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Published By: IBM     Published Date: Apr 24, 2017
IBM QRadar and BigFix solutions empower IT security teams to view, prioritize and respond to endpoint intelligence in near real time. How can an organization stay ahead of these advanced security threats? Maintaining a high level of baseline security by consistently enforcing security policies and patch levels on endpoints and servers is definitely required and important. But when networks can have multiple vulnerabilities per IP address at scan time, the slow process of mitigating and patching these weaknesses can result in dangerous security gaps. Today’s IT personnel have to make difficult, risk-based decisions on where to focus their efforts—often without having a complete picture of the security environment. This is even more critical when the number of vulnerabilities across the organization is increasing while the organization has limited resources and skills to fix the vulnerabilities.
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risk management, vulnerability management, asset security, database accuracy, enterprise security, security solutions
    
IBM
Published By: Esker     Published Date: Jun 29, 2016
Order processing is most efficient when manual touch points are minimized. But when orders come in by fax or email, what’s the best way to handle them? Read our eBook, The Great SAP Order Processing Predicament, to learn how 100% electronic order processing can be achieved via one universal automation platform. Download this eBook to discover how to: - Make every order electronic - Allow customers to send fax/emails Increase speed, visibility & accuracy - Eliminate manual data entry - Manage growth without adding staff
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best practices, business optimization, business management, productivity
    
Esker
Published By: Esker     Published Date: Feb 03, 2017
Order processing is most efficient when manual touch points are minimized. But when orders come in by fax or email, what’s the best way to handle them? Read our eBook, Addressing Manual Order Management, to learn how 100% electronic order processing can be achieved via one universal automation platform. Download this eBook to discover how to: Make every order electronic Allow customers to send fax/emails Increase speed, visibility & accuracy Eliminate manual data entry Manage growth without adding staff
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best practices, business optimization, business management, productivity, business intelligence, business process automation, business process management
    
Esker
Published By: Salesforce.com     Published Date: Oct 28, 2013
The ability to deliver exceptional customer experiences is proving to be a business differentiator – in fact, organizations that have a more mature customer experience strategy report between 10-20% greater impact on revenue generation outcomes than less mature businesses. This white paper reveals how your organization can better respond to changing consumer behaviors, needs, and expectations regarding customer experience and touch points.
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custom service, contact center, supporting technology, customer service trends, best practices
    
Salesforce.com
Published By: Millennia Patient Service     Published Date: May 05, 2014
Learn about 3 key points and statistics that you will need to understand and manage the impact ObamaCare and PPACA will have on the medical provider revenue cycle.
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millennia patient services, patient receivables, patient accounts receivables, obamacare, ppaca, medical support service, medical provider revenue cycle, patient a/r, revenue cycle management
    
Millennia Patient Service
Published By: Extreme Networks     Published Date: Feb 10, 2015
Découvrez en 10 points clés comment la remontée d’informations stratégiques sur les applications, les utilisateurs, les appareils utilisés sur le réseau et leur localisation, peut vous aider à prendre de meilleures décisions, plus rapidement.
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extreme networks, wifi, byod, réseau sans fil, réseau hôpitaux, mobilité, réseau, purview, santé
    
Extreme Networks
Published By: Dell     Published Date: Sep 18, 2017
The workplace is changing and the one-size-fits-all approach to technology is changing along with it. As a result, your organization may need to rethink how to keep productivity high, promote collaboration, delight employees with the latest devices all while keeping IT within budget. This interactive eGuide will be your one-stop resource to understand all the new innovation available in Dell’s latest notebooks, desktops, 2-in-1s and ecosystem that can keep your organization future-ready. Access the eGuide from Dell and you will learn: • How the workplace and workforce is changing • What tools and solutions help IT go from maintenance to innovation • How innovation is changing notebooks, 2-in-1s, desktops and workstations • The latest Windows 10 features employees will be talking about • What you need to keep endpoints and data secure
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Dell
Published By: Kaseya     Published Date: May 13, 2015
Banking systems are inherently distributed in multiple branch and ATM locations, as well as home banking over the internet. As the number of access points grows, so does the complexity of IT systems management. Systems need to be readily available and productive yet secure and protected from data-breach.
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kaseya, hybrid, cloud, management, msp, mobile, big data, finance
    
Kaseya
Published By: Kaseya     Published Date: May 13, 2015
From dealing with rogue “IT hobbyists” to latest compliance hurdles, Kaseya presents solutions for common IT systems management pain points in the Banking Sector.
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kaseya, hybrid, cloud, management, msp, mobile, big data, finance
    
