maturity

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Published By: Oracle Social Cloud     Published Date: Jan 14, 2015
When it comes to social media marketing, there is perhaps no other topic that is discussed more than determining and reporting return on investment, or ROI. This white paper sets out to make the case that ROI determination can be approached in a unified, structured and straightforward way. It also lays out a framework for expanding the definition of ROI and increasing organizational maturity for measurement and monetization. Finally, it dispels some of the myths around ROI and seeks to show the relationship between social KPIs organizations may be collecting today and how to align them with broader organizational and business-oriented goals and objectives.
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social roi, facebook, social listening, social marketing, customer experience, digital, cmo, social business, socially enabled enterprise, marketing cloud, crm, data, social media, internet marketing
    
Oracle Social Cloud
Published By: Adobe     Published Date: Jan 12, 2015
Download our Field guide to marketing analytics to identify the defining characteristics of mature marketing analytics practices and to learn how your program can join their ranks. You’ll discover four steps to analytics maturity, from benchmarking your current performance to creating a long-term competitive advantage. And you’ll learn how the right marketing analytics can transform your business results.
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adobe, digital, marketing, analytics, benchmarks, competitive, advantage, personalize, experience, customer, channel, mobile, social, search, brand, experience, resources, technology, goals, playbook
    
Adobe
Published By: Adobe     Published Date: Oct 25, 2017
Outdated, manual services aren’t just frustrating for citizens, they slow government processes down and increase costs. The Governing Institute recently analyzed how well state governments deliver digital experiences for citizens, employees, and businesses. Read Delivering on the Digital Experiences that Drive Efficiency to learn: • How digital experiences measure up in all 50 states • About our new customer experience maturity model for state governments • Best practices for improving digital processes in your own state
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customer experience, digital government, digital maturity, customer-centric, customer engagement
    
Adobe
Published By: IBM     Published Date: Nov 11, 2015
Discover how proficient your Media & Entertainment organization is at using advanced analytics to deliver differentiated customer experiences.
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ibm, media, entertainment, assessment, analytics, maturity, search marketing, internet marketing, crm & customer care, marketing research
    
IBM
Published By: IBM     Published Date: Jan 07, 2016
In this study, we set to explore, with the help of ISMG, how enterprises view mobile security risks, what capabilities they are currently deploying vis-a`-vis the four pillars of the framework and what their short-to- medium-term plans are to extend these capabilities.
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ibm, security, maturity, mobile, wireless
    
IBM
Published By: IBM     Published Date: Apr 04, 2016
In this study, we set to explore, with the help of ISMG, how enterprises view mobile security risks, what capabilities they are currently deploying vis-a`-vis the four pillars of the framework and what their short-to- medium-term plans are to extend these capabilities.
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ibm, mobile security, mobile security maturity, ismg
    
IBM
Published By: IBM     Published Date: Sep 30, 2016
The 2015 C-Suite Cybersecurity Study "Securing the C-Suite - Cybersecurity Perspectives from the Boardroom and C-Suite". IBM conducted a survey of over 700 C-Suite executives - excluding the CISO - from 28 countries, across 18 industries - to understand any patterns, as well as any differing or aligning attitudes on cybersecurity. 60 percent of respondents are located in mature markets and 40 percent from emerging markets. Participants spanned traditional C-Suite roles, from CEOs and Board members to CFOs, Chief Risk Officers, CMOs, COOs, CHROs, Chief Compliance Officers and Legal Counsel. This report will cover: C-Suite views of the risks and actors - Is the C-Suite view versus reality aligned? IT and business alignment and collaboration - Who's engaged and who's not? The tone from the top on external collaboration and sharing of incident information. Characteristics of more "Cyber-Secure" companies based on C-Suite responses to what their organization has accomplished
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ibm, security, maturity, c suite, cybersecurity
    
IBM
Published By: IBM     Published Date: Sep 30, 2016
Managed security services is a mature market with offerings from established service providers. This Magic Quadrant presents enterprise buyers with advice on selecting MSS providers to support global service requirements. publish date: December 2015
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ibm, security, maturity, gartner, magic quadrant, managed security services
    
