case management

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Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in the Healthcare industry.
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ibm, enterprise content management, advanced case management, healthcare agencies, automation, customer service, regulatory compliance, content and process management, analytics
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
To support increasing demands, healthcare organizations need to improve their agility between processes and people through improved information sharing
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ibm, advanced case management, healthcare, content management, social networking, collaboration, analytics, policies, rules
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in these Energy and Utilities Industries.
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ibm, advanced case management podcast, energy and utilities industries, content and process management, analytics, business rules, collaboration
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Case Management And the Implications in the Financial Services Industry.
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ibm, advanced case management podcast, financial services industry, customer service, content and process management, analytics, business rules, collaboration
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
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ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management, analytics, business rules, collaboration
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
In today's business environment, having a full audit trail of decision making history is critical. Download this recorded discussion to discover Case Management and listen how organizations are able to optimize outcomes based on advanced intelligence capabilities.
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ibm, advanced case management podcast, acm, audit trail, business intelligence, content management
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Download this free podcast to learn why Insurers are utilizing Advanced Case Management to improve profitability and increase marketshare in a highly competitive industry.
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ibm, advanced case management podcast, acm, insurance, business intelligence, content management, collaboration
    
IBM
Published By: IBM     Published Date: Oct 01, 2012
Serving over 2,600 U.S. hospitals and 84,000 other healthcare sites, the Premier healthcare alliance is undertaking a groundbreaking initiative to help providers identify which treatments benefit patients the most so they can be assured the best care
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case study, healthcare, premier, infrastructure, security management, service management
    
IBM
Published By: IBM     Published Date: Oct 01, 2012
Cars.com uses IBM software to gain a 360-degree view into its technology infrastructure and applications, giving the company visibility into the user experience of its consumers, dealers and advertisers.
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case study, cars, user experience, customer experience management, application management
    
IBM
Published By: IBM     Published Date: Nov 29, 2012
Healthcare providers and healthcare plans enterprises are facing significant and challenges to improve quality of care and patient satisfaction while controlling rising costs. Read on about making a case for improved efficiency in healthcare.
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improving efficiency, healthcare, healthcare industry, quality care, acm, advanced case management, healthcare data
    
IBM
Published By: IBM     Published Date: Feb 21, 2013
Disclosure management tools ave transformed the so called ‘Last Mile’ of finance, turning a haphazard, time consuming and error-prone process into a much more streamlined, timely and controlled endeavor.
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disclosure management, finance, statutory, reporting, process management, documents
    
IBM
Published By: IBM     Published Date: Oct 24, 2013
While a business case is all about the numbers, knowing how and when to push the proposal through the approval process requires an understanding of the psychology behind how proposals are selected and funded. Learn the tools and strategies to develop a business case and gain approval within your company.
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business case, best practices, success tactics, leadership, persuasion, decision making, selling
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: IBM     Published Date: Jan 02, 2014
"The Cincinnati Zoo & Botanical Garden is one of the nation’s most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent’s Magazine. Each year, more than 1.3 million people visit its 71-acre site, which is home to more than 500 animal and 3,000 plant species. Although the Zoo is a non-profit organization and is partially subsidized by Hamilton County, more than two thirds of its $26 million annual budgetis generated through its own fundraising efforts."
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ibm, case study, botanical garden, increase revenues, customer experience, boost sales, effective marketing, effective promotions, optimize labor costs, demand patterns, business analytics, transformation program, zoo management, business impact, operational management, direct benefits, indirect benefits, segmentation, analytic applications, business outcomes
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation, content management system, corporate portals, document management, information management, records management, search and retrieval
    
IBM
Published By: IBM     Published Date: May 28, 2014
Read the whitepaper to find out how one client improved business value of their data by implementing InfoSphere Optim processes and technologies.
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ibm, data lifecycle management, infosphere optim, integrating big data, governing big data, integration, best practices, big data, ibm infosphere, it agility, performance requirements, hadoop, scalability, data integration, big data projects, high-quality data, leverage data replication, data persistence, virtualize data, lifecycle management
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
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ibm, banking, business, fraud-prevention, fraud, technology
    
IBM
Published By: IBM     Published Date: Aug 08, 2014
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
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technology, fraud prevention, finance, fraud loss reduction
    
IBM
Published By: IBM     Published Date: Oct 06, 2014
Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.
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data warehouses, bi environments, bi technologies, faster deployments
    
IBM
Published By: IBM     Published Date: Oct 22, 2014
A case study on how a major oil and gas producer saves 35 percent on data storage costs and 30 percent in litigation-related costs by adopting a smarter data discovery and defensible disposal strategy, using IBM Enterprise Content Management solutions.
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legacy data, data storage costs, data storage, content management
    
IBM
Published By: IBM     Published Date: Oct 22, 2014
Download this white paper from MWD Advisors and get an inside look at what you’ll need to (1) Empower your most valuable knowledge workers; (2) Provide exceptional customer experiences; and (3) Thrive in an increasingly competitive environment
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customer service, case management, advanced analytics
    
IBM
Published By: IBM     Published Date: Nov 19, 2014
According to a recent survey by the Compliance, Governance and Oversight Council, almost 70% of the electronic content and information organizations retain has no business or legal value. It’s simply digital detritus, retained because 1) we think we might need it sometime, 2) we forget about it, or 3) we don’t have policies and software in place to get rid of it. Ultimately, though, this unnecessary accumulation of content can create real problems in terms of e-discovery, regulation, management and cost. Watch this video white paper to learn more about: - How to get started on an information management strategy - The right combination of software and policy for successful information governance - The business case for proactive management of an organization’s digital footprint
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compliance, governance, oversight, digital debris, data cleanup, legacy data cleanup, information management, information management strategy, information governance
    
IBM
Published By: IBM     Published Date: Feb 24, 2015
Big data analytics offer organizations an unprecedented opportunity to derive new business insights and drive smarter decisions. The outcome of any big data analytics project, however, is only as good as the quality of the data being used. Although organizations may have their structured data under fairly good control, this is often not the case with the unstructured content that accounts for the vast majority of enterprise information. Good information governance is essential to the success of big data analytics projects. Good information governance also pays big dividends by reducing the costs and risks associated with the management of unstructured information. This paper explores the link between good information governance and the outcomes of big data analytics projects and takes a look at IBM's StoredIQ solution.
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big data, ibm, big data outcomes, information governance, big data analytics
    
IBM
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