Kaseya
Published By: Kaseya     Published Date: May 13, 2015
From dealing with manual maintenance to user disruptions, Kaseya presents solutions to common IT systems management pain points in the Healthcare industry.
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kaseya, hybrid, cloud, management, msp, mobile, big data, healthcare
    
Kaseya
Published By: VMware, Inc.     Published Date: Apr 05, 2016
Many businesses are beginning to understand that hybrid cloud can provide the best of both worlds: on-demand access to much-needed IT resources, and the flexibility to move workloads onsite or offsite to meet specific needs. The most common question is not “Why hybrid cloud?” but “How do we get started?” Depending on your specific IT strategy and requirements, consider evaluating the following five types of workloads for hybrid cloud.
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vmware, disaster recovery, next gen, cloud computing, hybrid cloud
    
VMware, Inc.
Published By: Vectra Networks     Published Date: Aug 03, 2015
Organizations invest heavily to block advanced attacks, on both endpoints and networks. Despite all this investment, devices continue to be compromised in increasing numbers and high-profile breaches continue unabated. Something doesn’t add up. It comes down to psychology: security practitioners want to believe the latest shiny widget for preventing compromise will finally work and stop the pain.
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data, security, threats, protection, advanced threat, ips, ids, firewall, antivirus
    
Vectra Networks
Published By: Mitel     Published Date: Apr 07, 2017
Mitel Mobility Die meisten Unternehmen sind mit dem Prinzip verteilter IT-Systeme zur Minimierung von Ausfällen von IT-Services vertraut. Geringer dagegen ist die Zahl der Unternehmen, die sich hinreichend damit befassen, die Verfügbarkeit ihres wertvollsten Kapitals, der menschlichen Ressourcen, zu optimieren! Durch die Verteilung von beidem können Unternehmen Single Points of Failure ausschalten und verschiedensten Bedrohungen gewachsen sein. Wir zeigen Ihnen 5 Möglichkeiten zur Verbesserun der Geschäftskontinuität durch Verlegung oder VerteilungIhrer Arbeitskräfte.
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Mitel
Published By: Okta     Published Date: Jul 19, 2016
Cloud-first, mobile-first organizations are seeing huge benefits from taking a more distributed approach to IT. Business units are given more freedom to evaluate and select SaaS applications that will enable efficiency and growth. Users are given more freedom to use the devices that make them the most productive. When this trend started, most IT organizations were able to implement some basic, manual processes to administer and govern IT in this best-of-breed distributed environment. However, as the number of touchpoints increases, IT needs to automate to keep pace. This paper goes into more detail on the top 5 reasons to automate identity lifecycle and identity administration and build a solid foundation for future cloud-first, mobile-first IT.
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best practices, business optimization, business management, productivity, cloud services, mobile, identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
    
Okta
Published By: Akamai Technologies     Published Date: Nov 14, 2018
You’ve created a great game, so why do players keep abandoning it? The answer is frictions— the obstacles and flaws that erode player satisfaction, disrupt immersion, and ultimately cause players to look elsewhere. This abandonment not only impacts your game and revenue but also your studio’s reputation for years to come. In “Understanding Frictions” Akamai’s Nelson Rodriguez, a gaming industry insider who’s helped launch successful titles like Halo 3, will explain how to minimize frictions so you can maximize player enjoyment, loyalty, and revenue. Read “Understanding Frictions” so you can analyze your game’s points of friction using our matrix and learn how to manage, reduce, or eliminate frictions at every development stage.
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Akamai Technologies
Published By: Genesys     Published Date: May 10, 2016
When people engage via digital touchpoints with your organization, they may forge seemingly random, winding paths along their journeys. Yet, no matter how many channels or interactions are involved, for the customer it is a single experience.
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call center, cloud call center, cloud contact center, omnichannel, genesys, ebook, digital customer service, customer experience, contact center, touch points, omni channel
    
Genesys
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Ever feel like it takes too long to do something that should be simple? Or feel like your work processes just have way too many steps? Don’t worry – help is here. Discover how you can improve your efficiency at work when you: Develop standard operating procedures to ensure accuracy, timeliness and customer satisfaction. Make collaboration easy and empowering. Streamline customer communications with clear schedules and touch points.
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business efficiency, collaboration, customer communication, customer satisfaction
    
