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Published By: Oracle     Published Date: Apr 05, 2013
Competition is fierce in today's economy and customers know this. They can easily search the Internet to find companies that sell similar products or services at competitive prices. That's why organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life.
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customer experience, internet, leverages, oracle
    
Oracle
Published By: Cymfony     Published Date: Jul 11, 2007
This new study by Harvard's Berkman Center for Internet & Society analyzed corporate attacks against leading companies like Wal-Mart, McDonald’s, AOL, Genzyme and Lufthansa. This study establishes three profiles of corporate attacks and examines the unique behavior patterns and personal motivations behind each.
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collaboration, customer behavior, customer service, online behavior, criticism, crm, customer relationship, customer satisfaction
    
Cymfony
Published By: Schneider Electric     Published Date: Feb 12, 2018
Use of cloud computing by enterprise companiesis growing rapidly. A greater dependence on cloud-based applications means businesses must rethink the level of redundancy of the physical infrastructure equipment (power, cooling, networking) remaining on-premise, at the “Edge”. In this paper, we describe and critique the common physical infrastructure practices seen today, propose a method of analyzing the resiliency needed, and discuss best practices that will ensure employees remain connected to their business critical applications.
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Schneider Electric
Published By: Quocirca     Published Date: Apr 09, 2008
Today, many organizations are increasingly reliant on software application development to deliver them competitive edge. Simultaneously, they are progressively opening up their computer networks to business partners, customers and suppliers and making use of next-generation programming languages and computing techniques to provide a richer experience for these users. However, hackers are refocusing their attention on the vulnerabilities and flaws contained in those applications.
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quocirca, application security
    
Quocirca
Published By: NetIQ Corporation     Published Date: Nov 18, 2006
This white paper is a must read for those involved in the process of log management for legal use. You'll examine the admissibility of log data in court cases; maintaining the authenticity of log data; and how log data can be attacked and stand up to scrutiny. And, learn legal terms like Hearsay, Best Evident Rules, etc.
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log file, data protection, log management, legal log, log data, log law, authenticated log, netiq
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Nov 18, 2006
Mandatory compliance requirements often vary or conflict. Discover the major issues and appropriate actions organizations must take today to protect the privacy of information and meet legal and contractual requirements.
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compliance, privacy, pci, hipaa compliance, consumer privacy, customer privacy, data protection, database security
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Jan 29, 2007
This white paper identifies what is required for a comprehensive and integrated security management solution and examines the difference between SEM, SIM and SIEM and the challenges of enterprise level security monitoring.
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security management, event management, network security, monitoring, network security, enterprise level security, enterprise security, netiq
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Apr 05, 2007
Learn why organizations need to limit IT administrator power to ensure operational integrity and assure compliance and how to implement robust change control processes and tools with this white paper.
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insider threat, network security, it administrator, comply with regulations, it infrastructure, compliance, change management, it management
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Sep 04, 2007
Learn about the key challenges of PCI DSS v1.1 and how NetIQ Security Management, Configuration Control and Enterprise Administration solutions can help you demonstrate PCI compliance.
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pci, pci dss, compliance, credit card, payment card, pci compliance, customer privacy, privacy
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Sep 04, 2007
Learn how Secure Configuration Manager can help with compliance requirements in the IT controls areas of entitlement reporting & segregation of duties. Discover how to make your compliance program more sustainable & repeatable, while gaining visibility into sources of vulnerability & risk exposure.
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compliance, netiq, net iq, policy management, configuration management, unix, risk management, change management
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Sep 04, 2007
Learn how to meet regulatory requirements for system change and user activity monitoring with NetIQ Change Guardian for Windows, without the need for performance-hindering native auditing.
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pci, pci dss, data protection, compliance, netiq, net iq, change management, monitoring
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Sep 04, 2007
Discover how NetIQ Security Manager can help your organization comply with the log collection and analysis requirements within recent regulations and standards.
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security management, monitoring, compliance, log management, logging, event management, hipaa, hipaa compliance
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Nov 27, 2007
Learn how to successfully extend your deployment of Group Policy to your servers by implementing end-to-end management of this pervasive technology, including advanced offline management and real-time monitoring of authorized and unauthorized changes.
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group policy, policy management, security management, servers, server management, netiq, net iq
    
NetIQ Corporation
Published By: NetIQ Corporation     Published Date: Nov 27, 2007
Learn how delegating administrative privileges can aid in improving administrative productivity, system availability and security, while satisfying the demands of auditors.  Read this new white paper from NetIQ today.
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access control, security, audit, auditor, auditing, change management, net iq, netiq
    
NetIQ Corporation
Published By: MessageLabs     Published Date: Jan 13, 2009
New spamming techniques are upon us -  419 spam, botnets, CAPTCHA cracking – what’s next from the 'bad guys'? Spam remains the biggest email-born threat to businesses. Learn how to protect your business.  FREE Whitepaper (PDF/40KB)
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messagelabs, secure network, block spam, spamming techniques, spam, business threat
    
