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Published By: 4Retail     Published Date: Mar 24, 2010
This white paper aims to identify why there is a need for a new technology and how this solution can improve communication, enhance collaboration and reduce the lead time of the design to delivery cycle.
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the third way, communication, document management, on-demand collaboration tool, project management, global sourcing, global sourcing management, on demand collaboration solution
    
4Retail
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
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contact center, global economy, customer support, cloud offerings, 8x8
    
8x8 Inc.
Published By: Adobe     Published Date: Nov 02, 2018
Improving the customer experience is a strategic imperative for most organizations today, but delivering an engaging experience across the growing number of digital customer touch points can be a daunting challenge. Organizations must deliver responsive experiences that “play well” on smartphones, PCs, and tablets. They must publish content to installed app experiences on mobile and other connected devices, to social channels, and to email campaigns. They must manage global sites in different languages, localize the experience for different markets, and — increasingly — personalize the experience for different customer personas or segments. A modern digital experience management platform is essential for any organization hoping to make digital experience delivery a core competency. IDC interviewed organizations using Adobe Experience Manager Sites (AEM Sites) to understand the impact of the platform on their ability to create, manage, and deliver digital experiences. Study participants
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Adobe
Published By: Adobe     Published Date: Jul 15, 2019
With an ever-growing array of customer interactions, especially digital, businesses are rapidly looking to gain competitive advantage by using data and insights at scale to create and activate 360-degree profiles of their customers to deliver a better experience. In a rush to accelerate digital growth and improve their business strategies, many global enterprises have built soiled, redundant technology environments, resulting in inaccurate, or worse, conflicting views of their customer's brand interactions. For example, Forrester's research reveals that 90% of enterprises use multiple analytics tools.
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Adobe
Published By: Amazon Web Services EMEA     Published Date: Oct 07, 2019
Application development has become core to business success. As a result, application developers have emerged as precious assets not just inside their companies, but across the global economy. According a report from Stripe, these developers have the potential to collectively raise worldwide GDP by $3 trillion over the next decade—which is why keeping them productive and professionally fulfilled is more important than ever
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Amazon Web Services EMEA
Published By: AmVenture     Published Date: May 23, 2017
BNP Paribas Global released a report last year titled “The Emergence of the Millenipreneur.” It painted an interesting picture of who these millennial entrepreneurs are, from the average age they started their first business to their total net worth. But what exactly does it take to start a new business? We’re giving you the top 7 things that “milleniprenuers” need to keep in mind while starting a business of their own.
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millennial, entrepreneurs, business, bnp
    
AmVenture
Published By: apperian     Published Date: Apr 13, 2012
This case study focuses on the retail industry and how one of the world's most visible global brands employed a self-service application, powered by Apperian's EASE platform - on Apple iPads in their retail outlets. Learn how Apperian's EASE helps this company deploy and manage their applications for a global user base, in an easy-to-use and easy-to-update manner.
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apperian, technology, enterprise applications, mobile device, wireless communication, mobile management
    
apperian
Published By: Aria Systems     Published Date: Sep 21, 2015
After featuring the Global Giants in our first edition of Recurring Revenue Innovators, we now turn our attention to the Emerging Leaders—businesses with terrific potential to break out into commercial success with a new revenue model. From subscriptions to usage to tiered and freemium models, these companies are offering products and services on terms that are irresistibleto their customers.
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Aria Systems
Published By: Astute IT DACH     Published Date: Feb 28, 2018
Viele Unternehmen, die einen Wechsel in die Cloud in Angriff nehmen, verlagern erst einmal sekundäre Daten vor Ort in den Cloud-Speicher. Bei Kosten von einem Bruchteil eines Cents pro Gigabyte ist der wirtschaftliche Aspekt sehr interessant – wer möchte nicht von drastisch gesenkten Speicherkosten profitieren? Die Entscheidung, Petabyte von Daten in die Cloud zu senden, sollte jedoch nicht leichtfertig getroffen werden. Wir bei Veritas wissen, dass eine solide Datenverwaltung in der Cloud vor allem globale Datentransparenz voraussetzt. Nachdem Sie Ihre Daten verstanden und visualisiert haben, können Sie: • SIE KLASSIFIZIEREN • SIE VERLAGERN • DATENANOMALIEN IDENTIFIZIEREN Im Folgenden finden Sie wichtige Tipps, mit denen sichergestellt wird, dass der Wechsel in die Cloud erhebliche Kosten einspart und gleichzeitig Datenrisiken vermeidet.
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bestimmungen, cloud, astute, speicher, unternehmen
    