IBM
Published By: IAG Consulting     Published Date: Aug 17, 2007
The later in the system development life-cycle that major errors are discovered the more expensive it is to fix them. But the earliest stages of the systems development lifecycle (SDLC) are most often the least consistently executed. This paper describes a methodology that brings the early stages of the SDLC up to a high level of maturity: consistent, proven, and optimized for success. 
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systems development, system development, sdlc, business requirements, project planning, erp, enterprise resource planning, project management, iag, iag consulting, digital mosaic
    
IAG Consulting
Published By: IAG Consulting     Published Date: Apr 16, 2010
Nearly three out of every four companies have low requirements maturity and achieve the business objectives of their projects only 54% of the time. Low requirements maturity undermines every major measure of development efficiency and simply leads to poor project results.
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iag, project management, project management, maturity, consulting
    
IAG Consulting
Published By: IAG Consulting     Published Date: Aug 09, 2010
Great requirements are free! Everybody understands that requirements are important, but most do not internalize that fact and take action. In this fast-paced 8 minute video microcast you will find out that great requirements definition and management can dramatically reduce the cost of projects while greatly increasing the likelihood of success.
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iag, project management, project management, maturity, consulting, executive summary
    
IAG Consulting
Published By: IAG Consulting     Published Date: Aug 24, 2010
Requirements excellence cannot be achieved without first understanding the critical capabilities of requirements maturity, and recognizing your organizations strengths and weaknesses. In order to develop a focused plan of attack, it is necessary to assess your requirements practice in each of six areas: process, technology, staff competency, organization, techniques, and deliverables. You will then be armed with the information you need to identify key improvement opportunities, recognize organizational strengths, and form concrete goals for action.
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iag, project management, project management, maturity, consulting, model
    
IAG Consulting
Published By: IAG Consulting     Published Date: Aug 24, 2010
Requirements quality is tangible. It is possible to look at the specific characteristics of requirements documentation and determine if it is sufficiently clear, accurate and complete to lead to a successful project. Since flawed requirements trigger about 70% of all project failures,1 this paper will present some hard and fast rules for looking at requirements documents, in any format, and being able to determine if they are reasonably well constructed. It will outline the key points to look for in a requirements document, and why this can save a company hundreds of thousands of dollars. Finally, it will offer five straightforward questions to address when evaluating requirements quality. The paper is not intended to be a full audit of requirements, but rather act as a guide and checklist for evaluation.
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iag, project management, project management, maturity, consulting, business requirements
    
IAG Consulting
Published By: IAG Consulting     Published Date: Aug 24, 2010
If your organization is not predictably successful in technology projects, there is likely an issue in requirements. CIO?s must take action and own requirements maturity improvement. CIOs are in the best position to sell requirements maturity improvement to the organization and can greatly help the process by effectively communicating required actions, and ensuring a suitable resources allocation. There are 6 things your CIO needs to know to help him/her in their role of requirements change advocate.
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iag, project management, project management, maturity, consulting, cio, maturity
    
IAG Consulting
Published By: HP Virtualization     Published Date: Mar 22, 2010
This IDC White Paper presents a detailed analysis of the value proposition associated with moving across different virtualization adoption maturity levels. The following figures and tables compare business value accruing from the move from an unvirtualized environment to a virtualized environment or from a basic virtualization scenario to an advanced virtualization scenario.
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virtualization, integrated solutions
    