Citrix ShareFile
Published By: Lookout     Published Date: Aug 28, 2017
The time has come for enterprise risk management to change. Mobile devices have become core to our personal and professional lives, yet most enterprises remain focused on traditional PC endpoints. Although many of the same elements of risk that affect PCs also apply to mobile endpoints, simply extending current PC security controls to your mobile feet is ineffective.
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mobile risk, enterprise risk management, endpoint security, mobile-specific security, mobile threats
    
Lookout
Published By: Lookout     Published Date: Mar 28, 2018
The time has come for enterprise risk management to change. Mobile devices have become core to our personal and professional lives, yet most enterprises remain focused on traditional PC endpoints. Although many of the same elements of risk that affect PCs also apply to mobile endpoints, simply extending current PC security controls to your mobile feet is ineffective. Enterprise risk management needs to evolve to address mobile risks, and security professionals must architect mobile specifc security. To encourage this evolution, Lookout developed the Mobile Risk Matrix. Its purpose is to help security organizations understand the spectrum of risk on mobile devices and to provide data that demonstrates the prevalence of mobile risk.
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Lookout
Published By: Carbonite     Published Date: Oct 10, 2018
With more and more employees spread around the globe, IT teams face a conundrum: how to secure an increasing amount of data traveling outside the network while preserving workforce productivity in an increasingly interconnected and global market. It’s up to IT decision-makers to protect and secure company data in a way that promotes user access without imposing overly restrictive or cumbersome device policies. When it comes to protecting data on laptops and mobile devices, several key factors are essential for today’s businesses:
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Carbonite
Published By: Google Analytics 360 Suite     Published Date: Jul 28, 2017
Most companies have a few people who are testers and optimizers by nature, interest, or experience. But what really moves the dial is when everyone in the company embraces a test-and-learn approach to improving the customer experience across all touchpoints. Why is the test-and-learn approach so effective? When you test everything, your team values data over opinions. Everyone keeps learning — even from failures. The results? More visitors, more sales, happier customers, and a healthier bottom line. To help you get there, this guide provides insights on: What constitutes a culture of growth and optimization Tips for building that culture in your own company Lessons from marketing leaders who embrace the test-and-learn approach
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Google Analytics 360 Suite
Published By: Zingbox     Published Date: Oct 31, 2017
The arrival of the Internet of Things (IoT) moves on with ever-intensifying pace as enterprises experiment with business projects that incorporate IoT endpoints and technologies. This engagement is necessitating a profound commitment by security and risk management leaders to more capable forms of protection. Several vendors are offering distinct approaches to enterprise mobility management, software composition analysis and asset discovery. This Gartner review of the notable vendors serving IoT engagements looks closely at how these companies developed representative cool technologies and solutions to support the expansion of IoT interconnectivity.
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Zingbox
Published By: PwC     Published Date: Jun 13, 2019
A CEO scans the competitive landscape, and decides it’s time to implement new strategies or to examine internal factors that are limiting growth. With buy-in from senior leadership, the company makes a significant investment in a months-long process designed to yield actionable insights. A few areas may be singled out for a deep-dive examination of how work is performed and where pain points exist. After interviewing employees at various levels, creating detailed documentation, and making recommendations, the company is ready to pilot changes, measure results, and roll out strategies to larger groups of stakeholders.
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PwC
Published By: Location3     Published Date: Aug 31, 2018
When we released our first white paper in February 2015 discussing the ways multi-location businesses were using online media to drive in-store visits, most of the strategic opportunities being leveraged by marketers revolved around using things like promotional coupons, beacons and other tactics. While those methods certainly provided incremental lift in in-store traffic and revenue, there existed a number of gaps in connecting online data associated with promotional efforts, to data that indicated a customer actually converted offline at a business location. At press time for our original “online-to-offline” white paper, digital industry giants were still very much in the early stages of evaluating data points that signified offline customer conversions. Many of these “conversions” were somewhat implied (i.e. Clicks on “Get Directions” link), while others were a bit more reliable in signifying in-store visits and purchases made by consumers (i.e. downloadable coupon redeemed in-store
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marketing, local marketing, franchise, franchisor, digital marketing, online to offline, multi-location businesses, store visits, cross channel analytics
    
Location3
Published By: Cisco DWA Security     Published Date: Sep 14, 2018
Cisco Advanced Malware Protection (AMP) offers an integrated, comprehensive approach to endpoint security. Continuous analysis and telemetry features keep its finger on the pulse of network anomalies, and all suspicious activity is investigated. Contextual reporting highlights trends for administers, helping them reassess network architecture to close vulnerable points of entry. Also important is its flexible deployment, which makes it simple for any organization to tailor its endpoint security.
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Cisco DWA Security
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