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Published By: Dell     Published Date: Sep 24, 2018
The top data protection mandates from IT leaders are focused on improving the fundamental reliability and agility of the solution(s) in use. The mandate that follows closely behind is cost reduction, which is also seen as a top priority among data protection implementers. These challenges should not be seen as contradictory or mutually exclusive; in fact, they can all be addressed by improved data protection solutions that are engineered as much for efficiency as they are for reliability and capability.
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economic, value, data, domain, idpa
    
Dell
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions. As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand. This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
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customer service, customer experience, artificial intelligence, chatbots, self-service
    
Zendesk Ltd
Published By: Dell Server     Published Date: Aug 08, 2018
Transforming IT to meet the emerging requirements of a rapidly advancing digital economy is a priority for most companies today. Market economies and quickly evolving digital interactions are driving new and increasing demands on IT infrastructure for organizations of all kinds – from small businesses to enterprises to public institutions. IT requirements to support a variety of digital use paradigms (personal devices, IoT, VMs, VDI) are changing quickly, and organizations need to respond in order to be competitive in this evolving digital world. The latest generation of PowerEdge servers powered by Intel® Xeon® Platinum processors can deliver differentiated business agility over older-generation infrastructure. IDC asserted that updating servers can help businesses deploy applications up to 22 percent faster and improve application performance up to 29 percent over outdated infrastructure. Intel Inside®. New Possibilities Outside.
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Dell Server
Published By: VMware     Published Date: Oct 02, 2018
VMware surveyed approximately 200 senior IT leaders at enterprise, commercial, and SMB organizations worldwide to shed light on the evolving role of IT. In the face of increased pressures, IT oganizations are needing to accelerate development and delivery of applications that power faster time-to-market for the business. In this paper, we chart the progress of CIOs, CTOs and other IT leaders and discuss the top challenges they face in building more nimble, responsive organizations to support their business objectives. We also show how data centre modernization can help organizations deliver the agility required to meet ever-increasing demands for faster innovation through a flexible, service-oriented IT model that employs both private and public clouds. Submit the form to discover the access this latest paper and set the pace in today’s digital economy.
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VMware
Published By: Workday UK     Published Date: Sep 18, 2018
People analytics is increasingly on the agenda for organisations. With the rise of workplace technology allowing leaders to track employees’ performance, productivity and wellbeing, we partnered with the CIPD to survey over 3,000 business professionals to understand how people analytics is being used. And the results are in. 65% of respondents who work in an organisation with a strong people analytics culture, say their business performance is strong compared to competitors. As well as outlining the key opportunities leaders can capitalise on, this report covers: - How different professions are using people data - The various types of people data that are being used - How people analytics adds value to organisations - What the future holds for people data
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Workday UK
Published By: Cisco     Published Date: Oct 08, 2018
Today more than ever, business wins depend on teamwork. And the teams that make things happen are bigger, more diverse, and more distributed than ever. People are working at home, in coffee shops, and on the road. They span multiple time zones. They use every imaginable device, relying heavily on their mobile phones. They grapple with deadlines because their tools don’t connect. With so much to manage, people are challenged to be truly present and focused in the moment. To make the most of each opportunity and maintain business momentum, they need tools that allow them to work intuitively. Effortlessly. That fade into the background, leaving them free to keep focused, stay engaged, get inspired, innovate. That allow them to connect as if they were in person, when they’re not. To learn from industry experts on how collaboration works, Download Report!
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collaboration, workspace transformation, workforce transformation, virtual meetings, digital transformation, webex, webex meeting, webex teams
    
