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Published By: Hitachi Vantara     Published Date: Mar 08, 2019
In a perfect world, downtime would be a thing of the past, however, as organizations continue their digital transformation journeys, more data assets are being created—generating, in turn, higher availability demands. Delivering on availability service levels is not just a technical responsibility, but also a business imperative extending well beyond IT. The consequences of failing to meet service levels can be dire and costly. Read this white paper to learn how the right tools can minimize downtime.
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Hitachi Vantara
Published By: Sage People     Published Date: Jan 04, 2019
The General Data Protection Regulation (GDPR) is the new legal framework that will come into effect on the 25th of May 2018 in the European Union. EU regulations have direct effect in all EU member states, meaning the GDPR replaces the current Data Protection Directive and applies to all EU member states. The GDPR’s focus is the protection of personal data. In fact, GDPR is one of the biggest shakeups ever seen affecting how data relating to an individual should be handled—and it affects not just companies but any individual, corporation, public authority, agency or other body that processes the personal data of individuals based in the EU. As gatekeepers and processors of personal data, HR and People teams have a crucial role to play in preparing for this step change. The rules on how data is kept and used will become much more stringent, and it’s vital that HR and People teams become more transparent, communicating to employees exactly how their data is processed. In a world wh
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Sage People
Published By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
Many businesses are adopting a multi-cloud infrastructure. However, managing data and communication between multiple cloud environments is often challenging and complex. Therefore, companies often try to find a technical partner that can help them. Companies with on-premise data centers need some type of interconnect to access their products and services hosted on the cloud. The traditional Virtual Private Network (VPN) connection method usually can’t meet enterprise speed,stability, security, and compliance requirements.This whitepaper describes the challenges that companies face when building dedicated connections between different cloud environments and how Alibaba Cloud’s Express Connect is the perfect solution for them
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data center, cloud computing, networking, security, china, global expansion
    
Alibaba Cloud SEA
Published By: Zendesk     Published Date: Jan 04, 2019
Não importa qual o tipo ou o horário de operação da sua empresa: sua porta está sempre aberta. Atualmente, os clientes fazem perguntas a qualquer hora do dia ou da noite e esperam ser respondidos (desde que não demore muito). Isso representa um desafio para a maioria das empresas: como antecipar os canais que o cliente vai querer ou dos quais vai precisar? E como determinar se esses canais serão eficientes para a sua organização? A resposta simples é: sim, você precisa. E este guia vai explorar exatamente isso. Os clientes querem entrar em contato com as empresas de várias formas e esperam que cada interação com a marca seja consistente com as conversas que teve antes e as que terá depois. Aprenda como com a solução omnichannel do Zendesk.
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Zendesk
Published By: Zendesk     Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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Zendesk
Published By: Red Hat     Published Date: Feb 22, 2019
Linux ist mittlerweile das Standard-Betriebssystem für Cloud-Infrastrukturen sowie die bevorzugte Bereitstellungs-Software für moderne Anwendungen. Dies ist nicht zuletzt auf seine Eigenschaft als zuverlässige Umgebung mit höchster Skalierung und Sicherheit sowie umfassendem Anwendungs-Support zurückzuführen. Neben seiner beeindruckenden Reputation bietet Red Hat Enterprise Linux eine rundum unterstützte und extrem robuste Enterprise-Umgebung, die einen kosteneffizienteren Betrieb, eine höhere Zuverlässigkeit und Verfügbarkeit sowie eine bessere Skalierbarkeit gewährleistet. Dies wiederum bedeutet einen besseren ROI für unsere Enterprise-Kunden.
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Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
En este informe de analistas de IDC, descubrirá el desafío que supone para los clientes el hecho de encontrar el equilibrio entre la inversión en los centros de datos existentes y la adopción de técnicas de implementación y desarrollo de las nuevas tecnologías. IDC también analiza cómo, mediante la estandarización y la modernización, las empresas pueden optimizar sus operaciones, experimentar mejoras considerables en la productividad de los desarrolladores y la agilidad operativa, así como reducir los costos de gestión del ciclo de vida. Todo ello gracias a una infraestructura que admite las cargas de trabajo existentes y futuras.
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Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
Le applicazioni business-critical necessitano di una piattaforma con stabilità comprovata. La tecnologia Red Hat Enterprise Linux ti permette di raggiungere significativi risultati aziendali poiché in grado di offrire livelli eccezionali di affidabilità e sicurezza avanzata. La sottoscrizione a Red Hat Enterprise Linux Server ti consentirà di entrare in contatto con la community di partner clienti ed esperti più ampia del settore in grado di supportare e accelerare il tuo successo. Leggi la scheda tecnica per saperne di più.
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Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
In questo rapporto di analisi, IDC prende in esame le sfide che i clienti sono chiamati ad affrontaree in termini di bilanciamento degli investimenti nelle infrastrutture esistenti, nel miglioramento dell'efficienza e nella modernizzazione dei data center, adottando tecnologie innovative e le più recenti tecniche di deployment per ottimizzare la produttività degli sviluppatori e l'agilità operativa e contenere i costi della gestione del ciclo di vita. IDC approfondisce le alternative a disposizione dei clienti per centrare questi obiettivi, puntando su infrastrutture in grado di supportare i carichi di lavoro esistenti e quelli di prossima generazione e sul ruolo della standardizzazione e modernizzazione per l'ottimizzazione operativa.
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Red Hat
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Salsify     Published Date: Mar 15, 2019
Enhanced content, or the below-the-fold rich media on retailer product pages, is the best way to tell your brand's story and differentiate from your competition. It also happens to be one of the best ways to improve conversion rates (by an average of 25%). Get a comprehensive guide on how to select the best performing content for your brand and deliver it across your sales channels for the broadest impact. This new ebook created in collaboration with Hinge Consulting will arm you with the data and guidelines you need to tell your brand story across the digital shelf. You will learn: How to think creatively about the most relevant enhanced content to include in your story How to scale your brand content across your most important retailer sites, including Amazon and Walmart How to measure the most important KPIs to communicate the impact of rich media Salsify is the product experience management platform for thousands of brands and retailers worldwide.
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Salsify
Published By: HERE Technologies     Published Date: Mar 06, 2019
Many on-demand companies are starting to rely on fast, accurate and robust mapping and location technologies in order to stay competitive and to provide superior end-user experience. Find out how real-time, predictive and historical traffic data can be applied to traffic-enabled routing algorithms for vehicles and trucks, influencing individual route calculations. Plot multiple routes automatically by using matrix routing and waypoints sequencing. Discover how the HERE location platform is able to communicate updated ETAs to your customers in real-time. Once equipped with traffic-enabled navigation, your mobile application can adjust ETA calculations as traffic conditions change or in case the driver deviates from the planned route. These adjustments are communicated via an established connection between driver and dispatch/back-end, and can be manually or automatically shared with the customer As one of the world’s leading location platforms in 2018, HERE shares insights and solutio
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location data, transport & logistics, location services
    
