable, erp systems, end-to-end automation, productivity, automation solution, erp applications, business landscape, internal processes, automation, ap operations, level of maturity, modernization, manual vendor, invoice processing, ap challenges, albemarle, regulatory compliance
    
Esker
Published By: Esker     Published Date: Jan 06, 2014
Manual processing of vendor invoices presents a roadblock to the success of your accounts payable (AP) department and overall business objectives. As you look to automation to get your company on the right track, consider this guidebook your map along the 7-step path to AP automation success.
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esker, accounts payable, erp, productivity, automation solution, erp environment, business landscape, internal processes, automation, ap operations, level of maturity, modernization, manual vendor, invoice processing, ap challenges, regulatory compliance, procure-to-pay cycle, manual to touchless
    
Esker
Published By: Urban Airship     Published Date: Apr 17, 2014
Are you ahead or behind in mobile? How does your business compare to other brands, and to your industry? The Mobile Maturity Benchmarks Report answers these questions with a comprehensive survey of 500 mobile executives, marketers and developers across eight industries.
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urban airship, mobile, mobile marketing, app, mobile app, app platform, mobile maturity, benchmarking, mobile strategy, mobile marketing, audience segmentation
    
Urban Airship
Published By: Adobe     Published Date: Apr 17, 2014
Discover new opportunities for maturing your data practices—and building your business results. You’ll learn how to move beyond mere web analytics to build a more comprehensive marketing analytics approach that includes mobile, social, and offline channels. And you’ll see how your current analytics capabilities compare to those of similar organizations and where you have opportunities for improvement.
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adobe, analytics, marketing, data collection, data automation, marketing automation, web analytics, marketing analytics, data exploration, automation technology, data practices, marketing solutions, emerging marketing, social media
    
Adobe
Published By: CDW     Published Date: Jun 14, 2016
For most organizations, the question of whether to deploy mobile computing has long since given way to the question of how. And many are only in the early stages of mobility maturity. An expertly conceived strategy is necessary to achieve the innovation that mobility can provide.
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mobile management, mobile devices, enterprise management, mobile device management, best practices, business optimization, productivity
    
CDW
Published By: Adobe     Published Date: Sep 04, 2014
The rapid growth of mobile impacts all facets of your business. Econsultancy surveyed 600 client-side and agency marketers to provide data and insights in their Quarterly Digital Intelligence Briefing: Finding the Path to Mobile Maturity report, giving marketers a benchmark to judge their own mobile activities.
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mobile impacts, mobile insight, mobile trends, mobile activities, emerging marketing
    
Adobe
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