Cisco
Published By: TIBCO Software APAC     Published Date: Aug 13, 2018
Whilst businesses of all kinds are utilizing data analytics, many are still only using it to make simple changes that lead to a set of rigid processes. Whereas the more customer-focused organizations are realizing that to deliver exceptional experiences, they need to be able to react to customer data in real-time and predict what might happen next. And that means going beyond simple analytics. Read our whitepaper to discover what analyst firm Forrester has identified as the Enterprise Insight Platform, technology designed to enable companies to transform into truly data-driven businesses.
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TIBCO Software APAC
Published By: Turbonomic     Published Date: Jul 05, 2018
The hybrid cloud has been heralded as a promising IT operational model enabling enterprises to maintain security and control over the infrastructure on which their applications run. At the same time, it promises to maximize ROI from their local data center and leverage public cloud infrastructure for an occasional demand spike. Public clouds are relatively new in the IT landscape and their adoption has accelerated over the last few years with multiple vendors now offering solutions as well as improved on-ramps for workloads to ease the adoption of a hybrid cloud model. With these advances and the ability to choose between a local data center and multiple public cloud offerings, one fundamental question must still be answered: What, when and where to run workloads to assure performance while maximizing efficiency? In this whitepaper, we explore some of the players in Infrastructure-as-a-Service (IaaS) and hybrid cloud, the challenges surrounding effective implementation, and how to iden
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Turbonomic
Published By: Here Technologies     Published Date: Sep 26, 2018
Discover the four big trends in fleet management being powered by location services. Trends to help you differentiate your solutions and enable transportation companies to overcome their logistical challenges and increase asset utilization. Discover what’s making the biggest impact, together with how, by integrating some of these trends into your solutions, you can position yourself as the service provider of choice in fleet and transportation management solutions. And find out how HERE is delivering features, from comprehensive mapping capabilities and real-time location data, to truck-specific attributes, to help you do just that. Download the eBook now.
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Here Technologies
Published By: Lenovo - India     Published Date: Oct 11, 2018
While many organizations have acknowledged the importance of digitally transforming their businesses and processes to deliver speed and agility, most are just starting their cloud journey. Cloud-in-a-Box delivers an enterprise cloud platform with a mix of on- and off-premises private cloud and public cloud, with orchestration between them. This will provide the organization with the ability to avoid vendor lock-in, find the optimal cloud services for a particular business or technical need, and increase redundancy. Download IDC Infobrief on “Cloud-in-a-Box” to understand: • How you can deliver the different functions of a data center and meet business requirements by deploying a “Cloud-in-a-Box.” • Understand how industries such as financial services, manufacturing and healthcare can benefit from “Cloud-in-a-Box” technology. • Self-discovery questions and focus areas that every organization needs to go through for successful cloud deployment.
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Lenovo - India
Published By: Lenovo - India     Published Date: Oct 11, 2018
Lenovo’s VMware vSAN-based hyperconverged solution reduces TCO by 40% within the datacenter. VMware-based hyperconverged solutions from Lenovo come with a set of certified components that can be deployed to create platforms that support a broad array of workloads, performance, and budgetary requirements. With VMware vSAN pre-installed, pre-configured, and pre-tested, Lenovo’s VMware-based hyperconverged solutions help improve productivity, and cut complexity quickly and easily. VMware-based hyperconverged solutions from Lenovo represent proven solutions that are enterprise-class and are already being leveraged within mission-critical environments around the world. Download IDC’s Infobrief on “The Real-World Value of Hyperconverged Infrastructure” and learn how you can: • Cut the cost of scaling infrastructure • Reduce time spent on infrastructure provisioning • Improve application performance • Eliminate complexity and cost related to refreshing traditional infrastructure
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Lenovo - India
Published By: Carbonite     Published Date: Oct 10, 2018
For all organizations, server and component-level crises are unfortunate inevitabilities. Likewise, the need of end-users to revert to previous file versions is a common occurrence due to predicaments large and small. Recognizing these realities, ESG consistently recommends that organizations consider an approach to data protection that is broader than what backup alone can provide
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Carbonite
Published By: Carbonite     Published Date: Oct 10, 2018
In the last few years, businesses have changed the way they protect data. Studies show they’re abandoning traditional backup and recovery in favor of disaster recovery as a service (DRaaS).1 With DRaaS, businesses enjoy the luxury of keeping a replica of their data hosted at a remote site that they can fail over to in an emergency—without bearing any of the infrastructure costs or maintenance responsibilities. All infrastructure and maintenance is the responsibility of the provider. Gartner predicts that global DRaaS revenue will reach $3.4 billion by 2019. The firm cited several reasons for the shift:
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Carbonite
Published By: Carbonite     Published Date: Oct 10, 2018
For a backup solution to be considered flexible, it needs to satisfy several key business requirements. It should integrate seamlessly with any servers you’re running and provide full support for all the applications your business uses. It should enable you to protect assets in different parts of the country or overseas. And it should let you manage and monitor backups from anywhere. A flexible backup solution gives you everything you need to protect the technology investments you make now and in the future. So instead of having to buy multiple solutions to support your changing needs, you can have a single solution that adapts to fit your environment. We call that flexible deployment.
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Carbonite
Published By: Cisco     Published Date: Sep 27, 2018
The pace of innovation for collaboration and unified communications (UC) technologies has been nothing short of incredible during the past few years. IT teams are now able to deliver consistent, simple and high- quality experiences with voice, video, messaging and chat from any smartphone, tablet, laptop or conference room system. Users can move seamlessly and securely from one device to the next, escalate from one communication mode to another and share content—all while retaining the context of the meeting or discussion.
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Cisco
Published By: Workday     Published Date: Sep 19, 2018
The data deluge problem isn’t just about the amount of internal, operational data being stored, but also the level of granularity available. The finance and HR teams of many institutions still operate on outdated systems that are only able to store aggregate data with complex details summarized. While these systems may be sufficient for the purpose of financial reporting, they’re unable to keep up with the level of complexity needed to drive business decisions.
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Workday
Published By: Workday     Published Date: Oct 11, 2018
How does Patagonia create its enviable culture for 2,500 employees across the world, achieve a 4 percent corporate turnover, and manage to provide on-site childcare? We sat down with Dean Carter, Patagonia’s head of Shared Services for Finance, HR, and Legal, to find out what life is like at the “un-company” and learn Patagonia’s secret for HR success.
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Workday
Published By: Workday     Published Date: Oct 11, 2018
The HR strategy at Zappos may be highly unorthodox, but it’s working. This webinar, sponsored by Workday, explores how Zappos transformed its HR experience by entrusting employees, recruiting talent that understands the company’s culture, and more.
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Workday
Published By: HP Inc.     Published Date: Aug 31, 2018
o Hear from HP Retail Solutions VP and General Manager, Aaron Weiss on how innovative design and performance point-of-sale are merging to elevate the customer experience. A friendly, easy-to-use technology design is vital to the customer experience. Hardware that blends into its environment and is designed for customers to interact with, helps drive action and engagement. A slim, accessible device like the HP ElitePOS – powered by Intel® Core™ i5 processors – caters to the variety of needs that customers encounter throughout any retail experience.
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HP Inc.
Published By: Kronos     Published Date: Sep 24, 2018
Today’s financial services organizations recognize that success starts with strong relationships built on trust and transparency. In a competitive market, a company’s employees can make or break these crucial relationships through their interactions with customers. That’s why businesses — from wealth management and insurance firms to banks and credit unions — are investing in automated workforce solutions to help them attract, engage, and retain top talent while controlling costs and driving exceptional service. Managing a diverse workforce of exempt and nonexempt employees across back-office, contact center, and frontline operations is no easy feat. Finding and keeping best-fit employees is challenging enough, but you also need to optimize day-to-day functions like time and attendance, scheduling, payroll, labor cost and productivity tracking, and compliance management to stay competitive and profitable. Given this complexity, it is not surprising that management teams are not alway
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Kronos
Published By: DocuSign UK     Published Date: Aug 08, 2018
Attracting & retaining talent are two of the most important functions of an HR organization, but paper has a nasty habit of tying up HR resources and keeping them from adding strategic value to the business. What’s more, new and existing employees must often wade through stacks of paper at various times throughout their tenure, which can reduce productivity, create frustration, and impact employee morale. This eBook will show you how these paper pains manifest for employees and HR at each stage of the employee lifecycle – and what impact they can have on the business as a whole. You will also learn how adoption of technologies like DocuSign can lead to a competitive advantage in HR.
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DocuSign UK
Published By: Anaplan     Published Date: Aug 28, 2018
For many years, large corporations have employed financial planning and analysis professionals to oversee budgeting, planning, forecasting and analysis. But the sea-change in technology, data and the competitive landscape is having a sustained impact on the FP&A function as it transforms from a predominately budgeting function to a forward-focussed strategic contributor. Now, as new cloud technology makes implementing modern FP&A quicker and cheaper, the function has become more accessible to medium-sized, or even smaller, organisations. There is a nascent but growing realisation that this corner of the finance function should be demanding more of an organisation’s attention, large or small, because having accurate and timely visibility, further into the future, could mean the difference between success and failure in today’s highly uncertain and volatile business environment.
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rise, fp&a, corporation, professional, landscape, technology
    
