vendor

We all know that the customer experience is a big deal. By 2020, customer experience will overtake price and product as the key differentiator. But due to the complicated nature of integrating a large-scale, customer-facing technology like an IVA, many companies don’t know where to start or how to ensure they are creating the best possible virtual assistant. We’ve compiled some key technologies and features that should be top of mind when assessing internal expertise or selecting an external vendor.

A Global 2000 bank was evaluating new methods of authentication for their digital clients to protect accounts under constant attack by malware and fraudsters. In evaluating behavior biometric vendors, they selected BehavioSec, for its enterprise grade capabilities to be deployed on-premise and integrate with existing legacy risk management systems.

In this case study, a large enterprise with an increasing amount of off-site work from both work-related travel and a fast-growing remote workforce, is faced with a unique challenge to ensure their data security is scalable and impenetrable. Their data access policies rely on physical access management provided at the company offices and do not always provide off-site employees with the ability to complete work-critical tasks. Legacy security solutions only add burden to productivity, sometimes causing employees to ignore security protocols in order to simply complete their work. Upon evaluating security vendors for a frictionless solution, they selected BehavioSec for its enterprise-grade capabilities with on-premise deployment and integration with existing legacy risk management systems.

A well-known global bank was evaluating new ways of strengthening authentication for their High-Net-Worth Individuals (HNWI) to protect their high value accounts. These accounts are under constant attack by sophisticated, targeted fraud attempts. In evaluating behavioral biometric vendors, the bank selected BehavioSec, because of its accuracy and enterprise grade capabilities, to be deployed on-premise and to integrate with its existing security and risk management systems.

A consortium of Global 2000 companies founded a joint authentication service provider to keep up with innovation at competitive Fintech companies. The new provider developed a mobile authentication app to maintain a high degree of mobile security without losing customers to UX-focused Fintech companies. As peer-to-peer (P2P) transactions grew rapidly, so did the false rejections and need for manual review. In evaluating security vendors for a more cohesive and frictionless solution, the provider selected BehavioSec for its enterprise grade capabilities to be deployed on-premise and integrate with existing legacy risk management systems.

Are you ready for a new Recognition & Rewards Platform? Recognition and rewards are an integral part of your company’s employee experience and engagement levels. To determine whether an HR technology provider is the right fit for your organization, we recommend asking questions that address the various components of recognition and rewards, as well as background on the provider’s company and technology. Download our buyers guide for the five major areas you'll need to cover before making a purchase, including: The business value and ROI of recognition & rewards Identifying your need and specific goals for an employee experience program Key questions to ask engagement platform vendors A decision checklist and a detailed comparison sheet Two budgeting exercises to justify your investment

"Enterprises throughout the world are rapidly digitizing their operations and adopting a multicloud environment. Unfortunately, legacy WAN architecture models often do not provide the scale, flexibility or agility required to support this transition. Enter SD-WAN. No single platform will be able to deliver every piece in the jigsaw for every type of enterprise and every application-specific set of requirements. The key is to select vendor partners whose platforms are sufficiently open, modular and comprehensive in their functionality and components that they will be able to adapt to enterprises’ increasingly varied, flexible and exacting networking and compute requirements going forward. Only by doing so will they secure the ability to stay ahead in a multicloud future."

Automation in ERP, CMS and vendor management. Streamlined inventory and logistics management. Reduction in manual errors and an increase in quality and efficiency. All this and a lot more can happen to heal inefficiency and unproductivity at your Life Sciences enterprise. All it takes is a healthy dose of RPA. A must-read.

It's a big undertaking to switch EHR vendors. That's why it's important to choose a vendor who can not only meet all your needs now, but who will be a partner alongside you as those needs evolve. Whether looking to buy your first EHR, seeking to replace your existing EHR, or consolidating EHRs to a single, integrated solution, this guide will help you in the process. Use these steps to find the best EHR for your billing, reporting, and patient care needs.

Digital commerce platform complexity continues to increase due to constant changes in product offerings and functionality, technology delivery, and pricing models. We evaluate the viability of 13 vendors to assist application leaders supporting digital commerce in making an objective evaluation.