HP Virtualization
Published By: IBM     Published Date: Apr 10, 2013
This white paper outlines some of the major factors affecting inventory and supply chain management, and covers practices and capabilities that distinguish the most successful approaches to this complex process. You'll learn the factors to consider as you evaluate the maturity of your organization's supply chain and inventory management processes as well as recommendations for incremental improvements that can enable you to cost-effectively upgrade your inventory management system, one step at a time.
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predictive, inventory, management, inventory, supply, complex, cost-effective, inventory, supply
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
The IBM Business Continuity Index rates the performance and maturity of business continuity programs. Organizations all over the world completed the survey. In this white paper, learn statistics about the global state of business continuity and where your business may sit on a scale from exposed to mature.
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ibm, business continuity, business exposure, business maturity, exposure and maturity, global state, global exposure
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
With 2.5 billion employee-owned mobile devices in the workplace today, enterprises are struggling to capture the business benefits while bracing their IT infrastructure against data breaches and a deluge of mobile traffic. A new study reveals that the most mobile-savvy organizations are employing specific best practices, including mobile planning, integration, optimization and management to achieve mobile infrastructure maturity.
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mobiles, mobile technology, technology leaders, ibm, global it, it leaders, mobility, wireless, business benefits, mobile traffic, gaining traffic, employing practices, mobile infrastructure, infrastructure maturity, mobile devices, data breach, enterprises
    
IBM
Published By: IBM     Published Date: Mar 20, 2014
This analyst report provides guidelines for how to plan an effective Enterprise Asset Management strategy, including maturity levels, processes, and technologies in context of IT Asset Management advances. The paper was developed by Enterprise Management Associates - an IT Analyst firm.
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ibm, enterprise assets, it assets, data management, it management, enterprise asset management, ema, it organization, ibm maximo, asset management, ibm smartcloud, control desk, eam foundation, itam, ema perspective
    
IBM
Published By: Cisco     Published Date: Dec 21, 2016
This study showed that as companies adopt cloud strategies for sourcing and building IT services, they are both expecting and achieving significant gains in business key performance indicators (KPIs) including revenue growth, strategic IT budget allocation, IT costs, quicker time to provision, and increased ability to meet SLAs. Further, our study showed that as businesses increased their orientation to cloud, these KPI benefits accelerated. IDC has identified five stages of cloud maturity: ad hoc, opportunistic, repeatable, managed, and optimized (in increasing maturity), and while there are immediate benefits from moving even from ad hoc to opportunistic, the benefits accrue and grow as you move up the adoption curve. Organizations studied are realizing $1.6 million in additional revenue and $1.2 million in reduced costs per cloud application.
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Cisco
Published By: Telerik     Published Date: May 31, 2016
Digital Business Transformation (DBT) is a focus of organizations ranging from small, non-profit associations to multi-billion dollar healthcare systems. The primary areas of DBT include moving from brick and mortar to online transactions, automation over human interactions and gaining immediate insight into activities to drive instant and constant improvement. At the forefront of DBT is Digital Marketing. Marketing’s primary job of gaining mindshare and communicating the right messages along each customer’s individual journey— from prospect to repeat buyer and brand advocate— lends itself to the digital medium. Marketing’s mission of continuous customer engagement depends on the ability to change strategies and tactics as needed.
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telerik, marketing, digital marketing, technology platform, crm & customer care
    
Telerik
Published By: IBM     Published Date: Oct 14, 2014
This white paper, based on original IBM research with analysis by IDC, offers a Mobile Infrastructure Maturity Model and documents the best practices and characteristics of organizations that are leaders.
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mobile technology, it strategies, mobile infrastructure
    
IBM
Published By: Cisco     Published Date: Nov 17, 2015
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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ovum, cisco, white paper, cloud contact center, contact center solution, cloud technology
    
Cisco
Published By: Cisco     Published Date: Dec 28, 2015
Cloud adoption is an expanding part of IT organizations’ strategies, and IT architects are growing more sophisticated in how they think about cloud; however, as of early 2015, relatively few organizations have truly advanced levels of cloud maturity. In IDC’s recent worldwide CloudView Survey, we discovered that nearly 60% of organizations are currently using or planning to implement some form of cloud — whether for a single project or their portfolio, for test/development environments, or to run mission-critical applications 24 x 7 — but only 25% have reached the level that IDC would call “mature”— that is, building repeatable, managed, or optimized cloud strategies. There is significant room for improvement.
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cisco, cloud adoption, public cloud, private cloud, productivity, idc, cloudview survey
    
Cisco
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