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Published By: Oracle     Published Date: Sep 26, 2019
If people always knew what they wanted and asked for it, your job would be easy—and boring, which really isn’t your style. But people—and customers—are complicated, and that’s a good thing. It means that every quirk, habit, bias, behavior, curiosity, experience, and demographic detail is a chance to optimize and catapult your customer experience to new heights. But first, you have to go beyond all the details you know about your customers to discover what they mean for your business. These “customer insights” make all the difference. And this guide is a crash-course in how to catch them, decode them, and put them to work.
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Oracle
Published By: Oracle     Published Date: Sep 26, 2019
Data is the lifeblood of business success, but has been trapped in silos for too long. To unleash its value, analytics must transform from merely reporting on data to providing fuel for data-driven marketing.
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Oracle
Published By: Oracle     Published Date: Sep 30, 2019
When you’re spending all of your time managing lists, being ignored by the sales team, and losing the good leads to competitors, you know there’s work to do. Your business needs marketing automation.
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Oracle
Published By: Sage     Published Date: Oct 16, 2019
Understanding food and beverage manufacturing compliance and traceability
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Sage
Published By: Cherwell Software     Published Date: Oct 28, 2019
: Today’s learning environments would be unrecognizable to past generations. Professors distribute and issue syllabi and assignments online. Students collaborate on group projects using Google Docs, Doodle and other technologies. Password reset requests alone could keep an entire IT team busy. To face this onslaught of technological demands without breaking the budget, campuses need a powerful, flexible and affordable ITSM platform. Read this eBook to learn how eight different colleges and universities are using Cherwell ITSM to achieve: • A higher level of productivity (for example, implementing a self-service portal for password resets that slashed service requests by 65 percent) • Faster service delivery (for example, cutting the global computer refresh cycle from three years to seven months) • Less configuration time (for example, one school reduced configuration time by 74 percent). To learn more about how leading campuses have easily and affordably improved their operational
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Cherwell Software
Published By: AppZen     Published Date: Oct 21, 2019
Go beyond just matching invoices, receipts and purchase orders Identify duplicates Check prices and payment terms Enforce discounts Highlight compliance issues Validate contractor activity Discover fraud Confirm fulfillment of goods and services
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AppZen
Published By: Apptio     Published Date: Nov 04, 2019
To optimize technology operating costs and free-up funds to drive innovation, it’s critical for IT organizations to identify waste and eliminate it. A good place to start is often in the application portfolio, where it’s commonplace to have redundant apps which overlap in function and deliver minimal to no business value. How do you zero in on the resource-drainers and excise them without compromising service delivery or ongoing business processes? How do you undertake the complicated route of rationalizing your application portfolio??? Download this eBook to: o Get started on Application Rationalization (App Rat) with your existing data o Use facts to cut through ambiguity and make defensible decisions o Gain buy-in from skeptical app owners and business partners o Measure results and show return on your efforts o Sustain gains with ongoing portfolio management
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Apptio
Published By: Medius     Published Date: Oct 01, 2019
AP automation is often described as low hanging fruit in the garden of digital transformation. And for a good reason – the barrier to entry is impressively low in terms of both cost and effort needed to get up and running, particularly in comparison to the implementation projects for other business applications. Despite that fact, the value provided from AP automation is comparably high. For such an easy implementation, the benefits reach throughout an organization, beyond the walls of the AP department, and are near-immediate from day one of using the solution. Standard benefits include: - Immediate value from day one with an expected ROI within the first year - Up to 95% truly touchless invoice processing with access to real-time cloud data for benchmarking and reporting - Easy access to financial data, such as cash flow & accrual reporting, with full visibility and control of the AP process This guide will help you kick-start your AP automation project by defining the 6 steps to build a solid business case and gain the internal approvals needed to get started.
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ap automation, invoice processing, invoice automation, accounts payable automation, accounting software, accounting automation, microsoft dynamics automation
    
