business process management

Results 126 - 150 of 341Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Oct 09, 2009
With BPM BlueWorks from IBM, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM Business Designs, discover and contribute industry-specific BPM content and participate easily in the community. See how today.
Tags : 
business process management, bpm, blueworks, cloud computing, mapping tools, process modeling, deployment, ibm
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
Tags : 
ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management, analytics, business rules, collaboration
    
IBM
Published By: IBM     Published Date: Aug 20, 2013
Decisions, decisions. They can make or break marketing success. Yet as customers and channels grow more complex, so does decision-making. As choices multiply, marketing becomes more challenging than ever. The days when marketers could rely strictly on good judgment and business acumen are past. Technology for decision and process automation gives marketers a decided edge in making spot-on decisions that match individual customers to the best message, on a scale of millions. The process of Decide builds on customer data collection and analysis, and positions your organization for profitable engagement with your Generation C connected customers. It plays an essential role in Enterprise Marketing Management (EMM) along with the processes of Collect, Analyze, Deliver and Manage.
Tags : 
enterprise marketing management, customer marketing, customer communication, interactive marketing, emm, process automation, marketing strategy, multi-channel marketing, customer relationship management
    
IBM
Published By: IBM     Published Date: Sep 27, 2013
As companies become more reliant on critical applications to manage business processes and to interact with their customers, the time to market for new solutions becomes a key success factor for the business. Over half of the organizations in the study cited accelerating new application development and deployment as an operational objective for deploying IBM PureSystems solutions. IBM PureSystems family is a portfolio of expert integrated systems built from the ground up to deliver an optimized hardware and software platform. Integrated systems combine compute, storage, networking, and management into factory pre-configured and pre-integrated solutions.
Tags : 
ibm, ibm pureflex system, ibm flex system, applications, application delpoyment, application integration, integration, integrated system, it resources, computing, storage, networking, virtualization
    
IBM
Published By: IBM     Published Date: Sep 27, 2013
With so much talk about big data and the possibilities it can offer, the truth behind what big data is—and what it can do for businesses—can be hard to determine. However, according to Dr. Barry Devlin of 9sight Consulting, the truth behind all the talk is not hard to see, provided that organizations are willing to return to the principles of good data management processes. According to Dr. Devlin’s white paper “The Big Data Zoo—Taming the Beasts”, data is still data, whether big or small. It needs to be managed effectively if organizations want to be gain value from it. Although big data may present special challenges for IT organizations, the principles of data management haven’t changed.
Tags : 
big data, data management, data warehousing, data analysis, platform integration
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
Providing a superior experience for citizens and constituents is not easy, and gone are the days when problematic customer interactions can be smoothed over by empathetic service representatives. In an omni-channel world, the number of citizen touchpoints is not only increasing, but is increasingly automated, and governments will not get many chances to take the steps that are required to make things right. Unlike at any other time in history, the quality of your operations will shine through, in virtually every interaction with the citizen. A Smarter Process approach helps you to reinvent business operations in the era of the citizen.
Tags : 
government, smarter process approach, agility, business process management, bpm, cities, efficient government
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
Tags : 
smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
Tags : 
business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
    
IBM
Published By: IBM     Published Date: Nov 08, 2013
Because all processes should be aligned to customer metrics, process improvement is an important goal for organizations in every industry. This paper illustrates the impact analytics can make on business processes through real-world examples based on IBM client experiences, and describes the steps organizations can take to refine quality, warranty, financial, inventory and other processes that are essential to achieving operational excellence.
Tags : 
ibm, embedding business analytics, organizational processes, business analytics, building smarter processes, insight and alignment, consistent information, accurate information, business intelligence, connect business processes, performance management, customer metrics, internal processes, external processes, competitive benchmarking, critical insight and alignment
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
Tags : 
business operations, business process management, bpm, process automation, smarter process, banking, financial services
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
A Smarter Process approach helps leaders in the public sector to increase citizen loyalty and engagement. Gain visibility and the ability to quickly change operational systems with intelligent automation. Increase efficiencies and lower costs.
Tags : 
government, smarter process approach, agility, business process management, bpm, cities, efficient government
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
A Smarter Process vision for healthcare. We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have set a high bar - in the way they engage customers throughout the entire sales process -not just during the commercial transaction, but before, during and after the transaction. Can healthcare and life sciences meet the challenge?
Tags : 
business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
Tags : 
smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
Tags : 
business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: IBM     Published Date: Nov 14, 2013
IBM Business Process Manager is a business process management platform designed to help enhance the visibility and management of an organization's business processes. Read this white paper to learn how you can help enable the optimization of the business value of your SAP implementation by using a BPM approach.
Tags : 
business operations, business process management, bpm, process automation, smarter process, smarter process approach, agility, analytics, process automation, sap, ibm
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
Tags : 
business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation, corporate portals, document management, information management, records management, search and retrieval, search engines
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
Tags : 
business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
Tags : 
smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation, content management system, corporate portals, document management, information management, records management, search and retrieval
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
A Smarter Process vision for healthcare. We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have set a high bar - in the way they engage customers throughout the entire sales process -not just during the commercial transaction, but before, during and after the transaction. Can healthcare and life sciences meet the challenge?
Tags : 
business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management, business analytics, business intelligence, content management system, document management, information management, search and retrieval
    
IBM
Published By: IBM     Published Date: Jul 30, 2014
With the intelligent Business Platform (iBP) in the cloud from IBM, you can transform your enterprise to exploit the potential of cloud-based business transactions, improve the quality of your business processes and help realize significant cost savings.
Tags : 
ibm, business process management, bpm, cloud, cloud based business transactions, bpm strategy, infrastructure, business platform, ibp, cloud services, business processes as a services
    
IBM
Published By: IBM     Published Date: Jul 30, 2014
Read this analyst white paper to identify key strategies and capabilities for effective multi-author, recurring narrative reporting and disclosure management.
Tags : 
ibm, business analytics, finance, automation, record to report, rtr, rtr process, disclosure management
    
IBM
Published By: IBM     Published Date: Jul 30, 2014
Use this book to understand why integrating and unifying your closing, consolidating, and reporting process is critical. Learn about re-engineering your point solution approach to these activities by investing in integrated solutions. Achieve automation and enhance your ability to manage internal controls, reduce risks, and efficiently create consolidated financial statements and regulatory reports (including XBRL).
Tags : 
ibm, business analytics, finance, closing, consildating, reporting, reporting process, internal control management, risk reduction, consolidation, financial statement consolidation, regulatory reports consolidation
    
IBM
Published By: IBM     Published Date: Jul 30, 2014
Read how corporate performance management supports cost optimization and growth initiatives and can help any organization deliver short and long term strategic benefits.
Tags : 
ibm, business analytics, corporate performance management, growth initiatives, financial processes, financial management, cpm, cpm application suite, cpm deployments
    
IBM
Published By: IBM     Published Date: Jul 30, 2014
Develop or restore forecasting health by adhering to the six principles presented in this paper.
Tags : 
ibm, business forecasting, forecasting process, financial management, financial planning, budgeting
    
IBM
Published By: IBM     Published Date: Jul 31, 2014
Read this new paper and learn why more organizations are responding to this dilemma by choosing cloud-based ICM.
Tags : 
ibm, business analytics, sales, incentive compensation management, icm, icm requirements, icm solutions, sales process management, cloud based icm
    
IBM
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.


Featured FREE Resource: