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Published By: (ISC)²     Published Date: Oct 15, 2010
A four-step approach to establishing leading data protection practices.
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isc2, data leak, protection planning, data protection, cloud computing, security, employee
    
(ISC)²
Published By: 123Together     Published Date: Sep 19, 2008
Today's economy is especially hard on small businesses. How does your small business keep revenue coming in when your customers are spending less? How do you attract new customers in a cost efficient manner? How do you protect your businesses' valuable information assets without making a huge technology investment?
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123together, it strategies, contact management, email, economy, stability, collaboration, green it
    
123Together
Published By: 123Together     Published Date: Sep 10, 2008
You understand the value Microsoft Exchange Server can bring to your company but the internal deployment delays, administrative complexity and cost of Exchange just isn't practical. Business and technical executives strive to find time to focus on running their business and avoid the distractions of managing a 24X7 application such as Exchange. The time and expense of running a Microsoft Exchange Server in-house may simply be too much for a company your size.
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123together, it strategies, contact management, email, economy, stability, collaboration, green it
    
123Together
Published By: 123Together     Published Date: Feb 05, 2009
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity
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123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
123Together
Published By: 15five     Published Date: Jul 17, 2019
Everything you need to know about how to make Objectives and Key Results (OKRs) work at your company. Learn how to: • Manage like top execs from Salesforce and LinkedIn • Align OKRs with your vision • Create inspiring objectives • Build a holistic performance management practice
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15five
Published By: 15five     Published Date: Jul 17, 2019
Learn best practices for choosing performance management software and advice for getting everyone at your company excited for this critical piece of HR Tech: • How to identify HR pain points • A list of sample questions for your Needs Assessment • Conducting your due diligence • A framework to analyze HR solution options • Six steps to gain executive buy-in
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15five
Published By: 15five     Published Date: Jul 17, 2019
The best practices for managing employees evolves at a break-neck pace. In 2019, the key distinction for performance management strategies is to focus on the whole employee. This ranges from physical, emotional, and mental well-being to facilitating their personal and professional development. To help you gain a deeper understanding of new trends, we assembled this list of top trends to help you create or refine your employee performance management strategy this year, including: • Developing trust with your employees • The value of people analytics • Individualized support • Learning & development • Diversity & inclusion
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15five
Published By: 15five     Published Date: Jul 22, 2019
Take off with OKRs! How do monumental feats of achievement like landing on the moon occur? We believe the key is marrying inspiration with the right strategy. The journey to the moon required countless teams planning and executing their contributions, all while measuring progress along the way. Your team also has the power to make the seemingly impossible happen with a process called Objectives and Key Results (OKRs). Whatever your version of landing on the moon, this book is designed to help you get there. It’s a resource for managers at all levels to implement the company-wide objectives established by leadership. We’ve included details for working with every employee so that they have measurable objectives that impact the entire company each quarter of the year.
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15five
Published By: 15five     Published Date: Jul 24, 2019
The most effective practices that support employees and improve morale. When people become overly-stressed, their work will suffer, they will disengage, and your turnover rate could go through the roof. As a manager, it's your job to hire people of good character and to create a space where they can feel confident in how they show up and perform their work. Download this quick guide on how to improve morale with your team or company
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15five
Published By: 2dev     Published Date: Jan 29, 2007
The goal of this series of articles is to help DBA's having a basic understanding of Oracle's Application Server.
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software development, oracle, database, database security, oracle application server, database administrator, dba, database development
    
2dev
Published By: 3D Systems     Published Date: Feb 28, 2019
Ideal for engineers for prototyping and verifying designs across a range of industrial and consumer goods applications, the FabPro Elastic BLK material offers excellent compressive characteristics and shape recovery with a realistic opaque black rubber look and feel. Quick printing and quick curing, FabPro Elastic BLK material saves times and money versus outsourcing to a third party for manufacturing. Suggested applications include: • Overmolds, seals, grommets, grips and vibration dampening components • Functional parts including dust covers, push buttons and cable stress reliefs FabPro Elastic BLK material expands the range of functional materials for 3D Systems' most affordable industrial 3D printer, the FabPro 1000. Rugged and durable, the FabPro 1000 is designed for engineers and designers who want to save time and money by managing their design and prototyping processes in-house.
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3D Systems
Published By: 3D Systems     Published Date: Feb 28, 2019
Combining the right people, hardware, and software to ensure quality everywhere Quality and reliability matter more than ever. In today’s hypercompetitive environment, companies can’t afford to lag behind when it comes to the quality of their products. And management can’t lag behind when it comes to adopting new tools and technologies to ensure quality everywhere. Over the past two decades, 3D scanning has become a crucial tool in many manufacturers’ measurement and inspection arsenals. It’s an effective metrology technique that is trusted for its accuracy, reliability, speed, and ease of use. Its noncontact nature and exceptional flexibility make it ideal for measuring a wide range of parts in a wide range of places. An effective approach to 3D scanning requires matching the right people with the right hardware and the right software to best meet your company’s measurement needs. This eBook will help you determine if 3D scanning is right for your inspection needs, and if it is, how b
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3D Systems
Published By: 3D Systems     Published Date: Feb 28, 2019
Der 3D-Druck mit Metall revolutioniert den Fertigungsprozess. Komplexe Formen, verbesserte Funktionseigenschaften und Gewichtseinsparung sind einige der einzigartigen Vorteile der additiven Fertigung (Additive Manufacturing, AM). Es gibt eine Menge Informationen über Drucktechniken, Materialien und Hardware. Ein wichtiges Element wird jedoch eher selten betrachtet: Die Notwendigkeit einer integrierten Softwarelösung für die additive Metallfertigung. Es braucht mehr als ein 3D-CAD-Modell und einen guten Drucker, um erfolgreich zu drucken. Die Software für die additive Metallfertigung übernimmt alle Vorbereitungs- und Optimierungsschritte, die zur Umsetzung der gewünschten CAD-Modellspezifikationen erforderlich sind. Dieses eBook gibt einen Überblick über den Vorbereitungs- und Optimierungsprozess für die additive Fertigung. Es erklärt, wie wichtig die Software für die Rentabilität eines Unternehmens ist, das in der additiven Fertigung tätig ist. Es zeigt außerdem, worauf man bei der Aus
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3D Systems
Published By: 4Retail     Published Date: Nov 19, 2009
If you find yourself under the burden of mass emails and wasting valuable time sifting through volumes of unnecessary information, read on to find out why you are not alone and how you can change your working practices by looking to alternative ways of communicating.
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email overload, communication, document management, problem of spam, project management, global sourcing, global sourcing management, on demand collaboration solution
    