Medius
Published By: Heartland     Published Date: Nov 08, 2019
Download this whitepaper to learn how to bring the food service industry into the 21st century with advanced hosted point-of-sale (POS) systems.
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Heartland
Published By: KPMG     Published Date: Jun 06, 2019
A global mobility revolution has already begun and is accelerating rapidly, opening up major opportunities and challenges for players across the mobility ecosystem. Read this report to discover: • the likely winners and losers in the mobility revolution • how the way people and goods are moved will change dramatically • how the mobility revolution will impact eight traditional sectors • what alliances organisations must build to win in this brave new world.
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KPMG
Published By: ToneTag     Published Date: Nov 14, 2019
Increasingly, retailers in APAC face the combined challenges of more demanding customers, shrinking profitability, increased competition, and complex online-offline experiences. That’s why more retailers are adopting data-over-sound technology. This technology allows customers to make mobile payments using sound to communicate with payment devices like credit card readers, or kiosk machines. It also enables novel customer experiences, which allow retailers to drive in-the-moment sales, improve loyalty program stickiness, and eliminate queues, among other benefits. And because it doesn’t require the Internet, and works even on feature phones, it can be leveraged in a number of scenarios such in pop-up markets, food courts, concerts, and door-to-door deliveries, among others. Inside This Guide: • The top 5 ways retailers are using data-over-sound • 14 benefits for retailers • Why sound-based experiences will take over APAC
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ToneTag
Published By: ToneTag     Published Date: Nov 14, 2019
It’s critical for BFSI and fintech firms in APAC to enable frictionless payments to win the customer experience war. Making it easier and more intuitive for customers to make payments opens new revenue channels for BFSI and fintech, increases customer loyalty, and attracts more merchants. That’s why more APAC’s BFSI and fintech innovators are adopting data-over-sound technology. This technology allows customers to make mobile payments using sound to communicate with payment devices like credit card readers, or other phones. It is also flexible: It can transform any device with a speaker or a microphone into a payment device. This includes ATMs, food kiosks, etc. The benefit? BFSI and fintech firms can re-use existing assets, driving down innovation cost. Plus, it doesn’t require the Internet, and works even on feature phones. This makes it ideal to acquire customers in rural and semi-rural markets. Inside This Guide: • The top 5 ways BFSI and fintech firms are using data-over-
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ToneTag
Published By: Panasonic     Published Date: Oct 01, 2019
For manufacturers, the transition to Industry 4.0 has meant the accumulation of data, massive data. Indeed, the accumulation, distribution and evaluation of data are driving virtually every decision on the manufacturing plant floor and supply chains shaping those decisions. Given the striking fact that ninety percent of the data in the world has been created over the last two years, it isn’t surprising that more than 60 percent of large companies report having a Chief Data Officer. But what has opened the floodgates to this deluge of information in manufacturing? Ordinary sensors have been transformed into smart sensors with the advent of IoT technologies and are being deployed by manufacturers along every step of the supply chain. Sensors are now detecting everything from when a piece of equipment will need maintenance to controlling energy costs inside factories.
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Panasonic
Published By: DRIP     Published Date: Aug 23, 2019
When online sellers first set up shop, they’re laser-focused on spreading their brand far and wide in order to rip open the customer acquisition floodgates. After all, the goal for any ecommerce startup is to get as many eyes as possible off the competition and onto their brand. But once an online store has found its footing and settled into some steady traction, a new obstacle rears its head: The Repeat Purchase. The truth is, most of your customers will be one-and-done shoppers with your store. But what would happen if you could turn more first-timers into lifers?
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DRIP
Published By: athenahealth     Published Date: Oct 24, 2019
Patients’ access to housing, transportation, and food can drive as much as 80% of health outcomes. Screening patients for these factors opens the door for referrals to help individuals get basic needs met. Read on for solutions and success stories.
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athenahealth
Published By: Coyote Point Systems     Published Date: Sep 02, 2010
The idea of load balancing is well defined in the IT world: A network device accepts traffic on behalf ofa group of servers, and distributes that traffic according to load balancing algorithms and the availabilityof the services that the servers provide. From network administrators to server administrators to applicationdevelopers, this is a generally well understood concept.
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coyote point, adc, buyer's guide, web applications, server load, server hardware, networking, virtualized network, vlb advanced, load balancing
    
