HfS published the Top 10 Cognitive Assistant Service Provider report that explores the emerging conversational service provider ecosystem across key areas including execution ability, innovation capability, and the voice of the customer. The conversational services called as Cognitive Assistants, go beyond the traditional chatbots and augment human-customer interaction across both front- and back-office business operations. IBM was recognized for its market leadership in Cognitive Assistant that harness the power of IBM Watson capabilities – including NLP, conversation and analytics. HfS also merits IBM for demonstrating the greatest volume and depth of cognitive assistant use cases across industry verticals and enterprise processes.
Amid the rising costs of healthcare, employers and health plans are under increasing pressure to produce fast insights from their data to help drive business decisions, identify opportunities to reduce cost, improve care quality and generate reports for diverse stakeholders. But these professionals often lack the time, resources and analytic expertise necessary to integrate and interpret the massive amounts of disparate data available to them.
"Your workers demand an
extraordinary level of flexibility and convenience in how they use their
devices ...
Meaning it’s up to you to support a vast assortment of endpoints, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, smartphones, and even the Internet of Things (IoT).
And not only do your users expect support for a wide variety of form factors, but they also require cross-platform support for all major platforms, including iOS and macOS, Android, and Windows.
To complicate the situation further, they run different versions of those platforms—for example, they may run Windows XP SP3, Windows 10, or anything in between.
Read onward and learn how the industry’s first cognitive UEM platform, MaaS360 with Watson, delivers a single, strategic management and security solution to drive your organization’s digital business transformation—no matter what endpoints your enterprise is putting to work."
Published By: IBM APAC
Published Date: Mar 06, 2019
The Forrester Study on cost savings and business benefits enabled by Watson Studio and Watson Knowledge Catalog.
Watson Studio provides a suite of tools for data scientists, application developers, and subject matter experts to collaboratively and easily work with data and use that data to build, train and deploy machine learning models at scale. The Forrester provides readers a framework to evaluate the potential financial impact of the Watson Studio and Watson Knowledge Catalog investment on their organizations.
Published By: IBM APAC
Published Date: Mar 06, 2019
A single environment to build, train, and deploy machine-learning and deep learning models.
Take advantage of machine learning and AI to analyze your data. Catalog your data to make it easy to find. All applications are free and without time limit!
At IBM Watson Marketing, we believe deeply in this
practice and have dedicated a large effort to provide
some of this critical data to marketers.
The newest IBM Watson Marketing annual report of
marketing benchmarks is bigger and better than ever
with mobile marketing metrics data in addition to
email marketing metrics.
This year’s report includes traditional benchmark
metrics such as email marketing open, click-through
and unsubscribe rates, as well as email client and
device data and engagement/read rates. New
this year to the report are delivery and message
frequency metrics for SMS and open and clickthrough rates for mobile push messages.
In this webinar, experts discuss how data and analytics can be applied to improve health program outcomes and how social determinants of health affect risk. It includes a case study on how the application of advanced analytic methods helped to decipher the impact of high-priced specialty drugs on the overall population. The experts also address how artificial intelligence can drive better decision-making, improve population health and cut costs.
While it might be desirable to standardize end users on one or two types
of devices that all run the same operating system, most organizations
don’t have that luxury. Today’s users demand an extraordinary level of
flexibility and convenience—which means most organizations support a
vast assortment of endpoints, including laptops and desktops (both PCs
and Macs), tablets and hybrid devices, smartphones, and even wearables
and IoT devices.
Data analytic solutions help improve the value of health and human services, drive better decision-making and lower costs. See how the right solutions can contribute to millions of dollars saved through fraudulent claims detection, offer insights into the social determinants of health and benefit social programs.
This one-page interview describes the importance of providing clinicians with access to evidence-based information and discusses how artificial intelligence can help deliver that information quickly at the point-of-care.
In this case study, large health systems implement IBM Watson Health to surface improvement opportunities. Using this tool, they were able to cut costs, reduce patients’ length of stay, acquire actionable data, address number of readmissions and improve management of COPD and sepsis.
collectd is an open source daemon that collects system and application performance metrics. With this data, collectd then has the ability to work alongside other tools to help identify trends, issues and relationships not easily observable.
Read this e-book to get a deep dive into what collectd is and how you can begin incorporating it into your organization’s environment.
The world of artificial intelligence (AI) has finally arrived at the doorstep of IT operations. As organizations move toward using both big data and machine learning functionality to support a variety of IT operations, processes and tasks, artificial intelligence for IT operations (AIOps) platforms have emerged as a one-stop solution.
Gartner has released a “Market Guide for AIOps Platforms” that provides findings about the AIOps industry and its latest developments.