Anaplan
Published By: SAP     Published Date: Aug 17, 2018
Learn more about the cost savings and business benefits enabled by SAP S/4HANA - One of the companies reduced inventory carrying costs valued at nearly $6.7 million, reduced staff required to manage ongoing operations for a benefit of over $6 million and avoided downtime inherent in legacy systems that impacted productivity.
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SAP
Published By: Zerto     Published Date: Oct 08, 2018
"Digital Transformation is the process of incorporating the use of digital technology into all aspects of an organization, driving changes to the traditional ways of doing business that radically improve the functionality, performance and reach of the organization, as well as the value delivered to customers (both internal and external). This whitepaper will give you an in-depth look at what Digital Transformation is, why it’s relevant, and how Zerto Virtual Replication can be used as an enabler of Digital Transformation to create a flexible yet robust foundation for future transformation projects."
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digital transformation, virtual replication
    
Zerto
Published By: Tripp Lite     Published Date: May 15, 2018
As wattages increase in high-density server racks, providing redundant power becomes more challenging and costly. Traditionally, the most practical solution for distributing redundant power in 208V server racks above 5 kW has been to connect dual 3-phase rack PDUs to dual power supplies in each server. Although this approach is reliable, it negates a rewarding system design opportunity for clustered server applications. With their inherent resilience and automated failover, high-availability server clusters will still operate reliably with a single power supply in each server instead of dual power supplies. This streamlined system design promises to reduce both capital expenditures and operating costs, potentially saving thousands of dollars per rack. The problem is that dual rack PDUs can’t distribute redundant power to a single power supply. An alternative approach is to replace the dual PDUs with an automatic transfer switch (ATS) connected to a single PDU, but perfecting an ATS tha
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Tripp Lite
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