This guide will help you from start to finish while researching and evaluating expense reporting solutions. We help you determine your needs based on your existing processes, stakeholder goals, and current market availability. The guide also includes a helpful worksheet and questionnaire for vendors so you can easily compare platforms and make sure your needs can be met.

"This Forrester Wave report provides an analysis of 12 most significant Database-as-a-service (DBaaS) providers. These vendors were evaluated against 27 criteria, grouped into three categories: Current Offering, Strategy, and Market Presence. Read the report and find out how each provider measures up in their market as Leaders, Strong Performers and Contenders. "

"Gartner evaluated the cloud providers offering infrastructure as a service. Google is proud that Gartner identifies Google as one of only three Leaders in this market. Get your complimentary copy of the report to learn: Where the market stands and where it's going How the vendors scored on the various criteria Which platform solutions are best for your business Why Google was named a Leader in the Infrastructure-as-a-Service market"

Selecting your next ERP solution shouldn't be a quick decision. As a leader of a large organization with many government projects and people to manage, you want to take the time and make the best choice that will enable streamlined processes across your areas of business. Download this white paper to help ease the burden of the decision making process and to stay in control of the conversation with vendors.

11 ways to identify the best supplier verification partner for your organization. Third-party supplier qualification vendors typically offer a combination of technology and service – but they are not all created equal. This guide will help you compare the features to look for in a technology platform, the kinds of services provided, and how to evaluate a third-party supplier qualification partner to meet your needs. It is most suited to safety, procurement, compliance, risk management, operations, and other professionals evaluating a third-party vendor to help manage their supplier qualification program.

Accounts payable departments at large enterprises pay thousands of invoices each month. With such a large volume of invoices, companies leave themselves at risk for overpayment and potential invoice fraud. As your business grows and your vendor list gets larger, how do you stay on top of the validity of each invoice?

Electronic signatures can have a dramatic impact on your organization’s digital transformation initiatives, helping to increase productivity, accelerate sales, strengthen collaboration and simplify a wide range of processes across all departments. However to truly leverage e-signatures, you must ensure that your solutions adhere to the most stringent guidelines for security and regulatory compliance. Here are the most important and pertinent questions to ask potential vendors about security.

Looking for a trusted partner for financial management that can help lead your organization today and into the future? Get analysis of the market, key recommendations for evaluating vendors, and more. Download your complimentary copy of the report.

Looking for a cloud partner for financial planning and analytics that’s flexible, easy to use, and always keeps you up-to-date with the latest technologies? Get analysis of the market, key recommendation for evaluating vendors, and more. Download your complimentary copy of the report.

Looking for an agile and scalable HCM system that can help lead your organization today and into the future? Get analysis of the market, key recommendations for evaluating vendors, and more. Download your complimentary copy of the report.

Live Chat software can help you to increase online sales conversions and customer service productivity - if you use it correctly. To maximize your live chat ROI it's important to select the right live chat vendor. This PDF provides some essential tips that you should consider in making the best selection.

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations. Key Takeaways: How industry leaders have digitally transformed insurance offerings with a platform business model. How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations. Best practices to increase customer retention and profitability with a single view of the customer. Presented by: Ben Turner, CTO, Legal and General Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

Countless studies and analyst recommendations suggest the value of improving security during the software development life cycle rather than trying to address vulnerabilities in software discovered after widespread adoption and deployment. The justification is clear.For software vendors, costs are incurred both directly and indirectly from security flaws found in their products. Reassigning development resources to create and distribute patches can often cost software vendors millions of dollars, while successful exploits of a single vulnerability have in some cases caused billions of dollars in losses to businesses worldwide. Vendors blamed for vulnerabilities in their product's source code face losses in credibility, brand image, and competitive advantage.

Organizations see Web content management as a pivotal solution component in driving new business value. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.

I. What is Payroll Accounting? II. Why is Payroll Accounting Important? III. Payroll Services IV. How Should a Vendor for Payroll Accounting Be Selected? V. Vendor References VI. How to Perform a Reliable Reference Check VII. When You Have to Switch Vendors VIII. Payroll Vendors Service Providers IX. Glossary