Published By: Modicon PLC
Published Date: Dec 04, 2012
Our repair technicians are capable of repairing most Modicon - Schneider Electric parts same day. Our exchange program allows us to send you a remanufactured unit while allowing you 30 days to return the failed unit for a credit.
Replacing an aging desktop fleet is an important investment in your business. Faster and more reliable systems that offer the latest technology provide your employees an opportunity to be more productive with less waiting while they work. New desktops also benefit your IT staff, with significantly lower power costs and support for out-of-band management to reduce costly desk side visits.
Automotive and Large Equipment Service professionals need to be mobile - in the field diagnosing and solving customer equipment operation issues – fast. These highly skilled technicians and mechanics need reliable, quick access in real time to vehicle and customer information and service diagnostics systems.
With nearly 80% of businesses experiencing four or more disruptions to their site each month, Aberdeen Group recently conducted a study to get to the root of today's internet performance challenges.
Read the findings and discover how companies:
Improve resolution times resulting from web outages - 65% of companies experience an hour or more to repair an internet related outage
Increase customer satisfaction by 30% - A consistent, reliable and fast web experience is your key to happy, loyal customers
Protect revenue - 60% of businesses record a minute of downtime resulting in a $1,000 loss in revenue
Are your online services and sites built for resiliency or destined for the headlines? Get the report to find out how leading organizations are bucking the stats and implementing Internet Performance Management (IPM ) tools to boost time to resolution and improve site performance.
Published By: BMC Software
Published Date: May 01, 2015
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and dependency mapping can help you:
• Meet granular targets for availability, cost, and time-to-revenue for cloud services
• Accelerate mean time to repair (MTTR) while communicating better with stakeholders
• Manage even the most complex hybrid environments more efficiently and effectively
• Understand the impact of proposed changes and potential security risks to guide decision-making
The waiting room experience at your business can make or break customer service. Customers not only feel special when they wait in style, it’s good for business too. You can give your hotel, retail store, auto repair shop, or other service-oriented business a big boost by customizing your waiting room to feature free Wi-Fi, TV or technology workspace.
Published By: BMC ESM
Published Date: Aug 20, 2009
See the highlights of BMC’s Application Performance and Analytics; a predictive, resourceful and intelligent solution that empowers IT Operations to reduce mean time to repair (MTTR), avoid problems with early warning, find problems faster using fewer resources, ensure applications meet business requirements and put the right person on the right problem, every time.
Published By: dynatrace
Published Date: Feb 01, 2013
New application performance management systems can deliver rapid time-to-value and ROI for IBM WebSphere implementations by reducing the amount of time isolating problems and repairing them throughout the entire WebSphere stack.
Organizations don’t know what’s going on inside their networks, and that’s costing them real money. Deploying an intelligent recording fabric with guaranteed 100% packet capture, accuracy, and storage is fundamental to solving the problem. But how do you embrace the new paradigm? To get started, create a list of the system criteria that are mandatory to delivering reliable and complete visibility information to your engineers, so you can be sure their decision-making is on target.
The impact of network performance problems on worker productivity has become a serious business risk. To mitigate it, organizations need to strategically embrace a network recording infrastructure that provides them with accurate, network-wide visibility. Only accurate visibility will empower them to slash maximum and mean response and repair times and keep network-reliant business applications and processes running.
Download this Whitepaper for more information.
Published By: BMC Software
Published Date: Jul 22, 2015
In this white paper by EMA, you’ll learn how application discovery and dependency mapping can help you:
• Meet granular targets for availability, cost, and time-to-revenue for cloud services.
• Accelerate mean time to repair (MTTR) while communicating better with stakeholders.
• Manage even the most complex hybrid environments more efficiently and effectively.
• Understand the impact of proposed changes and potential security risks to guide decision-making.
Published By: ePharma
Published Date: Jan 08, 2018
Patients and providers have begun to complain that the technologies of recent years that were promised to be faster, easier and cheaper, are actually slow, cumbersome and hindering the face-to-face interactions in health settings. So what comes next in repairing and maintaining this significant relationship, and how can digital health and medicines revolutionize for the better?
Published By: M86 Security
Published Date: Feb 08, 2011
This white paper discusses a technology that proactively takes security a step further by enabling the safe use of Web 2.0, and therefore, maintaining productivity while mitigating the malware threat altogether.
Published By: M86 Security
Published Date: Feb 09, 2011
This white paper discusses a technology that proactively takes security a step further by enabling the safe use of Web 2.0, and therefore, maintaining productivity while mitigating the malware threat altogether.
Published By: CradlePoint
Published Date: Sep 30, 2014
While short outages are common, longer service disruptions – due to weather, human error or even squirrels – can be catastrophic, paralyzing business operations. Your organization can feel the consequences long after the connection has been repaired. This white paper explores the benefits of using 4G LTE as a back up solution to maximize revenue and minimize business risk downtime can have on your brand. You’ll learn how a 4G wireless solution has benefits over wired backup solutions for business continuity.
Please download the whitepaper to learn more!
Zebra for Android devices help your people achieve new efficiencies out in the field, whether they’re delivering, selling, inspecting, monitoring, repairing or servicing.
Published By: ITinvolve
Published Date: Apr 16, 2013
The mean-time-to-repair an IT service is a critical measure for most IT organizations, Recent industry survey data from Forrester Research and the itSMF report that IT organizations have made little progress in improving this measure despite its importance to the overall perception of IT operations. The good news is that there is a new approach, built using familiar social collaboration principles, that can help you reduce MTTR by at least 30% without replacing your existing tools. Read this use case document to learn more.
The Internet of Things (IoT) is connecting our world in ways that were unimaginable 10 years ago—collecting data on everything we do and using it to streamline our daily activities. In doing so, IoT is changing the way that consumers think about service. Service organizations must be prepared to support these new customer expectations to ensure continued satisfaction to strengthen and foster loyalty.
Additionally, IoT is making its way into the enterprise, especially among organizations in industries like utilities, oil and gas, medical devices, manufacturing and telecommunications. Connected devices enable more efficient processes for maintenance and repair by constantly providing information on machines’ performance, environmental conditions, and possible failures. For example, a connected washing machine in a customer’s home could automatically send out an error report to the manufacturer when it experiences a failure. This is where field service management comes in.
Published By: ITinvolve
Published Date: Jun 06, 2012
As much as 80 percent of the time related to MTTR (mean time to repair) is spent on identifying the key components, relationships, and people involved to determine the cause of a problem and fix it.
Remote computer repair is easier with Intel® CoreT vProT technology. IT professionals can remotely diagnose and repair PCs to get users back to work fast
When working with data center and commercial facility electrical systems, shocks of 100mA to more than 2,000mA are possible—definitely in the realm of serious harm to humans and property. Energized electrical equipment also presents the risk of arc flash caused by electrical faults that produce powerful explosions. When dealing with commercial and industrial electrical systems, such as uninterruptible power systems (UPSs) and their batteries, data center and facilities managers need to be aware of these risks, especially since some repair and maintenance procedures require working with a unit that is still energized. There are ways to minimize the risks to employees, equipment and the field technician performing the service.
This paper answers some common questions about UPS maintenance, how to reduce the risks associated with servicing UPSs and batteries, and how to qualify a UPS service provider.
Published By: Raritan
Published Date: Jan 05, 2015
As an IT administrator, Lab, or Network Manager, you need to access and control multiple computer systems, perhaps widely dispersed, for routine maintenance as well as for real-time troubleshooting and repair. The tools must enable you to work quickly and securely to access any system regardless of type, brand, or location.