service providers

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Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers
    
Cisco
Published By: Cisco     Published Date: Apr 07, 2014
Cisco presents its research findings on mobile data traffic, wireless trends and how the service providers can capture the Wi-Fi opportunity.
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wi-fi, wireless, cisco, service providers
    
Cisco
Published By: NetApp     Published Date: Dec 05, 2016
Research on how service providers are using flash storage to create innovative, next generation storage services.
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NetApp
Published By: Red Hat     Published Date: May 01, 2013
A recent IDG Quick Poll reveals that enterprise decision makers understand OpenStack can help them build open-source systems. However, the challenges of deploying OpenStack make the Red Hat portfolio of open and hybrid technologies critical to getting up and running.
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red hat, openstack, open-source architect, infrastructure-as-a-service, cloud computing, standard hardware, deployment, cloud providers, public clouds, virtual architecture, hybrid cloud portfolio, infrastructure
    
Red Hat
Published By: Red Hat     Published Date: Jul 01, 2013
OpenStack is poised to become a cornerstone of the emerging cloud system software market, but “generic” OpenStack can be challenging. Drawing on its experience with enterprise Linux, Red Hat is delivering a commercially supported and tested version of OpenStack that’s “enterprise-ready.”
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red hat, idc, virtualization, cloud system software, infrastructure-as-a-service, cloud providers, hypervisor is commoditizing, enterprise linux, virtualization market, integration, infrastructure
    
Red Hat
Published By: Pega     Published Date: May 24, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Pega     Published Date: May 24, 2016
The digital service revolution is well underway. For communications service providers (CSPs), it means going beyond traditional voice and data and upgrading their entire digital communications infrastructure. Research shows enterprise-class organizations are allocating heavy dollars towards communications solutions and prefer a single provider for digital services. This is a massive opportunity for CSPs to expand their services, generate more revenue, grow profit and increase market share. However, the majority of enterprises reported not receiving a consistently excellent experience with their most recent service contract. As a result, many switch to new providers. CSPs are losing credibility and the loyalty of their customers because of legacy and traditional systems that constrain their ability to act quickly. Enterprises are looking for CSPs who understand their complex business and can offer a full portfolio of digital services with quality and creativity to meet their needs.
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Pega
Published By: Secureworks     Published Date: Nov 11, 2016
This paper explores why the older “all or nothing” kind of relationship between business organisations and information security services providers (ISSPs) is giving way to a hybrid model that security professionals can leverage to augment their operations and effectiveness.
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managed security services, cybersecurity, issps, security, threat and vulnerability management
    
Secureworks
Published By: RSM US     Published Date: Feb 08, 2019
As your nonprofit organization grows, your needs grow commensurately, often outpacing your managed service providers’ capabilities. To better safeguard your organization’s future, your managed service providers should exhibit these five key components:
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RSM US
Published By: SolidFire_NetApp     Published Date: May 10, 2016
Quality of service (QoS) is a critical enabling technology for enterprises and service providers wanting to deliver consistent primary storage performance to business-critical applications in a multi-tenant or enterprise infrastructure. The type of applications that require primary storage services typically demand greater levels of performance than what is readily available from traditional storage infrastructures today. However, simply providing raw performance is often not the only objective in these use cases. For a broad range of business-critical applications, consistent and predictable performance are the more important metrics. Unfortunately, neither is easily achievable within traditional storage arrays.
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storage management, performance management, best practices, application integration, technology, business intelligence
    
SolidFire_NetApp
Published By: CloudHealth by VMware     Published Date: Aug 26, 2019
Both the speed of innovation and the uniqueness of cloud technology is forcing security teams everywhere to rethink classic security concepts and processes. In order to keep their cloud environment secure, businesses are implementing new security strategies that address the distributed nature of cloud infrastructure. Security in the cloud involves policies, procedures, controls, and technologies working together to protect your cloud resources, which includes stored data, deployed applications, and more. But how do you know which cloud service provider offers the best security services? And what do you do if you’re working on improving security for a hybrid or multicloud environment? This ebook provides a security comparison across the three main public cloud providers: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). With insight from leading cloud experts, we also analyze the differences between security in the cloud and on-premises infrastructure, debunk
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CloudHealth by VMware
Published By: IBM APAC     Published Date: Sep 25, 2017
Today, SAP’s solution portfolio looks very different and addresses different business needs than the SAP of a few years ago. Instead of primarily managing back-office enterprise resource planning (ERP) processes such as finance and the supply chain, SAP is evolving into a new type of software company that’s poised to enable digital business. Numerous acquisitions — including leading eCommerce solution hybris and cloud solutions Ariba, Concur, and SuccessFactors — and a new platform strategy based on SAP Hana, an in-memory computing solution, mean that the SAP core is positioned to support real-time digital business in the era of connected everything.
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digital transformation, architecture, business processes, best practices, customer engagement, employee engagement
    
IBM APAC
Published By: Juniper Networks     Published Date: Oct 20, 2015
This paper will explore ways that carrier-class routers, previously the domain of telecommunications service providers, can help future-proof data center infrastructure while dramatically improving application delivery, availability, and manageability right now.
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juniper, data center, innovation, investment, routers, infrstructure
    
