workflow issues

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Published By: Genesys     Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes. To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as: • Create a holistic view • Increase flexibility • Reduce cost • And more
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm
    
Genesys
Published By: BMC Software     Published Date: Jul 22, 2015
In this white paper, you’ll discover an enterprise approach to Big Data that leverages workload automation to: - Integrate Hadoop workflows into your enterprise processes to deliver new applications faster - Resolve issues faster with predictive analytics, automated alerts, and early problem detection - Achieve compliance and governance adherence
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big data, business processes, enterprise systems, hadoop, compliance
    
BMC Software
Published By: Kronos     Published Date: May 30, 2018
In this article, learn the implications for companies when they don’t have reliable payroll processes that deliver accurate paychecks and what companies can do to rectify this issue: •Paycheck errors can negatively impact employee engagement •Nearly half of U.S. employees will look for a new job after having two problems with their paycheck •An automated payroll solution enables managers to review employee time daily and manage by exception, increasing payroll accuracy and saving manager and payroll staff time •Email alerts and a robust workflow can identify payroll issues before they become trends Download this informative article to learn more about the impact of payroll errors and the advantages of using an automated Kronos® workforce management solution to create perfect paychecks.
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Kronos
Published By: Dell Software     Published Date: Jul 24, 2012
Quest Workspacetm Help Desk is a robust help desk solution for small to medium-sized businesses with complex network environments. It provides a powerful combination of management features integrated with a best-of-breed IT help desk platform. Use the help desk software to manage the ticket system workflows, dashboards, reporting and end-user self-service portals. Use the embedded management features within the help desk platform to proactively manage network events, desktops, servers and applications as well as resolve issues faster and more effectively.
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help desk, active directory, resolve issues, reports, windows, iphone, priorituze requests, auto escalation
    
Dell Software
Published By: Marketo     Published Date: Jun 08, 2017
Are you running into limitations with your current marketing automation solution? Perhaps your solution is missing core functionality for cross-channel marketing or reporting. Maybe you’ve found that even basic workflows are inflexible and cumbersome for your team to create or replicate. It’s also possible that you’re facing reliability or support issues that hinder your success. The fact is, if you don’t have key functionality, system reliability, or support resources, you simply won’t achieve the best results. Worse, you may be slowing down your entire business. If you don’t make the move to a robust, scalable platform, you’re in real danger of falling behind your industry peers and top competitors.
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marketing automation, solutions, workflow, support resources, scalable, platforms, industry peers, top competitors
    
Marketo
Published By: ScriptLogic     Published Date: Aug 30, 2010
Small to medium businesses experiencing network downtime can cost as much 3% of annual revenues. It is critical that you have a help desk solution that can help efficiently track, identify and resolve issues as quickly as possible. Help Desk Authority® provides best-of-breed ticket workflows, dashboards and reporting with advanced automation and self-service functions to enable IT to focus on more important issues.
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scriptlogic, help desk authority, lifecycle, optimization, remote support, data tracking
    
ScriptLogic
Published By: Mimecast     Published Date: Sep 25, 2008
Email is one of the most critical applications in use in business today: it is embedded in many business workflows, it is used by engineers to inform them of infrastructure issues and it is used to communicate with customers and business partners. In short, the modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event.
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mimecast, saas, malware, workflows, risk management, email solutions, email managemeng, archiving
    
Mimecast
Published By: Marketo     Published Date: Jul 13, 2015
Download this ebook to learn more about creating a lead nurturing strategy.
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lead nurturing, lead nurture, generating leads, management processes, workflow issues, marketing automation, crm
    
Marketo
Published By: Marketo     Published Date: Jul 13, 2015
Download The Definitive Guide to Lead Nurturing to explore lead nurturing through thoughtful explanations, industry thought leader interviews, checklists and charts.
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lead nurturing, lead nurture, generating leads, management processes, workflow issues, marketing automation, crm, lead score
    
Marketo
Published By: Marketo     Published Date: Jun 08, 2017
Are you running into limitations with your current marketing automation solution? Perhaps your solution is missing core functionality for cross-channel marketing or reporting. Maybe you’ve found that even basic workflows are inflexible and cumbersome for your team to create or replicate. It’s also possible that you’re facing reliability or support issues that hinder your success. The fact is, if you don’t have key functionality, system reliability, or support resources, you simply won’t achieve the best results. Worse, you may be slowing down your entire business. If you don’t make the move to a robust, scalable platform, you’re in real danger of falling behind your industry peers and top competitors.
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Marketo
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