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Reduce Churn Through Enterprise Feedback Management and Predictive Analytics

White Paper Published By: SPSS, Inc.
SPSS, Inc.
Published:  Mar 31, 2009
Type:  White Paper
Length:  3 pages

Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.



Tags : 
spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics, statistical analysis, cable network operator, tailored marketing, targeted marketing, best-of-breed, data mining technology, customer feedback, customer lifecycle, cross-selling, data management, data analysis, decision-making


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