Astute IT DACH
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 28, 2018
Viele Unternehmen, die einen Wechsel in die Cloud in Angriff nehmen, verlagern erst einmal sekundäre Daten vor Ort in den Cloud-Speicher. Bei Kosten von einem Bruchteil eines Cents pro Gigabyte ist der wirtschaftliche Aspekt sehr interessant – wer möchte nicht von drastisch gesenkten Speicherkosten profitieren? Die Entscheidung, Petabyte von Daten in die Cloud zu senden, sollte jedoch nicht leichtfertig getroffen werden. Wir bei Veritas wissen, dass eine solide Datenverwaltung in der Cloud vor allem globale Datentransparenz voraussetzt. Nachdem Sie Ihre Daten verstanden und visualisiert haben, können Sie: • SIE KLASSIFIZIEREN • SIE VERLAGERN • DATENANOMALIEN IDENTIFIZIEREN Im Folgenden finden Sie wichtige Tipps, mit denen sichergestellt wird, dass der Wechsel in die Cloud erhebliche Kosten einspart und gleichzeitig Datenrisiken vermeidet.
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bestimmungen, cloud, astute, speicher, unternehmen
    
AstuteIT_ABM_EMEA
Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: AWS     Published Date: Nov 07, 2018
Enterprises seeking the security and performance capabilities of establishing their own private network are often turned away by the high cost and technical expertise required. AT&T NetBond® for Cloud helps establish private, dynamic connectivity from on-premises data centers to Amazon Web Services (AWS) in as little as 2-3 days. Aira, a customer focused on augmented reality, has leveraged the global connectivity capabilities of AT&T NetBond® to connect low vision or blind smart glasses users with a network of agents to guide the visually impaired through everyday tasks such as interpreting prescriptions. Download this case study with AT&T, Aira, and AWS to learn how AT&T NetBond® can accelerate your journey to the cloud, improve ROI and secure your applications. Join our webinar to learn - Why Aira chose AT&T NetBond® to establish a global network connecting smart glasses to trained, professional agents - Best practices for quickly shifting network capacity to meet changing demands
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AWS
Published By: AWS     Published Date: Nov 07, 2018
To best support global users and customers, enterprises require seamlessly connectivity between branch office locations, applications, and workloads hosted in the cloud. Many WAN solutions are ill-equipped for this task because they are generally rigid, complex to configure, and expensive to maintain. IoT adoption, a dramatic increase of the number of network devices, and the sophistication of security threats further compounds this challenge. Geographically-distributed devices need secure cloud connectivity, limiting the ability of existing WAN solutions to fulfill the need of distributed organizations. Cisco SD-WAN on Amazon Web Services (AWS) is an overlay WAN architecture that is designed to address modern enterprise cloud applications and workloads, heterogeneous WAN connectivity, distributed global workforces, and other business needs that traditional WAN solutions cannot meet. Learn more by downloading this solution brief. Join our webinar to learn -How to migrate a data ce
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AWS
Published By: AWS     Published Date: Jul 16, 2019
Ypsomed is a leader in the development and manufacturing of injection and infusion systems. The company is keenly aware of the multi-billion dollar problem of poor medication adherence and the need to measure medicine intake and ensure doses are taken at the correct time. Ypsomed sought to create a digital solution for medication adherence monitoring and smart device management for contract research organizations’ (CROs) use in clinical trials, including self-injection systems for trial participants to administer medications at home. Yet the company faced serious demands for remote device management, global scale, and privacy and security regulations such as HIPAA and GDPR. To solve these challenges, Ypsomed adopted Philips’ HealthSuite digital platform (HSDP), a cloud platform built on Amazon Web Services (AWS). HSDP allows Ypsomed to connect devices to the cloud and remotely manage them; store data; and manage and scale services globally within healthcare regulatory, privacy, and s
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AWS
Published By: AWS     Published Date: Jul 10, 2019
Being able to monitor and respond to patient inquiries quickly and effectively is critical to creating a positive clinical experience and delivering successful products. But compiling and monitoring this data to address customer concerns in a timely way is a challenge when you have disparate sources and systems, global teams, and multiple patients. Read how a top 10 global pharmaceutical company worked with Slalom and AWS to design and implement a unified and globally distributed event and inquiry data reporting system. By combining three types of requests into one solution, the company has improved the customer experience and increased call center and data input operational efficiency by 50%. Learn how to Increase access to relevant data to help inform future or ongoing clinical trials Adapt your existing system development processes to an agile approach Engage with Slalom and AWS throughout the lifecycle of a healthcare engagement
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AWS
Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
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voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure
    
