data center

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Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The right contact center solution should integrate tightly with your CRM solution and add value to it. Your contact center software should be able to capture all email, chat and standard telephone interactions and link them to the customer records database. Not only does this ensure continuity in all your customer communications, it gives the CRM database more information to use in constructing a better picture of your customers’ behavior. So how do you choose the right contact center for your organization? Following are three examples of forward-thinking businesses that found the right answer with cloud communication technology.
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contact center, crm, telephone interactions, communications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
This paper outlines the difficult challenges faced by all businesses in creating exceptional customer experiences. And discusses the value of a contact center that supports all channels, disaster recovery and data analytics. Contact Centers today must manage cultural change throughout the organization to truly meet customers’ expectations. Read on to learn best practices for taking the lead in creating customer journeys that engender loyalty, delivers satisfaction, and drives revenues.
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contact center, modern customer, customer engagement, customer experience, data analytics, disaster recovery
    
8x8 Inc.
Published By: Aberdeen Group     Published Date: Jun 02, 2011
The focus of this document is to quantify the cost of IT-induced business downtime.
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aberdeen, datacenter uptime, roi, disaster recovery, best-in-class, industry average, laggard, sla
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Jun 03, 2011
This report is a detailed examination of how backup and recovery practices vary by the size of the enterprise.
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aberdeen, disaster recovery, datacenter uptime, business continuity, business interruptions, disaster planning, cloud storage, storage as a service
    
Aberdeen Group
Published By: Accelops     Published Date: Nov 05, 2012
Read this white paper to learn how the combination of discovery, data aggregation, correlation, out-of-the-box analytics, data management, and reporting can yield a single pane of glass into data center and IT operations and services.
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accelops, data center, cloud service, cloud service management
    
Accelops
Published By: AccelOps     Published Date: Jan 08, 2014
Use real-time analytics and correlation for efficient root-cause analysis in your data center. Learn more about how AccelOps can help your company in our latest white paper.
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accelops, application performance, network, data, data center, network monitoring, cloud, infrastructure
    
AccelOps
Published By: Active Power     Published Date: Nov 17, 2014
This paper provides a quantitative analysis of the in-service reliability of Active Power’s CleanSource 750HD UPS (uninterruptible power supply) system versus a double-conversion UPS with batteries.
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active power, data center power, data center batteries, power and cooling, energy, data center energy, power source
    
Active Power
Published By: Adaptive Computing     Published Date: Feb 06, 2014
A new approach, known as “Big Workflow,” is being created by Adaptive Computing to address the needs of these applications. It is designed to unify public clouds, private clouds, Map Reduce-type clusters, and technical computing clusters. Download now to learn more.
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adaptive, ada[tive computing, big data, data center, workload management, servers, cloud, cloud computing
    
Adaptive Computing
Published By: Akamai Technologies     Published Date: May 05, 2017
To keep your organization and your data safe, it is crucial to consider forward-thinking approaches to cybersecurity. In this e-book, we discuss how you can augment your existing website infrastructure or within a data center with security measures in the cloud for a more robust security posture. We share Akamai’s approach to cloud security as well as those of other vendors. We then take a closer look at some commonly used, but sometimes misleading, metrics — so you can make more educated decisions about the best solutions for your needs.
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cloud security, data, akamai
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Aug 17, 2017
To keep your organization and your data safe, it is crucial to consider forward-thinking approaches to cybersecurity. In this e-book, we discuss how you can augment your existing infrastructure within the data center with security measures in the cloud for a more robust web security posture. We also share Akamai’s approach to cloud security as well as those of other vendors. We then take a closer look at some commonly used, but sometimes misleading, metrics — so you can make more educated decisions about the best solutions for your needs.
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cloud security, buyer's guide, data safety, cybersecurity
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Aug 17, 2017
The cloud is a network of servers housing data, software, and services. Cloud services are commonly accessed via the Internet, instead of locally in a data center. Businesses are increasingly relying on the cloud for cybersecurity for two key reasons: 1. Due to a changing threat landscape, there’s a need for more scale, accuracy, experience, and collective intelligence. These resources are out of reach internally for most organizations. 2. There are fundamental limits with on-premises hardware mitigation appliances and enterprise data centers for Distributed Denial of Service (DDoS) and web attack protection.
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cloud security, scale, data center, ddos
    