MessageLabs
Published By: Clarus Systems     Published Date: Mar 18, 2008
Enterprise networks are going through massive change, and the convergence of voice and data including Communication deployments, upgrades, transformations and ongoing management remain a top priority. According industry analysts at Aberdeen Group, 61% are planning for Communications in the next two years. In order to get the most from their Unified Communications investment at the time of deployment and beyond, enterprises must leverage both active testing and configuration analysis techniques to certify and validate that environments are configured as designed.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Likewise Software     Published Date: Oct 07, 2008
This document describes how Likewise and Microsoft Active Directory can foster compliance with the Payment Card Industry Data Security Standard, a set of requirements for businesses that process payment card information. Developed by Visa, American Express, Discover Financial Services, and other members of the PCI Security Standards Council, the standard sets forth policies, procedures, and practices to protect customer account data. The standard includes specific requirements for strictly controlling access to customer data, authenticating business users, monitoring access, maintaining a secure network, and auditing system resources. Likewise integrates Linux, Unix, and Mac OS X workstations and servers into Active Directory, providing the basis to assign each user a unique ID for authentication, authorization, monitoring, and tracking. Likewise also provides group policies for non-Windows computers so that their security settings and other configurations can be centrally managed in the same way as Windows computers.
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likewise, pci data security, linux, unix, mac os x, windows
    
Likewise Software
Published By: Likewise Software     Published Date: Oct 07, 2008
This paper begins by exploring why SOX compliance continues to be so difficult when it is treated as an annual project rather than a continuous process. Then the paper discusses how Likewise Enterprise can help your company make the shift to continuous compliance for identity and access management in a mixed network. Likewise joins Linux, Unix, and Mac OS X computers to Active Directory, providing the basis to assign each user a unique ID for authentication, authorization, and monitoring. Likewise also includes group policies for non-Windows computers so that you can centrally manage their security settings in the same way as Windows computers.
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likewise, risk, compliance, sox
    
Likewise Software
Published By: Ping Identity     Published Date: May 05, 2009
Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing web Services has been a challenge until recently, as typical Web authentication and authorization techniques employed browser-to-server architectures (not program-to-program). This resulted in user identity ending at the Web Application Server, forcing the Web Services Provider to trust blindly that the Web Services Requester had established identity and trust with the end user.
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pingidentity, sso, standards-based, web 2.0, identity enabled, browser-to-server, soap, saml
    
Ping Identity
Published By: Mobixell Networks     Published Date: Nov 23, 2010
Network Aware Optimisation - a unique perspective on mobile data network congestion
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mobile network operators, mobile data network optimisation, traffic management, wireless operators
    
Mobixell Networks
Published By: NetIQ     Published Date: Jan 12, 2011
This white paper discusses the growing demand for IT security auditing and why current approaches-manual procedures, scripts, and network vulnerability scanners- fail.
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netiq, automating it security, audit, compliance, data protection, network vulnerability, secure configuration manager tool, automation
    
NetIQ
Published By: NetIQ     Published Date: Jan 13, 2011
This white paper describes how to close this "compliance gap," emphasizing the complementary relationship between SIEM and database activity monitoring technologies, which, taken together, provide a comprehensive view for organizations and auditors to keep data more secure while continuing to address compliance requirements.
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netiq, database activity monitoring, siem, compliance, audit, operating system, enterprise software, security
    
NetIQ
Published By: NetIQ     Published Date: Jan 13, 2011
This white paper discusses the value of achieving security process maturity, which requires an evolutionary shift-from simply reacting to security threats to creating mature, automated security processes.
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netiq, automation, security processes, threats, configuration assessment, roi, compliance, automated process
    
NetIQ
Published By: NetIQ     Published Date: Jul 21, 2011
Expansion into different markets can be difficult. Read this success story about how NetIQ Directory and Resource Administrator powered NRG Energy and find out what NetIQ can do for you and your business.
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netiq, nrg, nrg energy, pci compliance, file integrity monitoring, fim, report on compliance, roc
    
NetIQ
Published By: Sage     Published Date: Aug 19, 2014
Social media is making a huge impact on the way we use the Internet, communicate with friends and family, network with business colleagues, gather information, and make decisions. In business, social media can provide unique opportunities to promote products and services, find and recruit talented employees, and deliver an interactive customer experience. But there are also risks, such as the potential to damage the company’s reputation and brand, lose intellectual property, or invite lawsuits by employees, job applicants, or customers. From an HR perspective, it can be hard to tell if social media is your friend or your foe. This white paper discusses how HR can use social media and how it can go wrong.
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sage, social media, human resources, recruit, risk, intellectual property
    
Sage
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