HERE Technologies
Published By: Fujitsu America, Inc.     Published Date: Jan 22, 2019
Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. The diversity and bureaucratic nature of government agencies have complicated communication for decades. But today digital technologies offer a path to connectivity and information sharing that could help break the gridlock. Innovative mobile and field force automation (FFA) technologies are helping state and federal government agencies break down the walls that hindered cooperation and decision making between offices and field personnel. This document is designed to help ensure that your mobile device platform selection and processes provide the power, reliability, and flexibility you need to achieve your mission — in the office, in the field, or ten flights up in the air.
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Fujitsu America, Inc.
Published By: Building Engines     Published Date: Mar 18, 2019
In the story of the CRE tenant experience, there are clearly some areas of alignment between building management teams and the tenants they serve. Both understand the importance of amenities, security, and communication. Both know that a building represents more than physical space – it is how companies acquire new talent and keep employees happy. However, as this research reveals, there are still major disconnects between these two parties.
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Building Engines
Published By: Sangoma     Published Date: Jan 30, 2013
IP communications across multiple, sometimes untrusted, networks needs to be normalized, managed and secured. As part of the most cost-effective, easiest to manage line of Session Border Controllers on the market. Read to learn how they can help you.
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ip communications, sangoma, ip firewall, datasheet, sangoma, session border control, carrier appliance
    
Sangoma
Published By: Sangoma     Published Date: Jan 30, 2013
The most cost-effective, easiest to provision, and easiest to manage line of SBCs on the market. Sangoma’s Vega Enterprise SBC VM/Software provides full-featured protection and easy interconnection at the edge of enterprise networks.
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sbc, vega sbc enterprise, vm/software, sangoma, session boarder control, ip communication
    
Sangoma
Published By: Genesys     Published Date: Feb 08, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Genesys     Published Date: Feb 08, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organisations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large – a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realise a return on investment in as little as three months! Download this eBook and learn: How to calculate ROI and time-to-value in different types of small contact center profiles What factors to consider when selecting a cloud vendor Three common myths about the cloud
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Genesys
Published By: Fujitsu America, Inc.     Published Date: Jan 22, 2019
Crime overall is decreasing, but chaotic events such as extreme weather, domestic terrorist attacks, gun violence, and opioid-related emergencies are increasing, requiring highly coordinated response protocols. From raucous inner cities to sleepy suburbs, the scope and nature of these threats demand a new way of thinking and acting — a new, frictionless collaboration among agencies, departments, and vendor partners.1 Ideally, public safety professionals are already fitted with the latest smartphones, laptops, and tablets to receive targeted information about situations, individuals, and locations before they respond. However, when police, fire, EMT, first responders, and even utility companies can communicate and share data via secure channels, the severity and length of incidents may be lessened, and lives can be saved. This is the next phase of digital age public safety. As more public safety leaders get introduced to sophisticated surveillance and big data technologies, they realize
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Fujitsu America, Inc.
Published By: Avaya     Published Date: Mar 15, 2019
Digital Transformation: Insight into Getting it Right, is research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernization of business communications infrastructure. Because business communications technology is at the heart of digital transformation.
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Avaya
Published By: Yokogawa Electric Corporation     Published Date: Feb 28, 2019
Combustion systems (furnaces and fired heaters) are an essential part of your fired assets. Are you using the most efficient and cost-effective analyzer technology to maximize output and safety, and reduce costs? Download our free Combustion and Fired Heaters eBook In this eBook, we explain how to improve fired heaters safety and efficiency by controlling combustion using TDLS technology. Download it now and learn? Main challenges for operations managers Technical problems to resolve that will maximize output, minimize costs and create safer operations How Yokogawa's TDLS technology improves your operations
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Yokogawa Electric Corporation
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