Black Box
Published By: Blackberry     Published Date: Jul 12, 2019
Law firms have received two dramatic wake-up calls about the vital importance of data security in the last two years. First, there was the leak of 11.5 million documents from offshore law firm Mossack Fonseca, known as the Panama Papers, which became public in 2016.1 Then came the massive cyberattack on prominent global law firm DLA Piper in the summer of 2017.2 As we will explore, despite the industry’s aversion to media coverage of such attacks, less-visible breaches involving the legal profession are being reported worldwide in ever-increasing numbers.
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Blackberry
Published By: Bronto     Published Date: Jan 20, 2017
Bronto partnered with Ipsos Research and Censuswide to survey more than 4000 US, UK and Australian shoppers about their preferences for cross-border shopping, factors that entice them to shop outside their home country, and remaining barriers to global ecommerce. In this paper we found: - Australian consumers (71%) embrace cross-country commerce more than the UK (44%) and the US (42%). - Women and shoppers over 55 years old are more likely to choose merchants in their home country. - The two top reasons for buying from another country are unique merchandise at a better price. - Barriers include concern about shipping costs, distrust of online payments and security worries. - Download this research report to get more valuable insights and advice to help you be the winner in this growing global competition.
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bronto, e-commerce, global sales, customer lifecycle
    
Bronto
Published By: Business.com     Published Date: Oct 09, 2012
Employee focus has quickly become an issue for more and more companies as social networking popularity continues to rise, but this problem isn't just found in the office.
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gps, fleet tracking, global positioning system, equipment
    
Business.com
Published By: Butler Technologies     Published Date: Jul 02, 2018
The Tenth Annual State of the Network Global Study focuses a lens on the network team’s role in security investigations. Results indicate that 88 percent of network teams are now spending time on security issues. In fact, out of 1,035 respondents, nearly 3 out of 4 spend up to 10 hours per week working exclusively on these types of problems - in addition to managing network upgrades, SDN, cloud, and big data initiatives. When it comes to technology adoption, both cloud and 100 GbE deployment continue to grow aggressively. VoIP adoption is closing in on 60 percent and software-defined networking (SDN) is projected to cross the halfway mark, indicating compounding network complexity amidst the ongoing struggle to ID security threats. With growth comes change and some trends identified in this year’s survey include a rise in email and browser-based malware attacks (63 percent) and an increase in sophistication (52 percent). Nearly 1 in 3 also report a surge in DDoS attacks, signaling a ne
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Butler Technologies
Published By: CFA Institute     Published Date: Mar 05, 2019
Develop your skills in effective investment performance evaluation and manager search and selection with the Certificate in Investment Performance Measurement (CIPM®) Program. Completing the CIPM Program will help you: Deliver more actionable investment insights. Improve manager search and selection. Develop skills in performance appraisal, attribution, and presentation. Increase your understanding of factors that drive portfolio risk and return. Demonstrate your commitment to maintaining globally relevant and practice-based investment performance evaluation skills. Want to learn more? Fill out this form to receive more information about the CIPM Program and download the program fact sheet.
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CFA Institute
Published By: Cisco     Published Date: Apr 08, 2015
This document will identify the essential capabilities you should seek in an advanced malware protection solution, the key questions you should ask your advanced malware protection vendor, and shows you how Cisco combats today’s advanced malware attacks using a combination of four techniques: ? Big data analytics ? Collective global security intelligence ? Enforcement across multiple form factors (networks, endpoints, mobile devices, secure gateways, and virtual systems) ? Continuous analysis and retrospective security
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protection, analytics, global security, intelligence, virtual, gateway, attacks, malware
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable. A convergence of low-cost but high-quality technology and a highly competitive business environment is making video collaboration a channel of choice for today’s information workers and decision makers. The availability of relatively low-cost technology—including high-quality video conferencing equipment, high-bandwidth networks and easy-to-use applications and tools—is bringing video collaboration within reach of today’s workforce. The impact on innovation and productivity—as well as critical business processes, from customer service to problem-solving—is only just starting to be felt.
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cisco, forbes insights, video conferencing, productivity, collaboration
    
Cisco
Published By: Cisco     Published Date: Jul 08, 2016
What You Will Learn: This document will identify the essential capabilities you need in an advanced malware protection solution, the key questions you should ask your vendor, and shows you how Cisco combats today’s advanced malware attacks using a combination of four techniques: • Advanced analytics • Collective global security threat intelligence • Enforcement across multiple form factors (networks, endpoints, mobile devices, secure gateways, and virtual systems) • Continuous analysis and retrospective security
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
IDC’s 2014 CloudView study interviewed Director-level and above respondents from a global sample of 19,080 enterprise executives responsible for IT decisions. Of this sample the full survey was conducted on the 3,643 respondents actively using cloud for multiple workloads
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Cisco
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