4Retail
Published By: 6th Sense Analytics     Published Date: Sep 19, 2007
Offshore development has been embraced by the vast majority of commercial software vendors and enterprise application development groups. Why? Because a world flattened by globalization makes it possible to improve competitiveness by taking advantage of the easy exchange of low-cost, high-quality technical skills.
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offshore, offshoring, outsource, outsourcing, software, productivity, workforce, workforce management
    
6th Sense Analytics
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
There is a misperception that cloud is more expensive. It's a common error and is largely a result of applying premises-based best-practices when comparing solution alternatives. Because standard TCO studies often fail to properly value key strengths of cloud-delivered services, they can lead decision-makers astray.
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8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 24, 2017
Before moving to 8x8, MOBI had a premises-based telephone and contact center system. “We had a lot of points of failure inside of our building. And because our help desk and contact center is so critical we absolutely had to do something about it.” Mobi wanted one system to handle all interactions with their customers, primarily phone calls and instant messaging. According to Mobi, “What stood out about 8x8 was that everything was managed under one roof.” Mobi has been able to achieve this with 8x8’s integrated Virtual Office and Virtual Contact Center solutions.
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8x8, mobi, webinar, contact center, customer interaction
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
WMPH has nine sub-brands, each of which sells cruises to customers through distinct websites, including iCruise.com, AlaskaCruises,com and HawaiiCruiseOutlet.com. Given that each consumer has unique expectations from a cruise, the organization uses its websites as a touch-point to educate buyers about different options. Once buyers learn the different options available, they are then encouraged to interact with the contact center for a one-on-one consultation to help design a cruise which meets their unique needs.
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wmph, icruise.com, alaskacruises.com, hawaiicruiseoutlet.com, touch-point, cloud contact center
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The right contact center solution should integrate tightly with your CRM solution and add value to it. Your contact center software should be able to capture all email, chat and standard telephone interactions and link them to the customer records database. Not only does this ensure continuity in all your customer communications, it gives the CRM database more information to use in constructing a better picture of your customers’ behavior. So how do you choose the right contact center for your organization? Following are three examples of forward-thinking businesses that found the right answer with cloud communication technology.
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contact center, crm, telephone interactions, communications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
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frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Do you know what happens when a customer connects with your contact center? Not just the way in which he or she is routed to an agent, or the information accessed during the interaction— but what really happens in the conversation that makes the encounter an exceptional one? Do you have any insight into how your agent responded to that individual user, or a way to proactively ensure that other prospects and customers on any channel can have a consistent and positive experience? Are you leveraging all employees in your organization who have a stake in the customer experience, either directly or because their job influences the process? Do you feel confident that you have every metric at your disposal to make the best business decisions? Download now to learn more!
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modern customer, contact center, customer engagement, branding
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Bicycle companies know a thing or two about agility. So when the U.S. division of the legendary Japanese bicycle manufacturer, Shimano, decided to assess its operations, their next move was an easy decision. Management realized it had to improve the speed and dexterity of its communications to remain competitive. After considering their options, they opted for a cloud communications solution that checked off all their requirements for speed, agility and cost consciousness and more. Read more about their results.
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shimano, 8x8, communications, management, operations, cloud
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
Agent attrition in contact centers is on the rise. One reason for this is the lack of adequate coaching. Coaching drives higher agent engagement and motivation to outperform, however requires that supervisors develop a comprehensive quality management program. This paper offers best practices on how to develop a world-class quality management program.
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8x8, quality management, contact center, customer experience, employee productivity
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
This paper outlines the difficult challenges faced by all businesses in creating exceptional customer experiences. And discusses the value of a contact center that supports all channels, disaster recovery and data analytics. Contact Centers today must manage cultural change throughout the organization to truly meet customers’ expectations. Read on to learn best practices for taking the lead in creating customer journeys that engender loyalty, delivers satisfaction, and drives revenues.
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contact center, modern customer, customer engagement, customer experience, data analytics, disaster recovery
    
8x8 Inc.
Published By: A10 Networks     Published Date: Apr 14, 2006
Download this white paper to learn how IAM projects can be practical, affordable and provide quick ROI for companies of all sizes.
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access control, identity management, access management, authentication, roi, return on investment, a10, a10 networks
    
A10 Networks
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