Download your complimentary copy to:
*Gain insight into the developing industry of AIOps and its future
*Learn how to optimize IT operations powered by machine learning to drive business value
*Compare different AIOps platform vendors and their range of capabilities
Imagine a world where incident alerts arrive 30 minutes before problems even begin — you’d actually have the power to prevent outages and deliver a truly seamless experience to your customers. Sound impossible? Think again — the right AIOps (Artificial Intelligence for IT Operations) solution can help you maintain uptime, reduce manual incident-management tasks and increase productivity.
IT organizations are now responsible for delivering seamless customer experiences while preventing outages and managing an increasing number of systems. With growing responsibility placed on IT, there is an opportunity to drive strategy for company-wide business processes and operations.
Companies using machine data powered platforms like Splunk collect disparate data types to quickly troubleshoot and monitor systems. By adding predictive capabilities, IT can glean critical insights for the business and develop strategic initiatives on issues that matter.
Download the white paper “Embracing the Strategic Opportunity of IT” to learn how to:
Enable a business aware IT organization
Unlock operational efficiencies
Solve problems with predictive analytics
Inefficient contracting can cause firms to lose up to 40% of a deal’s value--but contracting doesn't have to be inefficient anymore.
Watson can help your procurement teams dramatically cut the time they spend manually reading through, highlighting and comparing dense contracts--all while increasing the accuracy of their work.
Join IBM Watson and client experts as they share how easy it is to start applying artificial intelligence to streamline contract reviews and improve accuracy.
Get started today ... and in as little as six weeks, your contract governance teams can be implementing a transformative AI-solution.
Most population health management strategies include initiatives to improve clinical outcomes and decrease the cost of care. Read this one-page interview with Dr. Tina Moen, Deputy Chief Health Officer at IBM Watson Health, as she shares the benefits and insights of collaborative medication management, including incorporating pharmacists in population health strategies.
Gaps in care in health systems cause higher mortality rates and inflate costs. Download this case study for a closer look at how one health system used IBM CareDiscovery data to prove to their board that an outpatient palliative care service line was viable in both cost savings and quality of care improvement.
While the cost of care is increasing, hospitals and health systems are scrambling to cut operational costs without sacrificing quality of care. Download this case study to see how one health system used IBM ActionOI to help reduce wasteful spending, inpatient length of stay, and lower labor costs.
The need
Carson Tahoe Health needed insights to convince its board that an outpatient palliative care program could help address its higher-thanaverage mortality rates and help decrease the risk of future financial impact from those rates
The solution
The healthcare system used IBM® CareDiscovery to track and analyze end-stage patient mortality and related length of stay, readmissions, utilization and costs in key disease groups—by comparing those who participated in trial inpatient palliative care and those who did not
The benefit
The analysis was used to demonstrate to the system’s board that an outpatient palliative care service line was viable in terms of both cost savings and quality-of-care improvement
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience.
Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk.
Find out how Watson Assistant can accelerate your customer support experience.
Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
Vast resources of data are increasingly available, but the sheer volume can overwhelm human capability. By implementing the cognitive system of IBM Watson Discovery into their infrastructure, businesses can extract deeper and more accurate insights by efficiently identifying, collecting and curating structured and unstructured data.
Watson Discovery, also capable of creating content collections and custom cognitive applications, can transform organizational processes to extend proprietary content and expert knowledge faster and at greater scales.
Read more to learn how Watson Discovery can keep your organization evolving ahead of the competition.
Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
As Singapore’s largest insurance force, Prudential Singapore needed a scalable and cost-effective solution to help financial consultants respond quicker to in-depth product and policy questions.
Partnering with IBM, they developed askPRU, an industry-first chatbot with IBM Cloud and Watson capabilities. Handling over 1,000 commonly asked questions in real-time, askPRU reduced call volume by 32% within six months and enhanced the responsiveness of over 4,600 consultants. Enabling consultants to focus on more complex queries, askPRU also provides accurate expertise to help deliver consistently exceptional service.
Learn how Watson technology became central to the Prudential Singapore business and enhanced their customer experience.
Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
Experience IBM Watson Order Optimizer
How can retailers efficiently leverage inventory from one channel to serve another without breaking the bank?
See how IBM Watson Order Optimizer helps Fulfillment, Operations, and Inventory:
Gain a holistic view of omni-channel operations across different functional areas
Optimize in real-time against multiple, competing business objectives
Utilize inventory at its most profitable price point
Make better fulfillment decisions with cognitive insights
Chilmark Research, a global research and advisory firm, recently released a report rating vendors and solutions in the healthcare analytics industry. IBM Watson Health, a leader in healthcare analytics, has put together this infographic comparing how its solutions stack up against some of the closest competitors in the industry in areas such as population discovery and definition, predictive analytics, cost and utilization, and claims data contribution.