Akamai Technologies
Published By: Alcatel-Lucent     Published Date: Dec 02, 2009
Faster, more powerful and dense computing hardware generates significant heat and imposes considerable data center cooling requirements.
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data center design and management, distributed computing, internetworking hardware, power and cooling
    
Alcatel-Lucent
Published By: Alcatel-Lucent     Published Date: Sep 30, 2009
Ensuring the reliability and efficiency of your data center operations requires a strategic partner that is qualified to minimize energy usage, reduce costs, and optimize space utilization, helping you meet critical business initiatives.
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alcatel lucent, power, cooling, eco-sustainability, modular cooling, crac, opex
    
Alcatel-Lucent
Published By: Alcatel-Lucent     Published Date: Dec 02, 2013
The question that businesses need to ask themselves is, “Is my data center designed for yesterday’s technology, or tomorrow’s?”. This whitepaper will help you find the answer.
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data center, data centre, data center optimization, alcatel lucent, alcatel, lucent, qos, server farm
    
Alcatel-Lucent
Published By: Alert Logic     Published Date: Jun 12, 2014
In a relatively short time, cloud computing, specifically Infrastructure-as a-Service, has shifted from a new but unproven approach to an accepted, even inevitable, model. Driven by flexibility and efficiency, the question facing most organizations is not whether the cloud is part of their infrastructure plans, but which applications and workloads to move to the cloud and when. But even as the benefits of cloud and hosted models have become apparent, concerns persist about security, and an assumption lingers that the cloud is inherently less secure than an enterprise data center environment.
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cloud security, public cloud, amazon web services, cloud pci, secure cloud
    
Alert Logic
Published By: Alert Logic     Published Date: Aug 25, 2014
The Security Operations Center (SOC) is where security data is transformed into an effective response to attacks. From investigating threats and scanning for vulnerabilities, to reverse-engineering malware and developing new security content to identify the latest threats, the SOC is a critical piece of the security puzzle. Learn how Alert Logic’s SOC operates to protect IT infrastructure from on-premises data centers to the cloud.
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Alert Logic
Published By: Aligned Data Centers     Published Date: Nov 16, 2016
With Aligned Data Centers, you are in control of your data center. The paper that follow explains how.
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data center, power, data center energy, power and cooling, data center management
    
Aligned Data Centers
Published By: AMD     Published Date: Jul 20, 2012
Business agility can be defined as a company's ability to respond to changes in business conditions quickly enough to benefit from them.
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amd, dell, microsoft, it administrators, virtualization, agile business execution, virtual server performance, data migration
    
AMD
Published By: AMD     Published Date: Oct 01, 2012
Transcendent Technology for the Dynamic Data Center
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amd, windows server 2012, server, windows, operating system, virtualization
    
AMD
Published By: AMD     Published Date: Oct 08, 2012
Understanding the Totality of the Move to Virtual Machines and Infrastructure
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amd, cloud computing, cloud, data, data management, infrastructure, virtualization, data center
    
AMD
Published By: AMD     Published Date: Oct 08, 2012
Business agility be defined as a company's ability to respond to changes in business conditions quickly enough to benefit from them. To support business agility, IT managers generally want to be able to execute projects quickly and efficiently,
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amd, business agility, cloud computing, cloud, data, data management, infrastructure, virtualization
    
AMD
Published By: AMD     Published Date: Oct 08, 2012
Transcendent Technology for the Dynamic Data Center
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amd, cloud computing, cloud, data, data management, infrastructure
    
AMD
Published By: APC by Schneider Electric     Published Date: Feb 09, 2011
In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.
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absolute, data protection, maitenance, ups, physical infrastructure, infrastructure, data loss protection, dlp
    
APC by Schneider Electric
Published By: APC by Schneider Electric     Published Date: Feb 15, 2011
This paper divides the realm of data center "Operations Technology" into four distinct domains and compares the primary and secondary functions of key subsystems within these domains.
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apc by schneider electric, classification, data center operations technology, ot management tools, software management tool, physical infrastructure
    
APC by Schneider Electric
Published By: APC by Schneider Electric     Published Date: Feb 15, 2011
This paper explains how to quantify the electricity savings and provides examples of methods that can greatly reduce electrical power consumption.
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apc by schneider electric, electricity usage, energy efficient data centers, power consumption, network infrastructure, total cost of ownership, tco
    
APC by Schneider Electric
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