Coyote Point Systems
Published By: Infosys     Published Date: Nov 04, 2019
Renewable energy is increasingly affordable, good for the environment and here to stay. The problem is that the nation's electrical grid isn't ready for it. The grid was not built for the kind of fluctuating supply that comes from distributed energy generation. In addition to the increased volatility associated with distributed energy resources, utilities are confronted with increased demands on the grid from electrification and digitization of the economy. Customer expectations for consumer-grade digital experiences and increased emphasis on safety and reliability are only increasing.
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Infosys
Published By: MuleSoft     Published Date: Apr 15, 2019
eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge. Read this whitepaper to learn: A 4-step strategy for retailers to build a retail digital platform strategy with APIs. The role APIs can play in optimizing consumer journey personalization and creating new revenue channels. How a leading fast food company created a unified consumer experience by adopting a platform-based business model.
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MuleSoft
Published By: CareerBuilder     Published Date: Sep 07, 2010
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
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careerbuilder, employee referral, recruiting, qualified, ebook, social networking, roi, training, hiring
    
CareerBuilder
Published By: iCorps     Published Date: Jun 11, 2009
Finding the right IT service provider is not as simple as it may seem. Choosing a service provider based exclusively on low price may be good for your bottom line, but may fall short on delivering the right level of IT expertise and resource scalability for long-term advantage.
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icorps, it service provider, it outsourcing, competitive advantage, roi, oursourcing, advantage
    
iCorps
Published By: Ounce Labs, an IBM Company     Published Date: Dec 15, 2009
Today, when you make decisions about information technology (IT) security priorities, you must often strike a careful balance between business risk, impact, and likelihood of incidents, and the costs of prevention or cleanup. Historically, the most well-understood variable in this equation was the methods that hackers used to disrupt or invade the system.
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ounce labs, it securitym it risk, software applications, pci dss, hipaa, glba, data security, source code vulnerabilities, source code analysis, it security, cryptography
    
Ounce Labs, an IBM Company
Published By: ExpertVoice     Published Date: Sep 25, 2019
Mammut makes highperformance climbing and outdoor equipment for the toughest adventures. Understanding the value of expert recommendations, Mammut partnered with ExpertVoice to identify brand sentiment and increase the likelihood that qualified professionals who influence their targeted consumers — like REI employees and members of the American Alpine Club — recommend their products.
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ExpertVoice
Published By: ExpertVoice     Published Date: Sep 25, 2019
For the second year, we asked 500 panelists their feelings and perceptions regarding the state of brickand- mortar retail. The results may surprise you. Our research found that, although sales associates are generally viewed neutrally, specific sectors such as consumer electronics stores and momand- pop shops have a positive perception. Consumers seek out sales associates who are educated and able to help them make an informed purchase. Our results also confirmed prior reporting1 into the growing fluidity between e-commerce and traditional retail. More than 75 percent of our panelists reported frequently browsing online, then purchasing the product in-store. Sales associates who are educated about the products in their store are more likely to sell more. Brands that ensure that their sales teams have the proper product knowledge maximize the likelihood that consumers will purchase from them.
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ExpertVoice
Published By: Submittable     Published Date: Nov 06, 2019
Submission management software empowers organizations to utilize one platform for all their application and review needs. No matter the department, from marketing to development, it provides distinct advantages to teams collecting and processing any type of application. Today, users expect a smooth, intuitive submission experience, making it imperative for organizations to provide a streamlined process. All relevant parties should have the ability to submit the proper documents or materials, and all reviewers should be able to see applications in an organized and succinct manner. Choosing the right applicant is faster and easier if you have a strong, clear review process and the tools for reviewers to communicate with each other. When your reviewers are in order, you know your applicants are in good hands and the best submissions will be found. In this eBook you’ll learn how to: - Set up an excellent review team - Run an efficient review process - Effectively communicate with appl
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Submittable
Published By: Submittable     Published Date: Nov 07, 2019
Submission management software empowers organizations to utilize one platform for all their application and review needs. No matter the department, from marketing to development, it provides distinct advantages to teams collecting and processing any type of application. Today, users expect a smooth, intuitive submission experience, making it imperative for organizations to provide a streamlined process. All relevant parties should have the ability to submit the proper documents or materials, and all reviewers should be able to see applications in an organized and succinct manner. Choosing the right applicant is faster and easier if you have a strong, clear review process and the tools for reviewers to communicate with each other. When your reviewers are in order, you know your applicants are in good hands and the best submissions will be found. In this eBook you’ll learn how to: - Set up an excellent review team - Run an efficient review process - Effectively communicate with appl
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Submittable
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