Juniper Networks
Published By: Bazaarvoice     Published Date: May 17, 2013
Learn how authentic customer feedback helps card issuers, online and retail banks, insurance companies, and credit unions drive sales, loyalty, and lifetime customer value - while remaining compliant with industry regulations.
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customer acquisition, customer retention, customer innovation, compliance, financial service providers
    
Bazaarvoice
Published By: ServiceNow     Published Date: Dec 17, 2010
How today's CIOs deliver strategic IT. In a two-hour, roundtable discussion, they shared their experiences and pooled their thoughts on modern best practice for delivering IT services.
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service-now.com, cio, best practice, it strategy, roi, cloud providers, outsourcing
    
ServiceNow
Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx
    
RCN Business
Published By: CA Technologies     Published Date: Aug 22, 2017
OAuth puts the user in control of delegating access to an API. This allows one service to integrate with another service on behalf of that user. The same social Web providers who popularized the pattern of exposing an API to enable third-party developers to enrich their platforms were the first ones to apply such delegated authorization mechanisms. OAuth was defined in 2006, to standardize mechanisms of this kind.
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CA Technologies
Published By: Juniper Networks     Published Date: Jun 22, 2017
Juniper Networks works with leading companies around the world to increase the service agility of their networks. With simple, open, and smart networks, financial services firms can bring innovative new services to market faster and at lower costs. They can leverage Juniper’s expertise, experience, and partner ecosystem to build agile, service-aware networks. Juniper is a leader in high-performance, highly reliable routing, switching, and security, with solutions deployed in some of the most complex networks in the world across banking, capital markets, and insurance providers. A broad ecosystem of solution, services, delivery, and consulting partners can provide businesses with a complete offering that enables innovation.
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financial services, financial security, data security, cloud security, network security, business protection
    
Juniper Networks
Published By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
Challenge Enterprises today face the major challenge of how to fully orchestrate the apps that define their business and automate the IT processes underpinning them when much of the infrastructure used to run them is outsourced to cloud providers. Opportunity Some cloud service providers offer their own orchestration tools, and each on-premises tool has automation capabilities. But while we own our apps, providers are interchangeable depending on what they can offer and for what price. We should be able to switch between cloud providers and between cloud, on-premises and hybrid infrastructure as and when the business requires, with minimal effort and without losing any control. Sometimes we might want to use more than one provider at the same time, leveraging the advantages of each provider simultaneously. Benefits What is needed is an orchestration layer that remains constant while cloud services come and go; one that enterprises own along with their core apps.
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CA Technologies_Business_Automation
Published By: WorkWave     Published Date: Apr 18, 2019
The “last mile,” that tricky distance from final transit hub to customer has long been a logistical, management and customer service challenge for delivery service providers. Today, pen and paper just aren’t enough to get business operations where they need to be. With increased delivery volume and customer expectations, the bar is being set higher and higher. Delivery service providers need the right tools to execute a flawless last mile routing strategy and stand out from the competition.
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WorkWave
Published By: Dyn     Published Date: Nov 03, 2016
We all know that hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of the internet to deliver applications, sites and services to employees, partners and customers. These companies need an internet performance management (IPM) strategy to ensure those services reach users effectively, starting with DNS. Join Trip Kucera and Dyn VP, Gary Sloper, as they discuss the impact of cloud and internet infrastructure across the cloud adoption lifecycle. Key focus points include: • Optimizing round trip times and latency, from time to first byte, to internet routing • Understanding and comparing cloud service providers • Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities. Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success!
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dyn, dns, hybrid, hybrid cloud, ipm
    
Dyn
Published By: IBM     Published Date: Apr 14, 2016
Read this Stratecast white paper from Frost & Sullivan to learn about the challenges over-the-top (OTT) competitors such as Google, Hulu, Netflix, and Facebook are causing communications service providers (CSPs). Learn how CSPs can use customer behavior data to deliver personalized experiences and offers, and discover the solutions that can turn data into a competitive advantage.
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ibm, behavior data, social media, csp, telecom, ott
    
IBM
Published By: IBM     Published Date: Apr 14, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
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ibm, telecom, customer experience, proactive customer care, csp, communication service providers
    
IBM
Published By: IBM     Published Date: Jun 13, 2018
In the digital era, businesses in every industry are becoming technology companies. New business models such as “product as a service” (in which traditional manufacturers and distributors are driving new revenue streams by integrating software-based services into their offerings) and new operational models, such as collaboration, social business, and mobile platforms, mean that nearly every company is deriving at least part of its revenue from cloudbased solutions. So, why are so many of these new cloud solution providers building their businesses on shaky foundations? The truth is, when your business is based in the cloud, you need more than on-demand leased compute and storage capacity. You need a cloud that is enterprise-grade, secure, and resilient. Equally important—and overlooked by too many cloud solution providers—you need a cloud platform that is able to grow your business into the future, supporting next-generation functionality like Artificial Intelligence (AI). No matter wh
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IBM
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